Location amazing & we got an amazing view of the station and the square. Lovely big room with a nice big bathroom. Perfect for the three of us. Nice and modern.

Room was too hot. Aircon doesn’t do anything really. Seems like it’s centrally managed. Never gets to the temperature you choose. Breakfast ridiculously expensive so didn’t bother with it. Other hotels nearby, such as Hotel Bristol, are not as modern but some are cheaper and include breakfast. Would have been nice to have a kettle / tea & coffee making facilities for a hotel of this price and quality.

Great location, room was very clean. Good breakfast. Silent and cozy.

Staff was very rude and could not care less about our situation. First day I asked for help because I lost by bag coming from Malpensa inside the bus and nobody would help me. I asked help to call the bus company to help me tracking it because I don’t speak Italian and heard that it was up to me to solve it. Definitely did not expect them to solve it, but help! I managed to get it back with the company, using half Spanish, half Italian and a bit of English as well. Anyway, awful first impression.

I stayed here for the fourth time because of its location. It’s few meters from the main railway, bus, metro and taxi station. The bus for Malpensa and Linate airports leaves from here. Staff is very kind. Long ago they served very good breakfast and evening meal what was the biggest attraction but not anymore.

Some staff ( I think they were beginning on practice) was very forgetful. There was no kettle or some other amenities but they bring if you ask. I asked for the kettle but they brought it with coffee and tea bags but without a cup. Then I asked for a cup and tissue and the staff said he would make a note not to forget but tissue never arrived.

Modern design and very professional staff.

Area around the station can be a bit shady, but nothing against the hotel.

Our room was ready before the check-in time and the staff allowed us to check-in earlier which was very convenient to us after a long travel on a rainy day. Perfect location with a metro station just across the other side of the road and 3 minutes walking distance from the train central station (Centrale FS). Elevator available. The room was spacious, with a great view over the train station and well equipped with the necessary amenities such as slippers, toothbrush kit, shampoo, shower gel, hairdryer. Very good Wi-Fi connection. I would recommend Glam Milano hotel to anyone visiting Milan.

The location was excellent!!! It was only a one-minute walk to the train station. The train station steps were right outside the hotel. We felt close to most places. The bus station is directly below the hotel if you want to take a hop-on, hop-off bus or go to the outlet. There are many restaurants and cafes, including McDonald's, near the hotel.

The room was too small. There is no place to put the luggages. We were a family of two adults and a two-year-old child. We felt the room was too small.

close to the station although signage difficult to see Great check in staff was very helpful modern interior, great rain shower and bath towels large enough for big guests..........rarely found during my 60 day trip

I mis understood that the hotel had a restaurant other than for breakfast. They offered some meals (food) from the bar but I decided not to use that option I had a problem controlling the heating through the night and should have asked for an extra quilt you can ask for the usual amenities for the bath, from the front desk why have 4* hotels stopped offering a tea/coffee set up in the room?

It was okay we had food delivered

If breakfast was included that would have been fabulous

Great location for travel around by train, team & bus. Staff at the hotel were great, room very comfortable. Room doesn’t have things like tea/coffee, kettle, iron etc, however when we asked for these iambs they were delivered to the room with no issues at all. Also, great location for the amazing indoor food market at the train station. Definitely recommend the hotel and world stay again.

The bar area has no atmosphere at all and the chairs were in what looked like a corridor. This area needs to be re-thought and re-arranged, also coffee from the bar was really poor.

The architect and interior designer have made excellent use of the space - there is abundant storage for a room of its size, a generous bedroom and bathroom and a small area for working at a desk

There may have been a miscommunication between booking.com and the hotel as there was only sleeping space for 3, despite our party being 4 and the booking stating the room could fit 5 people. The receptionist who answered my call (?a trainee) tried to ask that two people to sleep in one bed. When I challenged them, another receptionist (?supervisor) arranged for another bed to be brought to the room which was setup within 10 minutes of my call - great response