Super helpful staff on the front desk, helped with an early check in, room selection and baggage storage. Restaurant staff were also very attentive and helpful. The room was super clean and essentially very similar to the Hyatt Centric, where I had just come from. The shower in the bathroom was a bit tight and there were hard finishes rather than carpet, but that makes it cleaner. Breakfast was very good with a choice of everything. The coffee was good too.

I was surprised that none of the reviews mentioned noise from the subway metro which must run under the building. From 06.00 to midnight there was the frequent rumble of trains passing underneath. Even in our room on the 4th floor, the noise travelled up through the structure. However, mostly fixed with ear-plugs. The rooftop bar was a bit flat and one member of staff was less than helpful but the others made up for it.

Now I understand why the hotel is called IQ. Because in Milan, it’s an intelligent choice to stay at this hotel. It’s not more or less than what we need. The staff is endlessly kind (special thanks to Veronika at the reception). The hotel is very stylish, but free from excess. It is tasteful and modern. It is in a perfect location, right across from the central train station. The real surprise was the breakfast, which was incredibly diverse and plentiful. Special thanks for the freshly squeezed vegetable and fruit juices. The bar, gym, and SPA area are also excellent. Small, but very pleasant after a tiring day of sightseeing. I can only recommend the hotel.

The shower cabin wasn’t sealed properly, so the bathroom gets soaked during a shower. The breakfast package prepared for the early departure was poor.

The hotel staff was exceptional. Virginia, Elena and the whole reception desk staff were absolutely on top of things to make sure we had a smooth stay. They were always attentive and helpful when needed. The breakfast was absolutely amazing and impressive, everything was delicious, a definite MUST! The staff in the restaurant were unbelievably helpful throughout and they almost read our minds at all times when we needed a refill, or even cleaning our plates, I have not one bad thing to say about this hotel.

My recent stay at this hotel in Milano, near the Central Station, was an experience beyond expectations. Travelling with my mother, we were greeted with exceptional hospitality that set the tone for an unforgettable visit. The hotel's proximity to the Central Station is incredibly convenient, making it a breeze to explore the city. Immaculate cleanliness and a welcoming ambience awaited us upon entering our room. The attention to detail in the room's design was evident, and the complimentary mini-bar was a delightful surprise, adding an extra touch of comfort to our stay. The Internet was great, as well. The breakfast offered a feast, featuring a diverse array of options. From delectable pastries to fresh fruits and a Nutella fountain. The restaurant and bar further elevated our stay, with complimentary Prosecco at the bar. The hotel boasts an impressive range of facilities, including a gym and a spa. What truly stood out was the provision of a shower for guests to use on the day of check-out, irrespective of when they returned to collect their luggage from the free and secure storage. This thoughtful touch added immense convenience to our travel plans. The staff at this establishment were the true gems of our experience. Warm, courteous, and ever-helpful, they went above and beyond to ensure our comfort. From the front desk to the restaurant and bar staff, their friendliness and professionalism left a lasting impression. Overall, our stay at this hotel in Milan was nothing short of spectacular. The combination of a central location, luxurious amenities, great breakfast, and outstanding service makes it the only choice for future visits.

Everything was exceptional. No bad things to say. I truly plan to stay only here for the foreseeable future, when I come to Milano. The hotel has absolutely everything that I need, both for personal and professional visits.

We can only reiterate the excellent things folks have already set about iQ Hotel Milano! - Excellent location. On a nice day you can walk into town if you'd like but you're just steps away from the Milano Centrale station with two metro lines and regional rail connections throughout the rest of Italy - perfect for day trips to neighboring cities. - Excellent breakfast selection including pastries, yogurt, egg options, vegetable dishes, meats, cheese and bread, numerous sliced fresh fruit, coffee, juice - really something for any taste. - The spa is lovely and can be reserved any time for 45 minute time slots. As a group of two you may have another 2 people sign up to join you, but this never happened to us as I think most groups prefer to have the space to themselves. - Free water, arranciata, juice, and small snacks in the mini bar refreshed every day. - Friendly staff, patient with our English and novice Italian. - Spacious room compared to what feels standard around europe. Large shower, counter space by the sink to place toiletries, lots of shelving for clothes to be put away. -Excellent water pressure in the shower which even has an adjustable height shower head so if you're taller or shorter than average, it does not matter! Really excellent value for the price and we would certainly stay here again.

I can't think of anything important that we did not like. Some *very* minor inconveniences that you can expect at any European hotel - the double bed is two small beds pushed together and ours happened to be a bit mismatched in height on this stay. A small annoyance and certainly not the fault of anyone at the hotel. The gym is really tiny but functional and got the job done.

Breakfast is excellent according to the usual European standard. There are lots of choices of bread and croissants; some hot food items such as bacon, red bean sauages; and milk, soy milk, and cereal and different kind of yogurts also. They even provide juicer for us to make fresh apple and celery juice. Coffee and cappuccino are very good too. The location is great. It is extremely close to the Milan central station making it very accessible. It is 4-train-stops from dumo taking the yellow line. We were able to take train to Florence from there with our 28 itches baggages.

Nothing dislike. But this is a small hotel and the lift like many other boutique hotel is small.

We stayed at the hotel for five nights and had a great experience. The room was clean and modern, and all minibar snacks and drinks were included—with complimentary refills! The location was excellent, right in front of the Central Train Station, making it very convenient for travel. The metro station is just 100 meters from the hotel, with a quick four-stop ride to the city center or a pleasant 20-minute walk. The front office staff were exceptionally pleasant and helpful. Our room had air conditioning, and while there was some noise from the elevator across the hall and from the street, it didn’t disturb us at all. The WiFi worked well throughout our stay. The breakfast was amazing, with a wide variety of options. We didn’t have the chance to try the rooftop bar or the gym/spa, so we can’t comment on those, but overall, we really enjoyed our stay!

The location was great being near the train station, wonderful restaurants and everywhere we wanted ti go easily within walking distance. They had a delicious restaurant on site and a breakfast buffet that included everything you would want to eat. The staff was very friendly and the beds very comfortable.

Really nothing we didn’t like.

The staff was fantastic Veronica and Paruesh greeted us warmly and checked in with us throughout our stay. While the rooms were small, they were comfortable and well stocked. The breakfast was good with a variety of items. With the hotel across the street from the train station, we were able to arrive and depart Milan easliy. The hotel is also near two metro lines that makes it easy to visit the main tourist attractions. We would definitely recommend this hotel to visitors. The value was more than reasonable given what we got in return.

The only issue was with the pool. We signed up for 3PM. Since we needed staff to get us into the pool, it took 15 minutes for that to be accomplished. At 3:45, we were informed that we needed to vacate the pool as the rules said 45 minutes. We explained that we did not get 45 minutes, our explanation fell on deaf ears and we left the pool area. Suggestion, either have staff punctual or start the 45 minutes rule once a person enters the pool area. BTW — the pool itself in very nice and similar to a spa setting.

This hotel is conveniently located near the train station and subway, making it easy to explore the city. The rooms were clean and comfortable, and the Wi-Fi worked flawlessly. A nice touch was the complimentary bar snacks and drinks, which were replenished daily. The hotel staff was friendly and helpful, even offering us a free drink at the rooftop bar. Overall, this hotel provides a comfortable and convenient stay. Nice view from the room!

Despite a lengthy wait for elevators and occasional delays, our stay was overall pleasant. The room, however, could have benefited from better insulation, as outside noises were somewhat audible.