Room was nice and clean, well decorated. Small as is to be expected in the middle of a large city. Bathroom quite large and had a lovely shower, no tub. Bed was soft by Italian hotel standards. Lobby was decorated for Christmas and had a nice bar and restaurant. Staff were very helpful at checkin and checkout. Location was a ten minute walk from the main train station and 5 minutes from two different metro stops. I like that it was in a more residential area, a little off the tourist path..

Don't love that the elevator yells out the floor you're headed to. It's one of those where you have to scan your key to go to your floor.

The hotel is classy, modern with incredible style. The big TV with many international channels is a dream. The bathroom was clean with shower gels and other essentials you don’t always get in all hotels! The bed was sooo comfortable, I melted into my pillow after a long day of travelling and sight seeing. It was my wife’s birthday, they went above and beyond to make us and her feel special! Great staff helpful and kind.

Nothing, a pleasant stay

We chose this hotel because of its proximity to the train station and were surprised and delighted by everything about it. The service delivered by every single staff member was exceptional - special shout out to Antoinella at the Cafe and all of the wait staff in the restaurant. Was totally floored by how warm and friendly the service was. Breakfast was incredible - a great spread every day and again well supported by the service of a team that anticipate your needs. The hotel decor is also stunning! Really loved everything about this place…. Our first family holiday in Italy and the reception here got us off to a great start!! Very highly recommended !

Nothing!

The staff was very helpful. The room was nice even though not very big, it fitted well to my needs on a business trip. The breakfast was great, and had lots of options. And I really liked the complementary photo booth at the lobby.

The room was pretty dark, as there was no central lighting - only a lamp next to each side of the bad and a long thin lamp on the wall. At times the room was pretty dark, and only the bathroom had a good amount of light. The room was also very warm, and it wasn't possble to fully open the window as there was a safety chain on them.

It was my second time at Duo Milano Porta Nova, and it was just as I remembered. Beautifully decorated, comfortable, clean and with super friendly staff. Excellent breakfast spread and attentive staff are a great way to start the day, It's great for business travellers as well as tourists, even tho it is located a bit far from the kain points of interest. But being a short walk from the Milano Centrale is helpful and practical.

The rooms are slightly dark, possibly due to the colours of the walls, but are extremely clean and comfortable. Overall a great experience.

This was my fifth time staying at this 🏨 rel. Location isideal

Nothing

The hotel's location is excellent (7 min away from Centrale), which makes it very convenient if you do not have a lot of time to roam around the city. Breakfast was good, the staff very nice and efficient, and the rooms were comfortable. It is highly recommendable.

To make this hotel splendid, it would need a little improvement in the breakfast, such as freshly made eggs or juices. I also did not have the time to use other ammenities.

I liked the bold interior design in the lobby/ bar and also the room. Some of what I was hoping to see in Milan. It is walking distance to the central train station and a 4 minute taxi ride €6.50 at 8am on weekday. It is in more of a built up urban area, rather than being in a glamorous district or touristy district. The buffet breakfast was good value and was bundled with the room price. Suggest finding a cafe nearby if you are in need of a good espresso or latte. Very comfortable room with pillow top bed. Working air conditioning was good when it was still 32degC at 7pm.

My room had a view into the adjacent office building but was still a great place to refresh in a cocooned environment.

Location convenient. The beds and pillows were the best!!! Would love to know the brand. Staff was friendly and helpful.

Error on billing, but staff assured it would be corrected. We had to leave, as our taxi was waiting. I do blame myself for not paying attention when I was told the amount of the change. Later, I sat down and looked at it. But we can blame it on the comfort of the beds. Staff was very good and helpful. She gets a plus!

Fantastically done throughout, large and very comfortable bed. All communal spaces and the room was always kept very clean and tidy. Staff were all nothing short of excellent. Also felt very safe and the hotel is close to the metro stations & the main train station so makes it super easy to get around Milan!

Nothing, everything was great!