In general, everything was in accordance to expectations and the comments found here.

The single biggest issue with my stay here is that the bathroom's water heater really really s**ks! Considering it's late spring in Italy, so the temperatures are slightly more bearable. But even so I was shivering every time I walked out of the shower. There is NO sustained heated water beyond 10~30 seconds so I tried to do everything within 5 minutes. Goosh I know there's a war going on in Europe that pushes up energy prices, but pls if you must cut, cut from the aircon or lighting. Why cut from the water heater? I complained to a young chap earlier during my stay but he said that no customers have complained. So I suppose nobody in the world likes a decent hot shower? The only positive thing is that it undoubtedly made a lasting impact on me during my 5 nights stay here.

Loved the little capsules, got welcome drink, nice staff, modern

Bathroom wasn’t really clean and air conditioner was really high and it wasn’t possible to change the temperature

Liked the set up, nice relaxed atmosphere, mix of people staying there, not noisy or disruptive, adequate amenities, kitchen area small but ok, generally tidy. Location was good, far enough out of CBD to enjoy some quiet and relax, but still close to everything, nice walk into centre from there, plenty shops and restaurants nearby. Really liked the privacy the pods offered, they were good. Stayed in many hostels, first time in a pod.

The shower in my hostel bedroom was shared, but I could not use it to shower or use toilet? as it was flooding the full bathroom and out into our bedroom. Not sure if this was just because people were misusing the shower and not keeping the cubicle door closed but it was annoying and a slip hazard. Would be good if it could be addressed. I opted to use communal shower and toilet outwith room.

Cabin was perfect for privacy in the hostel. Great location. My flight was delayed, and I checked in late at night, and the reception was open even for late check-in. 14 mins walk from where the shuttle buses from the airport leaves you, and I felt safe to walk to the hostel at night. Duomo and other attractions near are 30 mins walk or 14 mins away by metro. Also close to Milano central railway station (20 mins walk) or 13-15 mins by bus. Quiet and calm area, and the breakfast was a plus( be early to have all the options). Had additional locker options to store luggage. Number locks are given to you at check-in, so, don't have to worry about losing the key.

Though I got the upper cabin, so had the trouble of climbing the ladder up and down. Bed was a bit uncomfortable. Locker inside the cabin was not locking as someone before me left without changing the number lock. Staff came to help upon request, but they couldn't fix it, so I used the locker outside, I carried own lock, so didn't had to purchase from the hostel (4 euros). Toilets could have been cleaner.

Two best things about this hostel is its location (within 2 km from the Milano Central Station) and staff (very pleasant and helpful). Other good things: great breakfast (many different choices, especially orange-juice), flexible check-in and cosy, friendly and safe ambient, extremely good- and speed-quality WiFi.

Although I was optimistic, I personally didn't like this concept (although I've stayed in hostels many times before). Not suitable for claustrophobic people. Limited space for personal belongings. Every-time I took a shower, there was no hot water. The bathroom wasn't that clean.

Facilities were nice, like the concept of capsules and it was within a reasonable distance of the station

They set up the obligation of checking in online because "it makes the process easier", but I had to go through the process 10 times, uploading my passport and even a photo with me and my passport, only to be welcomed with another email if I could complete the check in. I messaged them several times without any response, which kept me anxious until the very last day. When I called, there was a very grumpy guy answeing: we are open 24/7. WHAT WAS THE WHOLE PURPOSE OF CHECKING IN ONLINE IF I HAD TO PROVIDE MY PASSPORT I. PERSON ANYWAY

Staff were very friendly. Given a token to use for a free drink anytime during our stay (water, wine, beer, coffee). Breakfast was good - buffet style pastries, bread, cheese, fruit, coffees and juice. We checked in very late at night, around 3am, but this was no problem. We stayed in a double cabin - it was veryyyy small!! Fine for us because we just needed it to sleep. Towels and linen included.

Bathrooms were quite dirty and there was no shampoo/shower gel - need to bring your own. Dirtiness of bathrooms was due to guests not making an effort to keep it clean, so can't be fully blamed on the hostel.

The welcome drink was a very nice touch. There is an area outside the hostel to enjoy it. Breakfast was good, enough options to choose from. The location is walkable distance to the station and near busy streets. The little "rooms" offer privacy while still being in a shared space. The capsule was clean and comfortable enough. There were different options of lightning and power sockets inside, as well as a mirror.

The TVs inside the capsules were not working. There is a locker inside for storing valuables, mine did not work properly and I couldn't lock it.

breakfast was really good. the hostel is next to the metro (underground) and the central station of milan (about 20mn walk). the staff is very smiling, nice, which is not the case of all hostels !! there is a lot of privacy in the rooms, I like very much that the beds are locked in their "own bubble".

There was regular water on the bathroom floor, which made it very slippery. There was no light switch in our room to turn off the light. I still don’t know how it turned off at night. I still found the price quite expensive, even if it was during the summer holidays and the Grand Prix of F1.

The location was great! Very easy to walk to from the train station and very some great local food options open late around the hostel. The staff were all really friendly and helpful. My capsule was clean and very comfortable as a young solo traveler looking for a place to stay that’s clean, comfortable, and safe.

My locker in my capsule didn’t work but luckily they gave me a lock to borrow and let me use the locker storage in the lobby which was nice of them. The bathroom was private for each room and we’re very clean for a shared bathroom among 8 people but not spotless.