At the price we were offered, the hotel was great value for money. Some reviewers found that the location was rough, but this probably has to do with the fact their expectations needed to be calibrated against the Neapolitan realities (the area is clearly rougher as one approaches the train station, but this hotel isn't quite there yet). The room was also spacious, with a pleasant balcony. I particularly appreciated how the staff allowed us to check in already in the morning upon our arrival from the ferry terminal. Not all hotels do that,

We had a minor plumbing problem (sink leakage), but the hotel tried to fix it and immediately offered us a new room (which we didn't need - the bucket they supplied was fine for the purpose). Overall, I think this hotel is under-rated, and clearly good value for money.

I was concerned about the location of the hotel as I approached, it's in a little lane that looks a bit grotty but it is a very clean and comfortable hotel. Staff are wonderful and take a real interest in making sure the stay is comfortable and you have all the information you need. Breakfast is basic but good and the guy looking after breakfast is super friendly and has a good memory. Very close to the main train station (bit tricky working out how to find it as there are a number of streets that feed off the junction.

A bit noisy early in the evening but is quiet through the night.

For a 3* city centre hotel this is a really great place to stay. It was basic but was clean, comfortable and modern. We could leave our bags when we arrived early and on the morning we checked out. Reception is 24 hours and the staff on reception were efficient, polite and helpful. The room was quiet and had an automated, external blind which helped with any noise and kept the room dark. The room was an adequate size for a couple of nights. The bed was very comfortable and the air conditioning worked well. A continental buffet breakfast with freshly made coffee was included and was more than enough. This hotel was extremely good value for money and within walking distance of the main station and the historic centre. We would definitely stay here again.

The shower cubicle was small.

Staff were very friendly, helpful and accommodating. Hotel was very clean, had air conditioning, elevator, and rooms were attended to daily. Plenty of towels etc. The small fridge and safe, in room was much appreciated. The roof terrace was also a bonus to sit on safely at night.

Would have liked an ice machine at the Hotel that we could access especially at night, for drinks to sit on the terrace. Tried to purchase ice, but none of wee supermarkets had any. And a small kettle in room would be a plus also, so we could make tea/coffee at any time.

Nice hotel not far from the train station. The location is great because from one side the hotel is near the entrance to the historical part of the city and from other side its 5-10 min walk to train station (as main one as well as Circumvesuviana which brings you to Amalfi coast, Pompei, etc). The room was clean and comfortable with enough space, fridge in the room, comfortable beds, air conditioning. A lot of people complaining about surroundings, but is natural social environment of Naple, and me with a child have not found it very horrible or scary. The big advantage of the hotel is opportunity to check-out even after midnight (if you have late flight for example). The breakfast is modest, but still enough to start your day well.

Staff is amazingly welcoming and friendly. I thought the air-con was not working, but you have to insert the key on the socket near the bed...

Neighborhood was a bit noisy but perfectly fine to sleep.

Gianni and his staff were excellent and I greatly appreciated their help in having a secure, clean and comfortable stay in Naples. I stayed at the Colombo hotel for 15 nights and I couldn’t have been happier. Yes the room is small and yes the area around the hotel is dirty, particularly after a weekday but the area has real character and quite frankly I loved it. Molte grazie Gianni a te e al tuo staff. Vi sono molto grato ed è stata un'ottima esperienza vivere nel vostro hotel per 15 giorni. Buona fortuna per il futuro a te e all'Hotel Colombo.

The area around the hotel but it is close to the Metro underground, the main central station and a bus travels every 20 minutes between the airport and the station and costs just 5 euro!

The people who run the hotel are very great and helpful! They are a great team. The hotel was very clean. And the location towards the city was good. (10min walk to the old town)

It was really noisy and if you come from the main train station you walk (if you trust Google Maps) through a street with a lot of homeless people. However, if you follow the directions from the hotel, you avoid the homeless. Nevertheless, we felt safe. This should not be an exclusion criterion.

The staff are friendly, courteous and very attentive. From the moment we arrived, we were greeted with warm smiles and a level of professionalism. The front desk team was incredibly efficient during check-in, providing all the information we needed and answering all questions with genuine enthusiasm and even providing tips on the best places. Their knowledge and willingness to help made my trip so much smoother

Very good location of the hotel near Garibaldi station and the historic city. Good choice for spending some time in the city to try the best of the Naples. The guys from the reception were nice and helpful.

In the shower the water was draining very slowly, it would like to flush the drain. Someone might not appreciate the street noise, but we are ok with that because that belongs to Naples.