This hotel is a shining gem! There is attention to every detail from the well appointed and comfortable rooms included great beds to the beautiful decorations on the property and landscaping. We loved staying here. The love that went into creating this hotel is very clear. Close to all that you would want to see in Palermo and also extremely quiet which is very important to us while traveling. The owner and every staff person went above and beyond to make you feel welcome and attended to everything. We never had such a warm, personalized and generous treatment. The breakfast was super delicious with a variety of daily freshly baked foods. The common area is beautiful, with a personalized warm decor. It has all amenities needed including WiFi and top of the line bath products and linens. The shower has good pressure. It is also pretty newly renovated and the way they maintain the place in every detail is impeccable. We will definitely be back. Grazie Mille!

Absolutely nothing

The location of the hotel is perfect in the old city for tourists. Easy access to all the visitor attractions, fabulous cafes and amazing restaurants. The hotel is a beautiful place, it is an excellent modern conversion to a high quality specification. The rooms are a good size with modern facilities. The grounds are very well maintained and the pool is an extra bonus which is absolutely essential during any visit to Palermo. The best part of the experience is the friendly and helpful staff - Matteo, Siri and Julian work very hard to make sure customers have the best possible experience. The breakfast is lovely and recommend it. Overall, an amazing hotel with excellent staff.

Everything was perfect.

Very good location, very central but still not crazy of tourists. Many cafes and few good Restaurants in the surroundings. Extrem friendly and helpful hotel staff, very very attentive! My big compliment to everyone!

My room was bit too dark. The hotel offered to change but being just 3 nights in Palermo and surroundings it did not make any sense. The breakfast area is too small if the hotel is full. I recommend anyway to book a room here without breakfast because very close to the Hotel are some local amazing bakeries and cafes.

We has a superior double room which was spacious, clean, well maintained, and dual aspect with a view over the lovely garden/pool area; the shower room was very good too. We were provided with tea/coffee making facilities and some bottled water. The garden, with a pool, is an oasis-like area; beautiful, calm, relaxing with a number of seating areas to lounge. The reception staff were, without exception, extremely helpful; very good. The location, within a short walk of the train station, the bus station, the coast, the botanical gardens, and the old town, is ideal in many ways.

The location, while good in many ways, is close to an activity park/area which is used for local kids to socialise into the late evening; can be a bit noisy. I guess you are paying for the location a bit and the general loveliness of the accommodation and the garden - but it was a bit pricey, we felt. Note: Nothing to do with the hotel but some of the local restaurants were a bit of a disappointment. While Osteria Alivaru was fine and Quattro was pretty good, Carizzi D'Amuri was average and Ciccio in Pentola was poor (though highly rated by others).

The Bastione Spasimo Boutique Hotel personnel were amazing! We had a misfortune and missed our flight, so we weren't able to check in at the agreed time (we arrived well past midnight), but nevertheless the personnel recorded a video just for us and sent it via WhatsApp where they explained the whole procedure of how to enter the hotel using a code, find the room keys in a locker, and navigate to our rooms. While we were stranded at the airport, lol, they prepared everything for us and even asked to leave a breakfast box for us if we planned to leave early in the morning. Rooms were modern and clean, the ceiling was spectacular, and the garden was amazing! Like a botanical garden in the city center! Unfortunately we stayed for only one night and didn't have enough time to use the pool in the garden but did manage to drink the morning coffee beside it.

There was a special event during our stay, so we were limited with the parking space, but the Bastione Spasimo Boutique Hotel personnel made sure we had the option to park in a nearby garage (25 EUR/night).

We had an absolutely wonderful stay at this charming hotel — so much so that we came back to stay again during our trip! Nestled in the heart of Palermo, it offers a peaceful, idyllic retreat right in the middle of the city’s vibrant energy. The location is perfect for exploring, yet the hotel itself feels like a hidden sanctuary. The rooms are truly unique and beautifully designed — full of character and comfort. Each detail seems thoughtfully chosen, giving the place a very special atmosphere. Breakfast was delicious every morning, with a lovely variety of fresh and local options. One of the rare gems of this hotel is the pool — a real luxury in Palermo and a perfect way to unwind after a day of sightseeing. We especially want to thank Paolo, Iolanda, and Alessandro, who were incredibly attentive, warm, and helpful throughout our stay. Their hospitality made our experience even more memorable, and we sincerely hope they remain part of the hotel team for a long time to come.

Great little hotel, warning - we didn't expect it behind a large steel door amongst a ruined building. But once you step inside the gate you are transported to a beautiful secluded garden and a very well kept hotel. We loved everything about this place. The room was comfortable and unique, breakfast was great, we enjoyed the jacuzzi in the afternoons and the pool even at the end of February, and just sitting in the garden in general. Very close to the historical town center, only about 10-15 mins walk. Also, I would recommend that you try the restaurant on the square just to the right of the hotel walls. We only discovered it on our last night there, but what a gem! Thank you for a great, relaxing stay.

I would definitely recommend this beautiful hotel. Location is perfect, walking distance from the sea and centro historico, safe and lovely area. The garden provides a tranquill environment with pool and jacuzzi, it was a peaceful experience to enjoy the greenery whilst having breakfast. Breakfast itself is very rich, staff professional and helpful, they organized my airport transport and gave excellent recommendations for restaurants which was greatly appreciated. Rooms are comfortable, clean and unique thanks to the historic walls. Can't wait for my next visit and will certainly book this hotel.

Highly recommend this place - the staff was very helpful, we arrived in the morning and since the room was ready for us already, we could immediately check-in, and also eat breakfast, which was extremely nice of them. We were also leaving early in the morning so the staff gave us breakfast bags to go, which all shows they’re really willing to go an extra mile for their guests. The room was spacious, and with a nice vibe (beautiful old ceiling). The district was in my opinion the best in the city - a lot of great restaurants in the area, and also very calm. Overall great stay!

The best thing about this hotel are the staff, always very helpful and kind. The hotel garden offers a peaceful retreat from the busy streets of Palermo. The breakfast was delicious and included a variety of foods.

Some electrical outlets by the bed would be nice. Also the bathroom space is a bit weird, since it's not separated from the bedroom by a concrete wall, but rather by a glass wall, so you can clearly see your roommate on the toilet and also hear everything (obviously not a problem if you're close with your roommate :) )