Everyone was very welcoming and helpful. The bed was comfortable and the room larger than expected with a nice bathroom. The location of this hotel is excellent. We enjoyed the breakfast which had more than enough to satisfy my picky teenager. There was even soy milk for my coffee. We also appreciated amenities like a laundry service, which is well worth the cost, and large towels we could take to the beach. Excellent and friendly staff and perfect location. I highly recommend this hotel!

This is the second time I have stayed at Hotel Palme and I will stay again if my travels take me to the Cinque Terre. It was an easy walk from the train station. Staff is wonderful! Lobby was nice and many guests were hanging out together there in the evenings. The room we had on this stay was updated with a new bathroom. Room was a good size and bathroom was great. Breakfast was good with lots of options.

Although our room seemed to have been an upgraded one, the bedding wasn't that great. Breakfast was good but the coffee machine was broken so all there was to offer was "American" coffee. Which was ok but it would have been great to have a cappuccino.

Traveled here with my Dad. The staff were super helpful and friendly. They even let us keep our bags in the back office so we could spend another day at the beach before moving on AND they gave us access to a bathroom with shower to clean off the beach and change clothes. The room was cool thanks to the AC, clean, and comfortable. We had a double with 2 twin beds and that’s all we needed. The breakfast buffet was big and really yummy with scrambled and hardboiled eggs, lots of fruit, breads, meats, juices, cheeses, cereal, yoghurt, waffles, and pastries. All beyond our expectations!

The door to our room wouldn’t shut from the outside without the key. This just made closing it a 2-person job if one person left the room and wanted to leave the key behind for others still in the room.

Perfect location, very clean, there’s an elevator, parking & breakfast was phenomenal! There’s something for everyone. There’s also a wine bar for the evening.

The beds were firmer than we like and the pillows flatter than we prefer. Those are personal tastes. The bathroom is small and lacked storage space. You have to give your key up when you go out and ask for it back. We didn’t have any issues at all. Just FYI.

Everything! From the moment we checked in, Emma treated us as if we were the only guests. We enjoyed our stay so much that we decided to add another night to our reservation and she went over and above to accommodate us. She is a gem! The location was perfect. Just steps to the beaches of Monterosso, but secluded and quiet. The courtyard was a peaceful oasis, where we enjoyed cocktails from the bar. The breakfasts were unbelievable! The best we had in Italy. Hopefully we will return to the beautiful Cinque Terre and the Hotel Palme.

Nothing

The location was PRIME! Close the beach… literally 400 ft. Close to Il Gigante … the amazing statue of the man built into the Rocky Mountain side. Everything about our stay was perfect. The room overlooked the sea and had a view of the mountains as well. The staff.. Alina toast if the cleaning staff was awesome and very accommodating. Maria Ema was a funny and sweet concierge. Marta was also a sweet dear. Our first night.. we had just a room. I requested a room with a view. Marta gave us room 404. It wasn’t a newer modern room… but it was great. It had a balcony and awesome dual views. Get that room! The breakfasts were fantastic… and the woman who maintains the breakfast area was amazing. She will get you what you need. We like to tip… and tipping is a great motivator. The breakfasts were SPECTACULAR. WORTH IT!!! Spend the money! We spent 8 nights there. It’s our 3rd time to Cinque Terre… and this was our best stay. The courtyard was awesome for chilling after breakfast. I will only stay here from now on.

So many wonderful things. Read the above. View, breakfasts, courtyard, location, Marta, Maria Ema, Alina and our breakfast worker whose name escapes me. Wonderful trip!!

Breakfast was typical Continental but with plenty of options. Great shower with rainfall head. Location was close to beach and train station. About 15 min walk to the boat dock for ferry between towns through the tunnel. Several restaurants and bars nearby. Beautiful shaded courtyard was nice to relax in when it got hot. A/C worked well

Bed was very hard. Pillows were rocks. Some may like a bed that stiff, but my back didn't after lugging heavy bags through airports and train stations all day.

Very short walk to the beach. Beach towels provided by staff. Very friendly staff. Good sized rooms and good shower. Great courtyard area which was in the shade and perfect for relaxing between activities and exploring cinque terre.

Bedding wasn't fantastic - but clean and staff provided extra pillows upon request which definitely made it feel more comfortable.

The staff were fantastic :) Always a smile on their faces and always had a warm welcome. My husband and I would sit in the lovely courtyard after a nice swim in the ocean and enjoy a glass of wine. The staff member would also bring out a small bowl of peanuts, chips, salsa and olives to enjoy with our wine. It was an excellent touch.

The bed in our room was a bit too hard and the pillows a bit too flat. Just our preference for a more plush bed. The bathroom configuration could be changed to ensure a bigger shower. My husband is 6'5 and it was tight fit for him to get in and out of. The water was always hot when we showered so no complaints about not having hot water etc.

The location was quiet - exactly as we wanted it in Monterosso - but it was within easy reach of everything else in the village. The breakfast was excellent, especially with the facility to eat it in the garden. The staff were very helpful, friendly and pleasant. One of our group requested a change of room and this was dealt with efficiently and promptly. We were even supplied with a takeaway breakfast because our train left at 7am. The bar facilities were very good and the staff were very well versed in the drinks on offer.

Obviously the hotel is in the midst of a refurbishment programme and, while this did not interfere with our stay at all, some of the rooms must be in need of refurbishment.