The staff! They are wonderful people and really tries their best to provide the best service! The breakfast was really good! Love their food.

Looks like the room "Carmeti" needs a refresh, like new paint work to make it look cleaner. Furnitures need upgrade too, like the broken chairs and the double deck (looks scary and not safe). There are 4 of us, but we did not use the top bunk bed as we fear it might collapse or the person may fall down. Three of us slept in the kind size bed, good thing we still fit it.

Location, hospitality and helpfulness of the lady who welcomed us on arrival. She was really very nice and accommodating.

Advertised A/C didn’t work and it took us some effort to get switched to another room where we could open windows (in different building and with 5-7 minutes of uphill walk with luggage). Apparently local laws prevent businesses from turning air conditioning on until mid-May. I would expect hotel websites to have this information.

Easy walk from the train station. Claudia was very welcoming and lovely. We had a treat when we arrived which was nice since we arrived later. She changed our room as I booked the first one on booking.com and it did not say there was no opening window to outside. If we had to stay in this room without fresh air I would not have liked that. Thank you Claudia for upgrade. Breakfast was excellent! So much offered. Bed was ok, too firm but ok. Everything was super clean. Liked having a kettle and small fridge in the room. Great location!

Room was small but it was ok for a few nights. Don’t select first room on booking.com if you need a window with fresh air!

We loved the location, even though it is up the hill away from the main hotel. The sea view and balcony were wonderful. The room is large and beautifully decorated. There’s water and toiletries provided each day. The staff are wonderful, professional friendly and very helpful. The breakfast is fantastic with a huge selection of yummy foods and fruit. We highly recommend a stay here!

The stairs to the apartment. But you don’t get the view this wonderful was worth it!

The location is perfect. You can go to the beach in a minute or visit many of the delicious restaurants on the boardwalk. Our room was so beautiful and perfectly made up every afternoon/evening upon our return. The town is so charming, just a 10-minute walk from the hotel. Claudia is so welcoming and provides the most delicious breakfast for her guests. I'm not sure if it's the welcoming hostess, the charm of the city, the accommodations or all three but we slept like babies and loved our time there.

Claudia and Isabella were outstanding. Claudia provided help and advice regarding transportation within the area and was simply a very nice and caring person. Isabella, who served our breakfasts was very attentive, friendly and always a pleasure.

The weather was wetter than desired

We had a fantastic experience at this hotel, and I'm more than happy to share my review! The hotel's location couldn't be better – just a few blocks away from the train stations and only one street away from the beach. It was so convenient to explore the city from here. The staff was incredibly attentive and made me feel welcome throughout my stay. They were always ready to assist with anything I needed, which made the whole experience even better. Cleanliness is essential to me, and this hotel exceeded my expectations. They did an exceptional job keeping everything spotless. The room itself was delightful. The bed was incredibly comfortable, ensuring We had a restful sleep each night. Moreover, it was equipped with an air conditioner, a coffee maker, and a small fridge – a thoughtful touch that added to the overall comfort. The bathroom had all the necessary amenities and looked like it had been recently renovated. Everything was in excellent condition and worked perfectly. One of the highlights of the room was the lovely private patio with two cozy armchairs and a table. It was the perfect spot to unwind and enjoy the pleasant weather. Breakfast: It was simply amazing! The spread was extensive, featuring a variety of local products of top quality. I particularly fell in love with the delicious focaccia – a delightful treat to start my mornings. If I ever return to this city, I will undoubtedly book this hotel again. Highly recommended!

A home away from home. Felt very comfortable here. Highly recommend this property. A big thank you to Claudia and the beautiful team. Very hospitable. Location is fantastic. At the end of the street you have the beach and a restaurant. Only a 10 min walk or less to the train station and by train is the best way to explore the other four towns. Daily breakfast was included and lovely.

This property was great. Claudia is so warm and welcoming the minute you walk in the door. I was greeted and served breakfast as I arrived early in the morning from train station (very close walk). The rooms were so clean and comfortable. Breakfast was always full of options to include cappuccino made by staff! Beach towels are provided for guests and this property is so close to the beach. 10/10 would recommend and look forward to staying again!

Claudia, our host, was gracious and incredibly helpful. She helped make reservations for the Cinque Terre card, Via dell Amore, etc. She arranged to have our laundry done and delivered. She prepared a wonderful breakfast which we ate in the lovely breakfast room. The location of this guest house was ideal - convenient to beach, restaurants, train station.