Really friends, kind and helpful people. We loved the suite, location and appliances the free pick up from the airport. The suites had everything one would expect as a good value: good a/c, free pick up from airport, a comfy bed, breakfast (although that that could be a bit better), and daily room service which was exceptional.

Maybe an optional drop off to the airport at some reasonable fee. Otherwise really hard to find something negative.

We stayed in the family room, 2 adults and 2 childreen. The room was spacious and comfortable. There is a fridge in the room with complementary water bottles. The air conditioning was a bliss. The breakfast is very convenient with some nice details such as local pastries. The kitchen is open all day for coffee and drinks. The host Isabella was extremely friendly and easy to reach. She recommended some local restaurants which were fantastic tips and made our stay in Rome memorable. It is located near Termini Station, very convenient, the bus from Ciampino airport stops here within a few minutes walk from Hold Rome. We walked everywhere, it is 20 minutes walk to the colisseum and around 30 minutes walk to all major Rome attractions. The metro is minutes walking distance which can be useful if you plan to visit the Vatican located a bit further away. We highly recommend Hold Rome for family stays

the matress could have been better, too soft for me

The room are spacious and comfortable. The Bathroom equipped with push button to dispense water from shower head, very innovative and easily to use. Staff are friendly and prompt in my queries. It's only 5 - 10 minutes walk from Termini station with large food court and plenty of shopping outlet. It's just a breeze 10 - 20 minutes walk to the colosseum. Pretty convenient. Breakfast is good too! And it's availability straight from the kitchen next door. Remember to clean up after use as it's a self-service breakfast.

The initial staircase steps to get to the lift can be a little demanding for folks carrying 29 inches and heavy luggages. Lift is a little small and hold up to 2 luggages or maximum of 4 person. So it's requires a bit more patient to get everyone up to room at level 1.

We had an absolutely wonderful experience during our stay! The comfort level was exceptional. The space was beautifully maintained, quiet, and relaxing. The host was incredibly responsive and accommodating, ensuring everything went smoothly from check-in to check-out. I genuinely appreciated the attention to details. Highly recommended for anyone looking for a peaceful and comfortable stay. We would definitely return! ❤️

I loved everything.

This place was so amazing. Its actually a big apartment divided into 3 rooms with private bathroom and shared kitchen. Check-in was smooth, the host welcomed us and explained everything. The room was nice, bathroom as well and we aprecieted the heating was on in the beginning of March. The place is not difficulf to find if you read instructions properly and check the map. After check out it is alowed to leave your luggage in the hallway and pick it up later. Its just few hundred meters from 2 metro stations, airport shuttle bus is just around the corner. The area is not so much turistic alhough there are some hotels around. We also experienced some good restaurants nearby. If we come to Rome again, we will definitely stay here.

Kitchen was closed sometimes, so if you wanna make tea or coffee around noon or after 10:30 p.m. there is no chance. Also the marble floor was kind of cold, so maybe slippers would be nice, but its just a detail.

This was a great find! So close to Roma Termini station and easy access either walking or public transport to all the main attractions. The room is a good size with comfy beds and a well stocked breakfast room. Everything was immaculate and staff so friendly. For a central location, it was quiet and we were pleasantly surprised. Kids loved the older style lift too 🤣

I really liked the location, very convinient. Close to Termini train station, Coleseum is just about 20 minutes walk. The hotel is in the residential building. It was nice to be able to drink some tea or coffee after official breakfast hours. The kitchen was available.

The walls are thin, we could hear everything that the other people were doing in their room. In our room it was super cold, the first night we had to sleep all dressed. I turned on the AC to the max (like 30C) and then it became berable BUT sleeping with the AC running is a doubtful pleasure if you are a light sleeper. The bathroom felt like a fridge despite the AC running all the time at its max, it was hard to get off the shower.

Beautifully decorated, comfy bed, good aircon…and the pastry’s for breakfast were amazing. Highly recommend for a couple.

Only thing I would say is the location is a little bit rough on the surrounding streets as it’s so close to the main terminal however this also was a massive plus as getting about was so easy. We bought an Omnia Roma pass! Also the family opposite our room were very loud but nothing to do with the host.

Great find for a family of 4 in rome right by the metro/train and bus although we walked everywhere The room was a great size with double bed and 2 proper beds for the kids, super clean Large bathroom with everything provided Full length mirror in the room Breakfast room was a great addition with enough options to keep hunger at bay

Nothing it was fab, a few more coat hangers would be good and a coat hook on the back of the door

We stayed in a family room, with room for 4 guests. The room was exceptionally clean and very well decorated. The location is very close to Termini but on a quiet street...so quiet we were able to sleep with the windows open. Beds were extremely comfortable with plenty of pillows. Directions for remote check in were very easy to follow. Isabella is an incredibly kind and helpful host. We had a tricky lost luggage situation, and she really went the extra mile to help us out!