Very close to the train station which is why we booked this property! We didn’t want to walk our luggage through the city so it was perfect location!Definitely a little older than most places, but overall okay! The staff was helpful and we were able to leave our luggage after checkout until we needed to head back to the airport!

We had a little trouble with our AC the first night definitely not as strong and cool as it needed to be.

Location is extremely convenient - near the Stazione Termini. Hotel was not luxurious, but very comfortable. Walkable surroundings offered many coffee bars and restaurants. On check-in, the desk agent was very helpful and spoke excellent English. The name Champagne Palace might be a bit of an overstatement, but I would wholeheartedly recommend it as a convenient and comfortable place to stay.

I felt good. I had spotless sheets and towels, hot water, the bells of Santa Maria Maggiore. The economy single room was perfect for me. The receptionists in the evening and morning helped my one-ton trolley up and down the monumental stairs at the entrance. I love the Termini area, too bad I couldn't find availability at Champagne for June and early July.

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The location near the main railway station is very good. There are restaurants and other services nearby. The staff was very friendly and helpful. They willingly storaged my luggage after checking out.

I arrived at night. The area feels a little unsafe at night when everything is closed and all the garbage is placed on the streets to be collected. Though this is more an Italian problem rather than hotel problem.

The hotel is in a fantastic location with a great ambience and the staff was friendly . The rooms are spacious and well decorated , As of my personal opinion I would recommend this hotel which you would get the rooms in an affordable prices in the central station of Rome.

Very nice Place, clean with very friendly staff. You can reach the city centre by foot. Rome Termini station is also very close to the Hotel less than 5 mins, where you can catch buses and also take the underground to go to the principal attractions of this beautiful city. There are also many restaurants in the area too which is super.. I will surely come back again 👌🏻

Nothing to say

Staff

I felt that the air conditioner did not cool the room sufficiently, which made it difficult for me to sleep. As a result, I was not fully rested and did not have the energy to go out and walk around.

Liked the intricate details and a lot of mirrors, and that there was an elevator

No place to safely and securely store luggage until check-in, it could only be placed freely for everyone to just grab if unguarded. The minibar did not work and was empty

The staff was really helpful. We had problems with the window lock and the electricity plug. They willingly came to our room to solve the issue

It was an extension electricity plug needed to get your phone charged.

The Location is amazing. Termini station is just 2 blocks away. Santa María Osteria, is delicious and is around the corner.

The location is perfect. But I think they need to improve the facilities. The building is old, I think this building has a lot of potential to become a better hotel.