Our room got upgraded but unfortunately it had not been cleaned well. I called out to the reception for the hairs found on the sheet and pillows. I was told it was the mistake of the laundry for not checking and they were under staff that week due to holidays. The bathroom on the room that we were in was evident with molds, it does need to be taken cared off.

I was sent with an SMS last Sept 24 from Hotel Lunetta asking me to change my rating from 8.0 to 9.0 or 10. "However, Booking.com algorithm only favors now ratings with a very high score. For this reason, we kindly ask you to modify your review assigning us a vote in 9 or 10 to continue our job in the best way. Best Regards, Roberto (front desk)" A review is a review. You should not send whatsapp message to previous clients to modify their reviews. This is SO UNPROFESSIONAL. Accept the feedback and review.

Staff were lovely, couldn't do enough for you. Great location, so many attractions within walking distance. Lots of nice restaurants and bars nearby. Lovely room, very comfortable. Nice selection at breakfast. Will definitely be back!

We couldn't have been happier about our stay at Hotel Lunetta. We traveled to Rome to get married, and the staff at the hotel made sure we had the best stay possible. They upgraded our room, sent us a bottle of prosecco on the evening of our wedding and generally made us feel so welcomed and taken care of (especially Sonia!). The hotel itself is beautiful, perfectly located and has a great spa. We also really enjoyed the breakfast buffet. We thoroughly enjoyed our time at Hotel Lunetta and could not have chosen a better hotel for our stay. See you the next time we're in Rome, Lunetta!

This is our 5 th time we have stayed at the Lunetta hotel. Best location near all attractions. They take great care in cleanliness, excellent breakfast, very comfortable beds.

I ve been staying in this hotel for almost two weeks and i would like to admit the helpful staff. Any of my requests was in attention. From the receptionist till the waiters, everyone trying to do their best for me. Besides that my superior room was spacious, comfortable, clean, beautiful and very warm, that is important in Rome in the winter. It was a kettle, mini fridge and coffee machine as well. The bed was huge, clean and confy. It was very sweet to get every evening the weather forecast and the chocolate near my bed. I would like to stay again during my next visit. The location is wonderful and may cafe, restaurants and shops around.

I was hoping that the spa will include also some possibly for gym, but it is only for relaxation not for working out.

WHAT A FANTASTIC HOTEL! SERVICE AMAZING, STAFF FANTASTIC, SUPER CLEAN, POOL AND SAUNA AREA AMAZING IN THE MIDDLE OF THE CITY TO FIND THIS GEM WAS A GIFT!!!! WE HAD A LOT OF CHOICES IN ROME, THE HOTEL'S LOCATION IS JUST FANTASTIC, THE CAR/DRIVER CAN DRIVE RIGHT TO THE FRONT DOOR AND DROP LUGGAGE OFF, AND YOU ARE STILL TUCKED AWAY IN AN AREA THAT GIVES THE HOTEL A BIT OF PRIVACY FROM THE MAIN RUSH! SURROUNDED BY THE BEST FOOD, GELATO, SHOPPING, AND ALL THE LANDMARKS... ARE WALKABLE FROM THE FRONT DOOR, VATICAN, TREVI, SPANISH STEPS... BREAKFAST BUFFET BEST WE HAD IN OUR 3 WEEK STAY IN ITALY...FRESH, GREAT SELECTION, EGGS WERE SO FRESH.... WE WILL USE THIS LOCATION OVER.....THANK YOU TO THE ENTIRE STAFF, ESPECIALLY, THE GALS ON THE FRONT DESK. THEY BOOK YOUR TAXIS AND DINNER RESERVATIONS, AND REMEMBER TO EAT RIGHT NEXT DOOR. IT'S AMAZING!

THERE IS NOT ONE COMPLAINT. THEY TAKE YOUR LUGGAGE RIGHT TO YOUR ROOM!

It's a gem of a hotel located a ten minute walk from the Pantheon and within easy reach of the sights. Furthest we walked was half an hour to the Colloseum. Situated in a small piazza, it's quiet at night. The neighbouring piazza has lots of great restaurants and is lively in the evenings, so don't worry about the lack of restaurant - it's really no problem. The room was a good size and the hotel spotless. Efficient, quick lifts if you don't want to take stairs. Staff extremely friendly and very helpful. Their English is great. Bed was comfortable and bathroom well appointed with a good shower and deep bath. I liked the lack of waste with the toiletries. Great little minibar and extras in the room, with quality little touches here and there to make you feel special. Thanks to the spa the hotel smells very nice too! I was an absolute banana (I'm sure that doesn't translate well if you're reading this in another language) and forgot to bring photographic ID with me to the Colloseum. This is a must. I rang the hotel literally 2 mins before the tour was due to start in a panic - within seconds they had sent me a photographic image of my passport on Whatsapp. They absolutely saved me from disaster. All staff were lovely, and barman was super warm and welcoming, we had a good chat with him about Rome. Small rooftop bar a nice place to relax after walking your feet off. Generous amounts of crisps and peanuts with every drink (it's the little things that show they're prepared not to skimp on their guests). Breakfast was faultless - a whole variety of foods including beautifully presented traditional Italian. Wonderfully cooked and very fresh. I don't have enough superlatives for the breakfast - perfecto!

It's not that I didn't like it, but visitors should know that inner courtyard rooms are quiet but whether inner or outer there's not terribly picturesque views here. That's okay, because with a bit of walking you'll get all the views you need! These little piazzas have cobbles - which is gorgeous, so don't pack your heels... In ALL hotels, not just this one, bathroom lighting can be very harsh, leading to a depressing morning when you wake up looking particularly horrendous. I mean, I'd had a limoncello or two but nothing to merit the view from the bathroom mirror. If you'd like your guests to feel great for a day out, maybe alter the bathroom lighting! This is a very small - and common - criticism of hotel en suites. If you're reading this, it's not you I promise.

The location was amazing and service was outstanding - the spa/pool was a lovely feature. The 24hr check in was perfect for our late arrival and there were staff to help with our baggage. Breakfast was just perfect - not too heavy and has everything you need.

This hotel was wonderful in every way. Great location, right around the corner from the campo de fiori square and market, rooms were a nice size, the bed linens were nice and beds were comfy and the bathrooms are nicely appointed. The breakfast was good and the drinks/service was nice. The bath products were top quality Malin+Goetz and the towel warmers were a great touch. The staff were nice and the spa was enjoyable. Oh, and the hotel smells amazing!!! Robes and slippers and a lovely turndown service every night.

The only things I can think of to make the hotel better (based on other top hotels we’ve stayed in): add Dyson Hairdryers with all the attachments including diffuser to the rooms, provide umbrellas at the door for guests to use, and offer usb ports in the rooms, and allowing guests the ability to make the rooms cooler.

Outstanding location, you can't be anymore central or in a better, more convenient location for the historic attractions, shops, restaurants and bars. A very short walk to the Pantheon, Trevi Fountain an Spanish Steps and with so many cobbled streets around the location of the Hotel there are so many eating options, at prices which won't break the bank. The staff in this Hotel are fantastic!! From the front of house/front desk guys and girls to the breakfast staff, to the mixologist staffing the bar in the evening everyone is friendly, professional and can't do enough to enhance your stay. From takeaway coffee and pastries as we were heading out early, to late-night cocktails (a spiced Old-Fashioned or coffee Negroni anyone..) right up to asking the taxi driver if we could take our coffee in his cab on the return to the airport - not all Roman taxis allow this - I can't praise this Hotel enough. I have already recommended this Hotel to two couples planning a Rome trip later this year. I would not stay anywhere else when we are next in Rome.

Nothing.....apart from staying longer or it being summer so we could get more use out of our balcony/terrace!!!!