Breakfast was very nice, traditional Italian pastries plus hot eggs and bacon! We arrived hotel early at 1100 and were checked in immediately (check-in was 1400)! Leonardo was very pleasant and helpful during our stay. Local pizza place (Roscioli’s) and great gelato place were just 10 steps outside hotel entrance. Easy walk to Piazza Navona, Pantheon, and Trevi Fountain. Taxi service at front door of hotel (hotel called and taxis arrived 3-4 minutes) plus 2 ATM’s within 4-5 minute walk of hotel. Rome water spout to fill water bottles was 2-3 minute walk from hotel. Convenient & comfortable and always felt safe walking around area. Rooftop terrace was nice, had good food and drinks were reasonable to us. We were in Room 111 close to elevator and stairs and had view of a cafe and restaurant on side of hotel that were also enjoyable!

Nothing. We enjoyed our 3 night stay! The staff made us feel welcomed, their English was great, and any questions or any needs they were happy to help us!

We truly enjoyed our stay at Smeraldo. The staff is exceptional—the best we’ve experienced at any hotel. The reception team is incredibly welcoming and makes you feel right at home, all while maintaining a high level of professionalism. The breakfast is excellent, with à la carte coffee selection included in the price. Our room was cozy, spotlessly clean, and equipped with all the necessary amenities. But the best part is the location—just a 10 to 20-minute walk from all major sightseeing spots.

While the room aligned with the description provided during our reservation, it felt quite tight once we were physically in the space.

I recently stayed at Smeraldo Hotel in Rome and was thoroughly impressed. The room was impeccably clean and ideally located—easily accessible to top attractions such as Vatican City, the Colosseum, the Spanish Steps, and the Trevi Fountain. Breakfast was sufficient, and nearby dining options were plentiful. What truly stood out was the exceptional service provided by the staff, particularly Ms. Michela and Mr. Leonardo, who went above and beyond to create a memorable birthday surprise for my wife with a beautiful bouquet of flowers. Furthermore, the hotel offers a convenient transportation service from the airport, and the cost was well worth it given the ease it provided in avoiding the challenges of navigating stone pavements with heavy luggage. Overall, my experience at Smeraldo Hotel was outstanding, and I highly recommend it.

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The location was excellent, there were restaurants and shops very close by. A very friendly staff, Milly made delicious capucchinos for breakfast. We love the fact that our room was always cool, after a long day walking in hot weather, it was a relief. The cleaning staff was excellent too, they kept not only our room clean, but the whole hotel smelled really good. We would highly recommend this hotel to everyone who wants to be walking distance to Rome attractions.

I was overwhelmed when the driver pulled in to this quaint little cobblestone lane way, it was everything I had imagined Rome being ! The location was perfect Breakfast was great All the main attractions where in walking distance from our room Also at the end of the day if you didn’t feel like walking there was a a great little bar and a lovely restaurant right outside your hotel door But the best part of this hotel and its greatest asset is definitely the staff ! They make you feel so welcome and treat you like family Well done to all the staff on the front desk you made our time in Rome very special Thank you

Nothing

I really enjoyed this hotel! it’s in a great location on a quiet street but still walking distance to all the great shops and restaurants. I felt very safe here and the staff were excellent. The included breakfast was really good too

The staff is amazing! They always smile and they are very helpful. The breakfast was amazing, we could choose from many-many types of food. The hotel is located near Campo dei Fiori. Piazza Navona and the Pantheon are also quite near. The room is truly small - it was written in the description so for me it is a plus that they didn't try to hide the size of it - but it was super clean. :) All in all, I can really recommend the hotel. We weren't in the main building, but opposite, and it was very silent and calm. Ohh, and the bed is comfortable. :)

Maybe just one tiny detail: we missed some hangers from the bathroom to hang the towels up. Apart from it everything was perfect for us.

The location was perfect and the hotel was lovely. The staff were always available and happy to help. Breakfast was delicious.

I’d read reviews about the rooms being small and mine was smaller than I imagined it would be. But I was expecting that, I just wish the price reflected it. It was clean and safe though and only there to sleep. It was very noisey on my first night from other guests in the hallway and banging doors, kids arguing, not great after 48h travelling but I put it down to my neighbours having little self awareness and respect for others. Not the hotels fault but it was echoey.

This is my 5th time at this lovely hotel. The only hotel in the world I will ever return to. Perfect location for walking to main sites, including the Piazza Venezia (tour bus stops are here too), the Colosseum, Spanish Steps, Trevi Fountain and the Pantheon, etc.. Fantastic and friendly staff, there's rooftop terrace with a bar and restaurant to see the sunset and Roman rooftops, nice choice at breakfast including hot food items and just outside it there is a lovely small restaurant on one corner and an ice cream parlour (try the lavender ice cream) and a pizzeria on the other. Our room was very comfortable and clean too.

Checking in was very easy and our room was ready when we arrived (a little early). The staff was exceptional and helped us with booking taxis most days. Very modern, updated. The breakfast hours were very convenient for us (7-10am) since we had early tours booked and were able to have breakfast before heading out. The breakfast choices were expansive and consistent, the staff was attentive and friendly. We were very comfortable in our Premium Double Room, given we stayed for 4 nights. The room is well laid out and housekeeping was provided each day (not always a given these days.) The rooms are tastefully decorated, the room and bathroom very updated, and there were ample outlets (even bedside on both sides!) and storage. We had a small refrigerator, and electric kettle to make coffee easily (coffee powder packets and tea bags provided.) The location is really the selling point here. So convenient! Food and gelato options directly across the street and in every direction. Campo di Fiore was a 5 minute walk, with shopping (clothing, grocery) and food options along the way. When returning by taxi, we would often ask to be dropped off at Campo if we wanted to stop in a store or restaurant on the way back to the hotel. The taxi drivers seemed to appreciate this as well -- the hotel is in a prominent area, but a bit "tucked in" some very narrow streets.

The rooftop bar was cozy. When we arrived no one else was there. The drinks (and included cover charge) answered our suspicions about the lack of patrons! Expensive. There really wasn't much of a view, but its worth checking out...once. The rooftop staff was very friendly. There are obviously many other options nearby.