the location was perfect for us as it’s so central to a lot of the touristy areas but also good for walking and exploring. Staff were EXCEPTIONAL and so accommodating. Having breakfast on the roof terrace was a perfect start and the room was clean and comfortable with good air con and plenty of space. the bathroom was a good size, the shower was on the smaller side but still big enough for what we needed it for. we’re already planning our next stay here

n/a

This was our third visit to Rome and our second stay at the Navona Resident Charm Hotel. The hotel is perfectly located; it's within walking distance of many major attractions and surrounded by a multitude of restaurants. Despite being in a bustling area, particularly on weekends, the hotel is situated on a very quiet street, ensuring a peaceful night's sleep away from the hustle and bustle. One of the highlights of the hotel is the rooftop terrace, where guests can enjoy a drink while taking in the beautiful views. The rooms are spacious and well-maintained, with a high standard of cleanliness that we truly appreciated. Additionally, the staff at the hotel are incredibly friendly and always available to assist with any needs or questions we had. Their warm hospitality made our stay even more enjoyable. Without a doubt, we will return to the Navona Resident Charm Hotel on our next visit to Rome. Highly recommended!

Absolutely fabulous from start to finish. Location was second to none, on the most incredible, authentic Roman street. Full of shops, delicious restaurants and everyday Roman hustle and bustle. Loved every minute. So much to see, the Piazza, 5 mins from the Pantheon, 10 from Trevi, 25 from Vatican - all by foot. It was away from the throngs of people but still in the thick of everything The hotel was just beautiful - Jean is an exceptional host and the room was absolutely spotless - as a female solo traveller I felt exceptionally safe. The hotel is an old Italian townhouse with bags of character - so there are stairs etc, leading to the most beautiful little roof terrace. If and when I return to Rome, this is where I will be staying. Thank you Jean for making me feel so welcome and for a truly magical weekend.

Nothing at all

Location was fantastic with plenty of restaurants in close proximity and all of Rome's main attractions within ready walking distance. Breakfast on the terrace was a great way to start each day. The room was very comfortable, and the coffee machine a blessing in the morning. The staff were fantastic, in particular Jose who provided a detailed briefing on arrival, helping us with our itinerary and providing great recommendations for restaurants. Also fantastic in arranging a car to the airport.

Stairs to the room and terrace may be an issue for anyone with mobility issues, and also the stairs to the loft are quite steep. Beds could be a little more comfortable with the addition of a mattress topper or the like.

1. Location was amazing, just one street from piazza Navona and we could walk everywhere. 2. Bed was very comfortable 3. Shower was good 4. Was nice have 2 room apartment so our daughter could have her room 5. Owners are very friendly and helpful. Nothing was an issue even to arrive late in the evening help us with bags 6. View from breakfast terrace

1. No wardrobe. they had few shelves but not enough to unpack properly 2. No lift, but owners helped us with luggage so was no issue 3. If you like sleep with open window, then as street has a lot of restaurants, it is a little bit noisy 4. Breakfast was too simple. We in the end only had it twice and other days just went somewhere else as wanted something warm

kudos to all the staff, but jose was the primary person i interacted with. very very helpful. i had a room with a bed in a loft area and the steps were hard for me to navigate. i asked about using the couch and they set up the bed on the lower level, which was super comfy even though it was a pull out couch. the location was great, and even though near a major piazza, at least when i was there (february) it was very very quiet in the evenings. it was a great location. they offered to have a staff person walk with me (carrying my suitcase) to the nearby taxi stand, which was very kind and helpful.

there is no lift, so if mobility is an issue that's important to know, but staff was helpful with my bag when i arrived.

During my week-long trip across Italy, this was the last and surprisingly the best place compared to other 4-star hotels I stayed in. - Highly competent staff (special thanks to Jean and the team for making an early check in possible, as well as for great concierge service and helping out with smaller requests). - Location is one of the best you can find in the city center. Best tiramisu place in Rome right around the corner, as well as a good gelato shop and authentic Italian street food restaurants on the neighboring street (not tourist traps either). Not mentioning all the main attractions being very close. - A beautiful breakfast terrace on the top floor available to all the hotel guests also later during the day.

- The walls are quite thin. So, you can sometimes hear other hotel guests if they are being noisy. However, this has been quite a common issue during my stays, especially in older buildings. When it comes to the street noise in general, it was surprisingly quiet at night, given that there are a few bars right next to the hotel. - I would add a few more items to breakfast buffet.

It was at the excellent location in the heart of the city. Walking distance to many sites to see. Just around the corner from beautiful plaza Navona. In room individual heating/AC unit - this was great.

Two things. first i was surprised to learn that bad is on a second floor of this tiny room. After 12 hours of touring and walking the city - all exhausted i had to climb upstairs to get into the bed. For younger people i guess its ok, but for 60 or older it could be a problem. Second< shower cabin was extra small and sliding doors were not moving very well.

The property is very well located, just next to Piazza Navona and yet in a relatively quiet street. 20mins walking from the colloseum and the vatican. Rooms are comfortable, even if it's initially a bit strange that they are on two levels. Breakfast on the terrace is fantastic - you're sitting in the centre of Rome, with a beautiful view and the sound of birds. The staff is super friendly. We lost a print-out and they immediately printed it again for us. They also let us use the rooftop in the evening when our kids were too tired to go out for diner to a restaurant.

Maybe breakfast could have started a little earlier, to allow for an early start of the day. Otherwise, nothing I could think of.

Location! Breakfast on the terrace was lovely. Coffee in the room was a nice touch. Bed was firm and comfortable. We slept well! The location for exploring all of the sights was fantastic and there are lovely good restaurants nearby!!

The lobby and reception was quite musty-smelling and allergy-inducing, due to there being a cat. It was an unpleasant experience to go in and out. Once in our room, it was fine. Furniture in disrepair. Overall, the place just needs a bit of a refresh.