Nice room.

You check in at one location, about a half a block away from the hotel. any time you leave the hotel they want you to turn your key in to the check in location. Then you have to go and pick it up again when you come back. They may have more than one hotel, I don’t know. Either way, a little inconvenient.

The hotel is different from the suites. I didn't know this. I had arrived to a number (40) but that wasn't the entrance. The entrance was 50 meters away. It was confusing. I am too old to arrive at a stated hotel address that isn't exactly at the check in location. .

My original room had no water pressure for two days (I arrived in the evening and only had time to brush my teeth and exit) hardly any water. The next morning I had a 1pm meeting and when I rose at 11am to take a shower there was still no water. The hotel was aware of this problem but we're not proactive. They didn't bother to try and change my room until I complained.

Location just a minutes away from main railway, metro and bus stop. Welcome drink at the hotel rooftop bar was nice, room serviced everyday and spotless. We could also leave our luggage at the hotel after checkout, as our flight was in the evening.

It would have been 10/10, if it was not for one morning when we did not have hot water so could not shower. Problem reported around 7am (after running cold shower for 20 minutes). The reception said they will send someone, but there will be no technician until 8am, so problem could not be solved before we had to leave for our booked slots in Vatican (and no one came at all). It was 26-28c during the day in Rome during our stay, so the shower not working was frustrating. The hot water/shower was fixed when we returned in the evening- but there was no apologies for the inconvenience, at all.

Great location and staff. Fellows at front desk were very helpful with restaurants and directions. Very close to train terminal. Delicious breakfast on the rooftop with views of the city

Only issue was hours after we left and were near Sorrento, realized a person in our party lost her ID and credit cards. Called hotel to see if they were left in room 406. Woman would not check and said to email them to see if it was in lost and found. Due to urgency, I felt this was very rude and unprofessional. Did send email through booking.com over 20 hrs ago and no response.

We were booked at the Independent Suites for 3 nights and the property was clean and furnished well unfortunately the whole building had an issue with water and after the first night we were moved to the Independent Hotel a few doors away which is linked to the Suites. The staff went out of their way to move our luggage and make sure we were comfortable. The hotel rooms were also comfortable and well furnished.

Located close to the bus stop and train station for easy access. Walking distance from all activities and sights with restaurants all around.

Some nose during the night/ early mornings, however this was limited to check in and check outs.

It was very neat and clean and freshly painted. The bed was very comfortable and room changed every day with 2 free bottles of water. The staff were very friendly and accomodating.

The room was a bit smaller than expected.

The room was very clean, fresh and modern. The location is good if you don’t want to be in the center. Near the train station, small shops and walking distance to main things.

The sound isolation and if other guests are not quite, so you will hear them quite well

Friendly staff, nice and clean room. Location is close to many touristic places and metro stations. There are good restaurants around. It was a pleasant stay overall.

great staff and rooftop patio.

Very slow elevator. Didn’t matter what time of day.