Great location in lovely building. Very helpful and friendly staff. Nice comfortable room. Great bathroom with hot powerful shower and good toiletries. Comfy bed, air conditioning worked well, water in fridge, kettle with tea and coffee. Lovely breakfast with plenty of choice which you can be taken inside or out. Ear plugs provided in room but not needed as it gets quieter early evening when day trippers leave. Helpfully arranged a taxi to the station on morning of departure although this can be a difficult service to provide in San Gimignano. Would return if coming to San Gimignano again.

Small room would upgrade to larger room if returning it was ok for one night but would like more space if stopping longer.

Nice location on the main walking street through the city, but close enough to the road that you can easily drop your bags before you park a car. Breakfast was outstanding, lots of options for everyone. Hotel has other fun stuff, a bar if you want a drink and an underground storage area/cave with a well in it that you can visit. Front desk staff are friendly and helpful.

Room was a touch small with no real place to put bags other than the floor beside the bed. We found a luggage stand as we were leaving, it was tucked behind an armoire. Not sure where we would have used it though.

It was gorgeous!! Antique style perfectly fitting in with the feel of the city! Nice spacious rm and bathroom and just a few feet away for the center of town! Plus the best expresso in the city is a few steps down from the hotel! And if you need a taxi ask the hotel! They’ll send Marco to you and you will be in heaven! Best driver and nicest guy in ITALY!!!!!

Not a lot of choices for breakfast and it was expensive for what u could get. Plus if u wanted a soft drink it was a separate charge.

Absolutely stunning hotel. Beautiful renovated bathrooms. Functioning air conditioning and great location. Even had a slice of history with a basement level that went underground with a well. Definitely stay here again just for the standard of the rooms. Close to a western 4-5 star.

Not much. Was a bit tricky making our way up there in our car to offload bags but the ztl zone is not policed with cameras and the hotel has permission for guests to enter it to unload luggage. Parking was not far for fit people to walk.

The hotel is at the far end of the main walking concourse through town. First class breakfast, large comfy room. We wished we could have stayed another night. The staff directed us to a great restaurant, Il Pino, a one minute walk from the hotel. Our room had 200-year-old frescos on the walls.

We didn’t like the shower bathtub…huge step into the tub with no hand rails to grab.

Unbeatable location, only 7 min walk to the P3 parking lot (about 15 euros per 24 hour stay) and really close to everything since it's located inside San Gimignano walls. The breakfast was very good and we ate it outside, which was a nice way to start the day.

The room was a bit small, although the size of bathroom was nice! It was not much that we didn't like as we thought it was a good choice for our stay in San Gimignano.

Fantastic location. Beautiful old building with character. A fascinating cellar beneath it accessible to guests. Comfortable beds. Great breakfast. A lovely outdoor terrace which we would have used if the weather had been warm enough! The staff were all so charming and helpful.

Noisy Americans on the phone outside our bedroom door and their habit of slamming bedroom doors!

What a lovely hotel, it was a wonderful experience, from the charm of the building to the professional approach from the staff to the great room and bathroom to the lovely breakfast. Sorry we only stayed one night. We loved San Gimignano, it was so different to anything we had seen before. Follow direction for parking and reaching hotel and you'll have no problem finding it.

All good

Great location within a short walk of the main sight but far bough away so that it was not too noisy with all the tourists. Large room. Great to be able to stay in the town after others leave. A little of restaurants very close. They also have an underground tunnel beneath the hotel that gives a sense of how the town was built. Very interesting.

Fantastic staff - friendly, welcoming, and priceless suggestions on things to see (e.g. Casa Campetelli, with excellent history video, which is free entry for UK National Trust members!). Great base location.

Be careful with car access instructions - do NOT drive through the main pedestrian streets! - so clarify with hotel.