We had a wonderful room with two half-floors. The breakfast is pre-ordered from a list on the evening before. You can order anything from the list. It’s excellent.

We’re sorry we didn’t order more for breakfast. Especially some more of the delicious juice.

Very nice hotel with the best breakfast we had on our trip. Room was nice, comfortable with a balcony. Good size pool. Hotel is in an area that you walk everywhere, which we enjoyed.

there was a lovely family welcome here - a million miles away from chain hotels and I appreciated that. I liked the addition of mosquito net curtains. The only niggles were minor. Excellent value and the location was just superb. There was a human connection that made you feel you were more than just another tourist. We did stay for six days. The town itself was dangerously over run with hyper tourism, the serenella was peaceful retreat yet only five minutes walk from the centre. We could not believe the difference after we had battled through tourist hordes to get here.

Honestly it was all minor - missing kettle was replaced, handle missing from fridge door was not reported. I personally would have benefitted from a bit more direct lighting in the room which was subdued boutique hotel style. If you really wanted to get absolute top marks two bikes to cycle up and down the spit would have been fantastic.

We are so glad we chose Sirmione as our first destination on our 3 week Italian holiday from Australia. I chose Hotel Serenella due to its location, good pricing and is previous reviews. We were very happy with our choice. We arrived early and they were happy to hold our luggage while we had a very generous prosecco and lunch in their pretty courtyard. It was a little cool and rainy so we didn't use the pool, though a few people did. The room and bed was very comfortable with a cute balcony and the bathroom well appointed. Breakfast was great with lots of options and they are very conscious of waste and the environment. This family run hotel is in a quiet location though in easy walking distance to restaurants and the ferry. Their cute little private dock at the end of the street was a lovely place to relax on sun lounges over the water! It was a bit of a walk with our luggage to the hotel that we weren't aware of so we would recommend arranging transfers with them to and from with at least 24hrs notice as there are only a few cars allowed within the area of Sirmione.

Excellent location right in the city in the control zone. Easily passed through the restricted zone due to pre planning initiated by the owner. Nice balcony and in fact during the Saturday night, there was a surprised fireworks across the lake and the view from the balcony is perfect. Fabulous pre arranged selected breakfast & treated like VVIPs with wonderful spread of breakfast in a rustic grand Italian style, so romantic it is. Great hosts by friendly and hospitable family members. Pre arranged parking right Infront of the accommodation.

Would be great if the host could inform us beforehand that driving through the narrow restricted zone, there are automatic traffic control light for vehicle to halt if the light is red & move on when it is green. Though we were stopped by the traffic warden, he understood we were aliens and not aware of such special arrangement.

The location was perfect for us. Just outside the extremely busy old town of Sirmione, so peaceful and quiet, but only 5 minutes’ walk away from the bustle so restaurants & bars were a short walk away. The hotel has a nice little pool but better than that was a pier out onto the lake for sunbathing & swimming. Gorgeous. Breakfast was excellent, served on a lovely terrace, and the bar offered a good variety of light lunches too. Comfortable and clean rooms, although the decor is a bit dated; however the shower was modern and very good. There’s a little fridge in the room too which was ideal for drinks on the balcony. It doesn’t sit directly on the lakeside so we didn’t have a view of the lake but we didn’t mind that. It’s a family run hotel which gives a lovely friendly atmosphere.

Just a couple of things I think would be useful for future visitors to know. There isn’t an iron available for guests to use, so iron before you pack. Beach towels are provided, and there was a basket of clean towels and a laundry bin on the terrace bar; so we placed the used towels in the bin each evening, and took a clean one each morning. However, 5 days into the holiday we were told (a bit grumpily!) that our towels were supposed to last us the week! It would have been better if that was made clear, and why then have the laundry bin & basket of clean towels on offer? Anyway. Very minor things!

A hotel decorated and run with love and passion. Perfect location, easy 10 minute walk just out of the busy town square, a peaceful get away from the crowds. 10 minutes walk to the Catullus ruins and Jamaica beach. Fabulous quirky decor, wonderful staff, the hotel has its own private jetty with sunloungers on the lake as well as the pool with sunloungers. Super breakfasts, offering a great pre chosen selection and time. Service with a smile. Highly recommended a stay here.

The bed was a little hard for me, and pillows flat but thats just personal preference and not a negative. A full length mirror would have been a welcome addition.

Very nice locality. Super rich breakfast, you can choose a day before what you would like to eat (many options sweet/salty). Two possibilities of parking - right next to the hotel (more expensive possibility) or on the special parking max 500 m form the hotel (cheaper) - but! if you decide to use these parking you have to go through center city full of narrow streets overcrowded by tourists - be careful if you have big car or if you are an insecure driver. Private swimming pool and access to the lake.

Awesome location inside Sirmione, enabling to drive through the ZTL and not needing the car anymore once there. The breakfast was well prepared and with a multitude of tasty food. The room had a good air conditioning (really needed). We were allowed to leave the car in the parking while enjoying one last swim in the lake after checkout. The staff was truly welcoming.

One of the 2 parking areas right in front of the hotel has a ramp and it's not marked anyhow, so with a low sportscar you would get stuck suspended while trying to access. It would be enough to put a sign to avoid such unexpected.

Our stay at Hotel Serenella was fantastic. Everything about the accommodation was perfect. The room was a good size and balcony was lovely to sit out and relax. Bathroom was great and shower was wonderful (Always a plus when you get a good shower). The breakout areas, inside and out were comfortable and quiet. Great location and easy walk into town centre and Ferry dock. Also a very short walk took you to the Hotel Pontoon on the Lake where there were ample sunbeds. The bar area was clean and the bar staff were really friendly and helpful (Always smiling). Food was excellent, recommend the Bruschetta. The Pool was lovely but the Pontoon was our favourite place to chill out. Big shout out to Sara on reception who was a lovely lady and so helpful. Always had a smile on her face and always greeted you when coming and going. Flight home was cancelled, and Sara was so helpful in enabling us to stay in Room for additional night. All in All a wonderful stay in a lovely accommodation which made a perfect base for our holiday. Will definitely return. Thank You Sara

Nothing, everything was perfect