The Hotel was modern, spacious and the service was delightful. Our Room was very large and a large balcony with two deck chairs overlooking the fabuous pool and sensational view of Sorrento and across the bay to Mt Vesuvius. Good breakfast and the Coffee bar was great. The shuttle was really handy as well. We really liked this hotel.

The room was very clean although did smell a bit of the cleaning fluid they used. There was a birthday party in the breakfast room which was directly downstairs from our room and the music was very lous. It did stop by 11.30. My suggestion is to book a room further away from the dining room. Beds could have been a bit softer. We're not used to hard Italian beds!

Vey clean hotel , fantastic views location not great even though we knew the hotel was on the side of the mountain shuttle bus available but could have run more often it was a good 30 minute walk into sorrento or 20 euros in a taxi , hotel made you wait for the bus even though they were going down to pick up other guests very frustrating , breakfast awful cold tea + coffee sausages not cooked would have expected more from a 4 star hotel , bar waiter at night very friendly and spoke to us on many occasions .

Our stay at the Art Gran Paradiso was lovely! Our room was nice and clean and we had a great view of the sea with a spacious balcony. The pool was the highlight for us, the view was amazing and the pool area was so chilled and relaxing. There was a pool bar that had delicious cocktails and food too. The staff were super friendly and helpful and there was a free shuttle bus into the centre as the hotel is located up a very steep hill!

The times of the shuttle bus were a little random and sometimes inconvenient, we stayed in May so not sure if that had anything to do with it but we had to arrange our plans around this as a taxi from the centre was €30 (only 10 min max ride) so didn’t want to spend that every time we went out/came back!

An excellent hotel all be it at the top of quite a steep hill which in fairness gave some stunning views of the bay of Naples. Facilities were good and everywhere was kept very clean and tidy. Lots of choices for breakfast including hot and cold options. We ate in the restaurant in the evening and both the food and service was fabulous. Reception staff were helpful in arranging excursions and airport transfers. The shuttle bus into Sorrento was a huge bonus. Beautiful pool with the added benefit of built in loungers and spa bubbles.

Walking up the hill when we missed the shuttle bus.

The location had fantastic views. The food was excellent and the staff were friendly and accommodating

The bed was not very comfortable. Even though the location had fantastic views, it also meant you really have to rely on the shuttle bus to and from town

Check in and out a breeze. Staff very friendly. Hotel and room clean, comfortable and attractive. Views from our balcony and around the pool, bar and restaurant spectacular! Food and drink excellent value and tasty. Breakfast buffet was deep and delicious, pool bar menu perfect for light fare while relaxing at the pool, our one dinner at Toni's was also very tasty and very filling! Wait staff superb, very helpful as we only speak a handful of Italian words and phrases.

It's not that I didn't like it, but important to know that access to anything beyond enjoying the hotel, you need transporation to town. Free shuttle is provided, but only every two hours or so, planning your forray into town is a must. The drive up to and down from the hotel is an experience not to be missed! The skills of the driver are impressive. There is NO room for error.

Amazing views, we were upgraded to a sea view for free and our balcony was bigger than the room and very clean throughout. Friendly and helpful staff especially breakfast and bar staff. We had read that the breakfast was poor on previous reviews but I totally disagree. They have omelettes made to order, hot food, loads of fresh fruit and a huge variety of fresh pastries. They had a bowl full of gluten free options ready for me every morning but would have been great to have a separate gluten free toaster to avoid cross contamination. The pool area is lovely and there was singing in the bar one night so nice atmosphere.

Parking very limited and we had to leave our keys at reception all the times. It would be too dangerous and hard to walk up the hill to the hotel so would only recommend people to stay if they have a car or they are happy to take the shuttle bus which has a limited number of runs.

My husband and I accidentally each booked a hotel so we were trying to cancel one of them and when we talked to the front desk they ended up upgrading us to an ocean view suite! They were so helpful and even remembered our coffee orders in the morning☺️ The hotel does sit up on the ridge behind town, which we worried about at first. But they run a complimentary shuttle into town every 1.5-2 hours! We also booked some excursions through the front desk and the companies they used were awesome!

This is an excellent hotel both from the comfort and staff friendliness points of view. The view from the room we had was exceptional. The breakfast included is extensive and well catered for with helpful and attentive staff. Cleanliness is excellent.

We are unable to comment on the restaurant food as we did not dine there. But the menu appeared very restricted and expensive.

Very clean and modern. Nice and airy. The view is absolutely spectacular and couldn’t quite believe it when we saw it. The building is spacious and the rooms are fantastic, even the budget rooms. The pool and the area around it is super clean and neat, absolutely perfect.

No faults at all - it was amazing all round.