The hotel was very majestic like its name sake, clean and we were always met with welcoming staff at reception. The rooms were a good size, comfortable and clean. Both had a balcony with either a garden or a sea view. The breakfast included was delicious. there was an excellent variety of food, fruits, pastries and drinks. The pool was well looked after in term of a lifeguard and cleanliness. The location of the Hotel was brilliant. We were about 10 mins walk from the beach (one side beach club and one side free) In the morning it was shaded by midday it had the full sun and was often very busy. At night it had the most incredible sunset views. We were 5/10 mins walk from the town which had a nice array of bars, cafes, shops and restaurants. (note most closed from 2-5) We were 20 mins walk from Sorrento....which had a whole host of shops, bars and cafes etc. The bar staff worked hard and we like to mention Salvatore and Elicia (spelling might be incorrect) who made us feel very welcome.

We did not like all the rules especially around the pool. No playing with balls, jumping/diving (it was a very deep pool). You can understand this more when there are lots of people about but often it was just us. Also there was nowhere apart from your room to eat a take away sandwich as food was not allowed to be consumed outside by the pool or in the garden area. The only place to eat was by ordering food from the Hotel but you needed to sit in their inside/outside bar area and cover your swimwear. The roof top bar had magnificent views but the drinks were very expensive and card games were not allowed to be played there.

The location was great and the hotel was overall beautiful with a gorgeous rooftop

Breakfast variety, the bathroom had plastic cups as toothbrush holders and no body moisturizer which you would expect from a 4 star hotel

I travelled with my daughter who has additional needs and we had a great time. The staff were all super friendly towards her especially the waitresses and Anna on reception. You can walk into Sorrento in 20 mins, catch a bus or get the train. More locally there’s a beach at the end of the road with great facilities. The room was very comfy and the little balcony was great too.

There’s a bar on the top floor with incredible views but it’s adult only. It would have made our stay had we been allowed to have one drink up there given the views available. Perhaps the hotel can consider children being allowed before a certain time? (If not against the law generally there).

Friendly staff, caring members of staff, lovely balcony view, quick room service, lovely cocktails…etc

Need better quality bedding didn’t feel nice and softer mattresses, a bit too firm. Also, beds would separate, the single attached beds need a clip to be able to fasten up and then to detach for cleaning or moving if needed. Heated towel rails would be useful too. To enjoy warm towels when getting out of the shower.

The hotel is very nice with beautiful garden, swimming pool, restaurant and bars etc. it was a amazing stay in hotel Majestic for five nights. The room is very clean very nice balcony view. The hotel is located at a station before sorrento. Everyday you probably need to take train otherwise it takes around 30min walk to sorrento. But it's fine. Already miss the time in sorrento!

We requested iron in the second day but we only got it at the last day before we left and actually we talked with the reception desk a few times but don't know why it takes so slowly to provide. Another thing want to mention maybe is the breakfast. We stayed there for five nights but everyday the breakfast is the same haha. It will be better if the chef could make some changes everyday 2-3 days.

Room was very clean, spacious and has a lovely balcony overlooking the Sorrento hills. Staff are very friendly and helpful when we ask about how to get to Positano-Amalfi. Breakfast was amazing. Value for money.

Just the location. It’s about 3kms away from Sorrento proper, bus isnt really reliable so it’s a long walk. But still a peaceful area to stay.

We had 3 rooms a family of 5. All rooms overlooked the gardens which was beautiful. The staff worked hard all through the day and night to an acceptable standard. Staff went out of their way to look after us from breakfast times to rooftop drinks. We came to this hotel for my 65th Birthday and I loved every moment. I hope to return to Italy and would definitely go back to The Majestic Palace Hotel.

I was not disappointed at all. No complaints!

Before we travelled, I had some questions for the hotel who were extremely helpful so I can confirm that their customer service is excellent. The location is great, a nice walk away from Sorrento centre. Cleanliness of the room and the hotel in general were excellent. Staff were very helpful and friendly. Facilities in terms of dining and bars offered a really good choice of options. We unfortunately didn't get a chance to try the rooftop terrace as it rained on the day that we had reserved a table, but it does look spectacular. The pool area was clean and well maintained, and the gardens were beautiful. The hotel kindly booked a popular restaurant for me which was one of the highlights of our stay.The hotel was recommended by my daughter who spent her honeymoon there and it was a good recommendation. We will return.

It would be nice if there were more up to date charging points, USB for mobile phones, hair appliances etc. in your room as it was a bit limited, but having said that, I appreciate that when I booked, there was only one economy room available.

The breakfast was amazing, lots of choice. The dining room was beautiful, like being at a wedding venue! Lots of space. There is a huge garden with seating that was a huge unexpected bonus. Especially if you like a quiet outside space to read.

The only evening meals on offer were michelin star so very expensive. A more basic menu option would have been nice so that we could eat in the hotel in the evening if we had wanted to. I could not use the swimming pool because the water was too cold, it is not heated.

Lives up to it’s name - beautiful architecture and interiors- an elegant mix of old school quality designpieces mixed with art pieces and modernity👌personell so attentive and charming- beautiful garden and pool area and the food is great🌞 La Marinella beach club in 5 minutes walking distance - also a great hang out by the sea. Perfect hotel if you love great service, charm and good food👌