The location was great and the hotel was overall beautiful with a gorgeous rooftop

Breakfast variety, the bathroom had plastic cups as toothbrush holders and no body moisturizer which you would expect from a 4 star hotel

Room was very clean, spacious and has a lovely balcony overlooking the Sorrento hills. Staff are very friendly and helpful when we ask about how to get to Positano-Amalfi. Breakfast was amazing. Value for money.

Just the location. It’s about 3kms away from Sorrento proper, bus isnt really reliable so it’s a long walk. But still a peaceful area to stay.

The hotel is very nice with beautiful garden, swimming pool, restaurant and bars etc. it was a amazing stay in hotel Majestic for five nights. The room is very clean very nice balcony view. The hotel is located at a station before sorrento. Everyday you probably need to take train otherwise it takes around 30min walk to sorrento. But it's fine. Already miss the time in sorrento!

We requested iron in the second day but we only got it at the last day before we left and actually we talked with the reception desk a few times but don't know why it takes so slowly to provide. Another thing want to mention maybe is the breakfast. We stayed there for five nights but everyday the breakfast is the same haha. It will be better if the chef could make some changes everyday 2-3 days.

Before we travelled, I had some questions for the hotel who were extremely helpful so I can confirm that their customer service is excellent. The location is great, a nice walk away from Sorrento centre. Cleanliness of the room and the hotel in general were excellent. Staff were very helpful and friendly. Facilities in terms of dining and bars offered a really good choice of options. We unfortunately didn't get a chance to try the rooftop terrace as it rained on the day that we had reserved a table, but it does look spectacular. The pool area was clean and well maintained, and the gardens were beautiful. The hotel kindly booked a popular restaurant for me which was one of the highlights of our stay.The hotel was recommended by my daughter who spent her honeymoon there and it was a good recommendation. We will return.

It would be nice if there were more up to date charging points, USB for mobile phones, hair appliances etc. in your room as it was a bit limited, but having said that, I appreciate that when I booked, there was only one economy room available.

The breakfast was amazing, lots of choice. The dining room was beautiful, like being at a wedding venue! Lots of space. There is a huge garden with seating that was a huge unexpected bonus. Especially if you like a quiet outside space to read.

The only evening meals on offer were michelin star so very expensive. A more basic menu option would have been nice so that we could eat in the hotel in the evening if we had wanted to. I could not use the swimming pool because the water was too cold, it is not heated.

Pleasant stay at a nice hotel, the rooms are a decent size though could be updated a little as quite old fashioned. Pool area was nice and pool is a good size. There are quite a few sunbeds and were usually accessible until the last couple days when a large group arrived and reserved the majority of the beds but left them and their towels were not moved. The pool has a very pleasant attendant called Frankie who is always very cheery and helpful. The pool could benefit from sun parasols. All the staff were very pleasant, Frankie at the pool, Antonella and another lovely woman with dark curly hair who's name unfortunately I did not get. Cotello and Lisa at night were also lovely as was the pizza man. By far the star of the show however was Antonio at the bar, I have never seen a better barman/mixologist. His drinks recommendations were superb, able to cater to your preferences and tastes and more than happy to make whatever was requested. He took extra care to remember names and greeted everyone pleasantly and more often than not by name. His drinks and conversation had us in the bar far more than we had ever planned to be, often stopping off for a drink or five on the way in from the town. If we were to return to Sorrento he alone would have us considering the hotel as somewhere to stay.

Plumbing was noisy though the shower. Bathroom was nice and modern with a good shower. We were on the 1st floor and there was a lot of noise from the ground floor/kitchen through the night into the morning so if you're a light sleeper might be worth asking for a higher floor room. Lovely view from the balcony over the gardens at the back. Breakfast wasn't not bad but not good enough to rush down for so we often skipped it. Rooftop bar is pleasant, seats are quite far away from each other and the drinks menu is very expensive (€15 for glass of wine and cocktails start from €16 - €22) but you pay for the view. The walk into the main town is 25/30 minutes and we heard taxis were €35 one way.

- spacious and clean - comfortable bed - daily room cleans - a generous selection for breakfast - beautiful gardens with orange and lemon trees - well maintained pool - access to a Michelin star restaurant on site - gorgeous rooftop bar

- cannot control air con in the room - unfortunately the rooms are not well insulated so very receptive to noise from neighbours and the traffic/church bells from outside - this hotel did not have access to its own shuttle / transport service

Majestic Palace is overall a lovely hotel for a short break. it’s ran well with mostly really good staff, the evening staff sometimes had a heightened sense of importance whilst serving  quite expensive drinks. We stayed on the top floor in a rather lovely all white room. The bed was the most comfortable we had slept in all holiday, oddly when you stay in the hotels finest rooms the constant beat from the hotels bar above can be heard bar until midnight each night.

it’s location 20 minute walk from Sorrento, the walk is fine and pleasant too. The beds are really comfortable, breakfast is plenty full and the staff are incredibly attentive,  any dirty dishes you may have on your table are instantly. The garden at the real is worth spending a little time in too. Hotel is clearly managed well and the reception staff always deal with any issues or problems.

Excellent location close to train station, and easy pretty walk into Sorrento. It was nice to be a little quieter than the middle of Sorrento. Our entire experience was very good. The staff was friendly and very helpful. The room was very nice, and pretty balcony view. We enjoyed hanging out here for fun. The roof top bar is an enjoyable sunset experience, close to your room. And very nice having breakfast provided.

All good…

Breakfasts were wonderful, set you up for the day. Helpful staff. The room was ok, beautiful view of the garden. Gardens were lovely to walk around and spend a quiet minute. The hotel was decorated to a high standard in the main areas. Large downstairs bar. Located a short walk away from bustops, and the local Railway station of S. Agnello.

Noise from the bar from the roof and we were on the first floor. Could hear room next door playing music, thin walls. Kitchen noises as they were right below us, meant we didnt have the balcony doors open around meal times. Too much disposable plastics including plastic cups that were wrapped individually in plastic. I would expect a hotel of this calibre to provide glassware and green initiatives. We couldn't adjust the aircon and it was on 24/7 on a cold setting. We heard from other guests that theirs didn't work, so probably luck of the draw.