I found all the staff to be very helpful and friendly. The room was clean. The breakfast was hardy and some healthy choices. The pool was a great welcome after a day of walking around to refresh

I wish the shuttle was all day - oppose to starting at 6pm. I can see why having someone available all day would be wasteful but it was a bit of a walk in the morning heat.

The receptionist allowed us to make an early check-in without any additional payments. Also, she gave us better room for free, with a view on the beach. The room was clean and the breakfast was delicious with a big assortment. The staff was very friendly.

Lovely, clean small hotel. Nice leisure area on the roof. Wonderful management and staff - always in attendance and obliging. Great breakfast. Quiet room.

I don't think the restaurant was open in the evenings when we were there.

Great location. Nice pool. Nice breakfast. Clean room.

Very rude guy on the front desk and breakfast service. Everything else perfect

Friendly staff, very helpful. Clean rooms and clean towels daily.

No facilities for snacks or food during the day and evening.

Very comfortable, clean and had everything we needed on our staying. They treated us very well.

Location was great. The maids kept the rooms very clean.

We booked two rooms. One Bedroom on ground floor overlooked next doors car park and bin area. The second bedrooms tiny window looked directly onto a fence about 1m away. Breakfast was in the basement, no alfresco dining . Roof terrace cushions were dirty, seating needs to be renewed. Ground floor rooms were very noisy in the mornings, with all the comings and goings. Very small pool/sun terrace area and only a few sun beds.

shuttle service into the centre of sorrento is very helpful and a nice surprise. pool area is lovely.

shower is poor, very low pressure. beds uncomfortable and air con was just about bearable. nearly asked to move rooms but we got the room just about cool after a couple of yours. very noisey, maids were banging in rooms in the hallway from 7am and you can hear everything. also very noisey after hours, we were on the ground floor just down from reception and they obviously didnt care about all other rooms on that floor being loud after midnight. breakfast was so poor. worst we’ve ever had in a hotel. we skipped it 2/4 days as it wasn’t even worth going for.

A friendly welcome when we arrived.

Strongly recommend do not get a room on ground floor. We left a day early. There was a water leak in other room, out of the hotel control but it was how they handled it. They didn’t worn us about a very loud machine to drain up till 11.30 at night or didn’t offer another room. Cleaning ladies every morning were very loud. We had ants and it took 3 times for toilet to flush. Dogs allowed at breakfast. Bottom line, this hotel needs a face lift.

Staff where super helpful and provided everything we asked for

Bed sheets never cleaned while there despite room being cleaned and new towels provided