Absolutely loved our stay. Everything from beginning to the end was perfect. The reception was very welcoming and understanding towards our requests and questions. We also want to say a special thank you to Caterina who took care of my girlfriend every breakfast. My girlfriend has some food allergies and Catarina made sure to give her alternatives and always be attentive. We are very grateful for her. My girlfriend also celebrated her birthday there and the whole staff was just awesome helping me to prepare my surprise and helping with the cake. We used the spa and massage service and this was also 5/5. We previously had massages in luxury hotels in Sorrento but this spa was better than everything we tried before. We also want to say a special thank you to the housekeeper on the 4th floor. Unfortunately we didn’t get her name but she was absolutely amazing and kind. Rooms were spotless everyday. We would definitely recommend this place and hopefully come back soon. Thank you.

nothing

This was my favourite hotel on our 2 week 6 city trip to Italy. We were travelling with our 4 kids (3 teens and an 8 year old). The hotel staff were so wonderful and helpful, providing us with dining recommendations, beach suggestions and more. The fact that it is a family owned and run establishment makes it even better. The location is incredible and having a little balcony to relax on right on the main strip was perfect. The pool was fantastic with bar and food service available and tons of lounging chairs and a stunning view. The food was great at the hotel. Honestly it was perfect.

Nothing, we loved it!

Hotel was in a great position just a ten minute walk to the main area and a couple of great bars and restaurants within a 4/5min walk. Staff brilliant, room nice, breakfast was good with the normal selection eggs various ways, bacon, beans, cold meats, bread and pastries ect and they couldn't have been ant more helpful to my partner who has a gluten intolerance especially Katerina the restaurant manager.

if I had one criticism I think the sunbathing terrace near the pool could do with tidying up, it looks out over the bay of Naples which is a great view but its looking a bit tired.

Very friendly and helpful staff from the cleaning , catering and reception teams. The breakfast choice was comprehensive and the service was personal down to remembering our coffee preferences. Our rooms were on the refurbished 4th floor which were very clean and comfortable. The hotel is conveniently located a short walk from the station, port and busy shopping/restaurant areas.

The gym is large and well equipped but could be open more often

The hotel is a bit of a walk to the city center, but it's worth it for the value you get. The rooms were clean, and the breakfast was great, attentive with a good selection to start the day. Every morning, they made sure to accommodate one of our group member's allergies. What made our stay special was the friendly staff. From our first day meeting Lucia, the staff at breakfast and throughout the hotel – always smiling and acknowledging guests, which created a warm and welcoming atmosphere.

Staff were great and very helpful, especially Katrina at breakfast. Room maids and reception staff were also lovely and very helpful. Aircon in rooms was also very efficient

Our rooms on 2nd and 3rd floors were a bit dated compared to our friends rooms on the 4 th floor. Also a lot of traffic noise if the room is at the front of hotel but ok when using ear plugs provided.

Nice hotel and room equipment. Very pleasant and professional staff. The large pool and gym are excellent. Great for families with children. Breakfast is rich and tasty. The hotel is a bit further outside the city center on a main road full of cars. Very narrow sidewalks for one person in some places are unfortunately challenging for families with small children. The distance from the center can be an advantage for some, away from tourist crowds. The center is packed with tourists to bursting every evening.​​​​​​​​​​​​​​​​

Breakfast was excellent and the staff were very attentive. There was plenty of selected food to eat. The room was good and a fair size. The pool was good, large, deep and there were plenty of loungers. You got a free towel. The gym was well stocked and the staff member was very helpful. There was a nice balcony overlooking the busy road. All the staff were very helpful and attended to all your needs.

The room was at the front of the building and there was a busy road especially at 5am onwards if you were a light sleeper. There was not a big enough shower curtain, and the spray flooded the floor. The pool was shaded most of the day which made the water cold and also the neighbour dog was let out and constantly barked for a long time and was extremely annoying. The footpaths on the main road were very narrow and you had to be careful re traffic coming in both directions.

It’s a very clean and cozy boutique hotel with very friendly staff. The room we took had an amazing view of the sea and its size was great. We had to take the lift to the 4th floor and then walk up the stairs to the 5th because it was in an adjacent building. Breakfast was full of choices and the staff even offered us a small selection of pasties and coffee the day of our checkout because we were leaving the hotel at 6:30 am which was before breakfast time. The location was very close and walking distance to central area.

Parking of lack

Good location, just a 10 minute walk to the centre with coffee shops, convenience stores, bars and bistros along the way. The room was perfectly comfortable with great beds and pillows, large shower and all the necessary toiletries supplied. Every one of the staff were more than helpful and genuinely pleasant and pleased to help. A little special mention to the lovely lady who looked after our room each morning. The spa is small but beautiful and I had the most amazing massage, a little piece of quiet relaxation in busy Sorrento. Breakfast was well laid out, plenty of choice for my tastes and well stocked. The fact that this central boutique hotel has a pool and sun lounger area was a big plus as we could cool down with a dip after a day of excursions.

I understood that the hotel didn't have a restaurant but I think it would be a welcome addition and especially for those evenings where you just want to relax at the hotel. I would also appreciate more relaxed seating in the lobby which would have enticed me again to spend more time at the hotel some evenings. But overall, I have no major negatives about this hotel. I understood that my room would most likely face the main road through Sorrento and that this has been commented on by other reviews, but although there is almost constant traffic, it didn't ever affect my sleep in any way.