Superb room with amazing view of the sea. Helpful and attentive staff and a fantastic breakfast served on the terrace. The location is perfect as you are right in the middle of the main street within a few steps of dozens of restaurants, bars and bistros. The atmosphere in the hotel and around the pool is serene and elegant and the decor is fresh and modern. Overall a wonderful experience.

Cocktails are very expensive!

The location is incredibly convenient to explore Taormina and the views are spectactular. We really enjoyed the pool area and our room (number 27) was really big and spacious. We know this isn't the case for some other city facing rooms.

Being in the centre of Taormina meant the street noise was excessive in the evenings for those rooms facing the town. We also found the prices in the hotel to be extortionate, like others have said. My pregnant wife was served a lemon and orange drink by the pool (no menu available) and was charged €25 - the same price as others who were drinking cocktails. Lunch menu was also expensive. It was a shame as it meant that we (and lots of other residents we spoke to) spent our time having meals and drinks outside of the hotel.

The location was right in the center of the town which made the hotel downsides worth it. The view that the hotel overlooked was also amazing. The staff was also very nice when we would drop off our shopping bags and have them delivered to our rooms while we continued our walk in the town. There is also a shuttle service for the beach that the hotel has an agreement with that made going to the beach easy and not stressful.

The hotel breakfast was a true letdown. There was never enough food and they would not put out more. There were also only two staff helping during the breakfast and it would be for the service of 15 people which made them struggle a bit. One of the rooms that were given was also lacking. The shower was outside the bathroom and the room did not have lights, when we asked to switch the room the lady became bitter and kept questioning the request and when we replied they did provide us with a new room but the lady stayed bitter towards us for the request.

Location and view were excellent.

Our bedroom was on the lower floor of our room. We had to go upstairs to use the bathroom or exit the room.

EVERYTHING! We loved overlooking the ocean for apperitivo and wonderful breakfasts, central location in Taormina but quiet. Even more was the exceptional staff!!! Maria is incredible and provided educational and free tours, including wine tasting, history, art and expedited entry into the Greek Amphitheater! Danillo from day 1 went out of his way to provide multiple services, Ambra got us into an amazing restaurant despite it being fully booked, Erica was terrific in providing me with my special request cappuccino! Lucia stayed after her shift to make sure we were taken care of! We will be back to this gorgeous Hotel!

I recently had the pleasure of staying at your hotel and I must say it was an exceptional experience. The staff was incredibly professional and kind, promptly responding to my requests and even upgrading my room for free due to availability. Their attentiveness to the hotel's upkeep was evident and much appreciated. The location is perfect, offering outstanding views that truly enhance the stay. Additionally, the breakfast was amazing, with an impressive freshness that made each morning delightful. Thank you for making my stay memorable. I look forward to visiting again!

Nothing!

Metropole hotel has an excellent location with exceptional view and service.

Location, location, location. Walk out the front door on to the main street. Views from public rooms and bedrooms are fabulous. Breakfast, much as expected for a hotel of this category. Dinner was very good, but very pricey.

Corridor carpets not clean. Some of the building not up to 5 star standards, wood trim. doors into restaurant not fitting property. If you charge 10 euros for a coffee then these sort of things should be sorted pronto.

Location! Location! Location! Views from bar and breakfast room were unbelievable Loved the Ortigia toiletries. Robes were very soft. There were face cloths!

For this caliber of hotel i should not have to move the bedside table or get on my knees to plug in my phone by the bed. There was a power strip that none of my adapters would stay plugged in to charge. I tried the plug in the bathroom but that is dangerous right next to the sink.

The location was ideal. Walk out of the hotel and straight into the main street of Taormina. We loved their staff very friendly as well as the pool which was very scenic. Breakfast was impeccable. Also we tried the food and we really was pleasantly surprised - excellent food. Bed was comfortable A Wonderful Terrace too.....

The rooms did not have as much amenities as a Boutique Hotel should. Should have provided water in the room daily. The safety deposit box should not be loose (should be bolted to the wall). The Fridge in the clothing cupboard generated a lot of heat and was below the Safety (could cause damage to clothes or sensitive material)