The staff were absolutely incredible, so friendly and helpful! Breakfast was simple but done well, everything was fresh and clearly labelled. Room was a lovely size, beds exceptionally comfortable and bathrooms very clean.

I wasnt very comfortable with leaving the key behind the desk where they are clearly visible to anyone who walks into reception, so you could in theory say any room number and get the key... they do say reception is always managed but twice we had to wait and ring a bell to give/get the key. Perhaps the hotel could cover the key box so it's not so obvious which room keys are hanging up? 🤔

It is a well refurbished palazzo on a quiet side canal, within easy walking distance of some major sights (Frari, Accademia, Peggy Guggenheim collection) and 4 vaporetto stops (Ca Rezzonico, Accademia, San Basilio and Zattere) Our room was lovely with a view of the internal courtyard, and it was quiet. Breakfast offered a good, fresh selection.

We were troubled by mosquito bites at night, and it was only on our third night when I asked reception if that had any spray to deter them, that they provided an excellent plug-in device which put an end to the problem. It would have been sensible to have this in the room to start with.

Lovely location by the canal in a quiet part of Venice but still walkable to the main sights. Modern bathroom. Cosy bed. Nice garden area out the back which was shaded and lovely to sit in. Breakfast very good with choice of pancakes, eggs, bacon, granola, yoghurt, toast, cheese and meats, fruit etc. 24 hour desk. We were able to check into our rooms slightly early. Air con kept the room at a comfortable temperature although it did need leaving on all the time as it wasn't overly powerful. I would say the value for money was quite good compared to other hotels in Venice.

Most of the staff we dealt with were friendly and helpful but one lady was a bit serious, would have been nice to have been greeted with a smile after our long trip. Rooms were overall very clean but some deep cleaning needed e.g black mould in the shower hose. More focus on recycling and sustainability e.g. you should have a choice of whether you want your towels changing or not, recycling bins provided in hotel.

I booked this hotel last minute because my original booking canceled on me for no reason and without warning. It can be difficult to get a good hotel for a decent price in Venice that is close to the main plaza. This hotel not only came in handy, but also exceeded.mh expectations. It was beautiful and comfortable. Only 17 minutes from San Marcos piazza and had some wonderful restaurants and cafes nearby. The staff was friendly. The rooms were quiet and the view was nice. We chose not to have breakfast included and found that, with so many wonderful cafes to try nearby, this was the better option for us.

Location, styling, calm and peaceful away from crowds yet in the heart of Venice.

Although they had a porter service, we didn’t factor the very steep steps up to our room. And as I have a back issue I struggled. This shouldn’t put you off though as I guess had we known and asked for a lower ground floor room they probably would have obliged.

A charming hotel with highly attentive staff. We had a few questions about water taxis and directions and the front desk is always staffed and responsive. On a quiet canal but near to everything. The room was well-appointed. Good quality linens. Nice bathroom. A nice coffee/tea set in the room. Minibar available. We did purchase the breakfast and it was an extensive array of good fresh food. Treat yourself!

The position of the hotel, right jn the heart of Venice and the potential the building has it to be an amazing accomodation. Nice and helpful personnel.

There are a lot of items that should be improved, to align the quality and the price paid. It looked like no guests were expected, some rolled carpets on a hallway shelf, some boxes on top of the cabinet, vaccum cleaner next to the room door. In addition to this, the sink tap was not working properly, closing by itself unless was kept on a max position, which made it impossible to use it without splashing water all over the bathroom. The one in the shower cabin made the hair wash a real torture, as it had such a low pressure, you needed at least one hour to wash a mid lenght hair. For a 330 eur per night the expectations were quite high, at least for the reasonable items, such as an increased overall quality in used products and serrvices.

Location, great staff, sparkling new bathroom, nespresso in room, easy recharging with usb ports, comfy bed, lovely communal room upstairs.mini bar clearly marked out free water bottles with tea and coffee, there were even slippers! Also beautiful murano glass light fittings everywhere

Downstairs communal room was a little drab and uninviting but i was there quiet off season so very different when hotel busy i imagine. Iwas travelling alone with double room. I believe it was suitable for one not two, bed against wall. Room needed some pictures , no room for bedside tables.

I stayed for five nights and I loved everything about this hotel. I highly recommend it. It combines medieval beauty with AC (which was much appreciated in Venice in July). Wife worked perfectly. The location was great — I came to love the neighborhood of Dorsoduro and it's an easy walk from there to San Marco and other places. Alilaguna goes directly from the airport to Ca' Rezzonico, which is right around the corner. When I come back to Venice, I will stay here again.

I booked a room at Hotel Pausania via booking.com from Venice Marco Polo, panicking because my flight had been cancelled and there were no available flights that same night, nor for the following day. The journey back was horrid - lugging suitcases up and down canal bridge stairs in the dark and the rain. When I arrived at Hotel Pausania, soaked, I couldn't have felt more reassured. The evening reception staff member sympathised with the double whammy of weather and the cancelled flight and, when I asked for a drink to take the edge off, he went out of his way to get one. It was also very reasonably priced The hotel is an historical building, and details have been masterfully retained, while incorporating modern amenities, such as a lift and air con. My room, with its gold brocade and dark wood, worked perfectly with the ceiling artworks and huge windows. Additionally, everything, including the bathroom, was sparklingly clean. The following morning, the reception staff member was so patient with my determination to communicate in Italian and assured me that my bags could be stored securely. While out, I discovered that there was a transport strike, which would disrupt my passage to the airport. Returning to the hotel, I was given the information that I needed. Instead of paying an exorbitant (€80) taxi fare, I paid €15 and travelled by boat to Marco Polo in plenty of time. This brings me to the hotel’s position. Hauling luggage up and down canal bridge stairs is no fun. Hotel Pausania is located a 5 minute FLAT walk from Ca’Rezzonico, where you can get the Alilaguna to the airport. I wouldn't have known this without hotel staff knowledge and help. The canal-side location is also right by the Leonardo da Vinci museum and a short walk from Galleria dell’Academia, as well as from San Margarita, which has loads of well-priced bars and restaurants It started as an emergency stay but will be my first port of call when I’m next in Venice. Thank you.

I couldn't work out how to use the in-room coffee machine, so some instructions would have been good.