It was beautiful and clean and the staff was super courteous and helpful! It was quiet but close to everything. We had a garden and canal view! The beds were comfy! The garden with the fountain was beautiful especially at night! The breakfast that was included was had everything! I have never seen a breakfast like this in all my travels. Fresh whole artichokes! Cheese, meat, fruit, pastries, eggs, bacon and all the Cappuccino, espresso americano coffee and fruit juices and a lot more!

What a splendid hotel in a quiet location with a courtyard and lovely garden - an unusual find for a Venetian hotel. The location was perfect for us with easy walks to main sights e.g Accademia Bridge, St Mark's Square etc. and easy walking distance to 2 Alilaguna boat stops. Every single one of the staff I encountered was friendly and welcoming. The reception (Adriano and another whose name I didn't catch,sorry) staff were particularly helpful with directions and alternative transport options as there was a strike on the day we were due to leave. My room was smallish but perfectly formed, very clean and very comfortable with plenty of hot water in the shower. The breakfast was excellent with a superb choice for all tastes and constantly topped up. Complementary sweets, pieces of fruit and water were always available in the bar. I thought it was a lovely hotel , value for money and if I should return to Venice, it would be my first choice to book. Thanks to all staff who made my stay so good.

There was nothing that I didn't like . There was a minibar in the room but it would have been nice if the bar had been open a little later than 20.30 to sit and have nightcap on return from an evening out. However, the hotel was close to several bars restaurants so not an issue for us.

Great location, distinguished old building with garden front and rear, which is very unusual in Venice. Convenient for the vaporetto (waterbus) i.e. 4-5 mins gentle walk from Accademia. Terrific bedroom but they do vary in size. Ours was charming and large, albeit there were steps within the room. Not a problem for us (yet). There is no lift. Staff were all very lovely. Good breakfast but on occasions some items may have been around the day before. Excellent Wi-Fi which is an essential for us, as we often work for a couple of hors online. We have visited Venice very, very many times over the last 5+decades. I am certain we will stay again

See above

Breakfast at the hotel was superb - the hearty hotel buffet offered large plates of cheese, cured meats and fish (the baccala, a Venetian dish, was so creamy), breads and spreads, and some breakfast sausages and eggs, too. Every day, we asked for espresso and/or cappuccino, which the servers offered us. Staff at the hotel were very efficient and helpful. We arrived at the hotel by water taxi and were glad to find that the hotel had its own dock. Check-in staff came out to greet us and help us with our bags. Check-in (and check-out) were quick, staff offered to bring our suitcases up the stairs to our room. We broke up our stay in two dates (we spent the weekend out of town) and were assigned two different rooms for each stay (first room was on the first floor and the second one on the third floor). Both rooms were homey, larger than I expected, very clean, and had large windows with views of the Grand Canal. The location of the hotel was quiet (away from the busy touristy areas) and convenient - just a short walk to the ACTV stops of Ca' Rezzonico or Accademia; it's about a 10-minute walk to San Marco. All in all, we had a wonderful stay. Should we visit Venice again, we would definitely stay here.

None; loved this hotel

My second visit to this lovely hotel situated in a quiet location near the Accademia Bridge (just a 5-10 minute walk from the Zattere vaporetto stop if getting the Alilaguna boat from the airport) The hotel is beautifully decorated and always super clean with friendly, helpful staff and a great breakfast to start your day . My room was plenty big enough with a comfortable bed and a really good, hot shower. I also appreciated the tea and coffee making facilities (a rarity in many hotels in Italy). I will definitely return to this hotel - it's a bit of a hidden gem (especially if you don't want to stay in the busy San Marco area)

Nothing really

Welcoming and well presented. Help with bags if needed as a heritage property to no lift. Warm and cosy when Venice was cold at this time. All staff well trained and friendly Breakfast was excellent as well Top quality produce with a huge variety Wonderful lounges too. In the foyer a log burning stove looked after by the staff. Alas during my visited hogged by a job lot of Australians! Lovely gardens to the front and rear. Views along the Grand Canal. Easy access from Accademia vaporetto stop. A few mins walk from the Peggy Guggenheim gallery. Charming and well kept. Fine price too. My room was not large. But how much time would you spend in a room in Venice? Big enough for any I would say. Thanks for a relaxing few days

The coffee at breakfast. Could be better.

This hotel is a pleasant historic villa in a very convenient location for the Dorsoduro sestiere (many good restaurants and bars) and also within walking distance of the popular sites. The Accademia vaporetto stop is just a couple of minutes away. The hotel service is excellent, with all the staff being friendly, helpful and welcoming. My room was just a single, so it was not particularly spacious, but that was to be expected. The room was clean and comfortable. The breakfast selection was extensive, well-presented and good quality.

No problems.

The location is perfect, away from touristy area but accessible to all locations. Good restaurants nearby. The hotel is quirky and interesting and not too grand or too modern like Hilton hotels. The staff are now all very courteous, friendly and helpful. Breakfast is varied and tasty. Room is comfortable with plenty of storage.

The room, and particularly the bathroom and shower, was quite cramped . The hot water in the bathroom was sometimes not hot enough.

Everything just suited us - the room was spacious and furnished to our taste, the location was amazing (close to the centre of Venice, but just tucked away from the crowds), the gardens were wonderful (the one at the front was a delightful place to have breakfast and the one at the back was a beautiful quiet place to relax in), the staff were friendly and helpful and the buffet breakfast was a treat.

What a beautiful hotel! I was stunned. It was thrilling to pull up to the private dock when we arrived and walk through the lovely garden to reach the front desk. I also can't say enough good things about the staff. My husband and I were there for our 20th wedding anniversary, and the staff helped me make a dinner reservation at a really romantic restaurant. They were also super patient helping us with directions to sites of interest. I also really loved the location, as it was outside of the busiest tourist areas, but still had plenty around it, and very close to a water bus stop. We only took advantage of the breakfasts twice during our stay, but there was a good variety.

As a high maintenance girl, I was disappointed to find that I couldn't use my own hair styling tools due to fear of blowing a fuse. It was understandable, though.