The staff, Lia and David, were wonderfully accommodating. The facility was beautifully decorated, including the junior suite. The period furnishings were a lovely touch. The breakfast was very satisfying and, again, the staff was very attentive. The San Samuele vaporetto stop is 40 meters away...extremely convenient for a waterbus ride to San Marco's. Walking around Venice is such a delight, even with the summer crowds. The neighborhood is less congested and great for a late night romantic stroll among the small bridges and canals of the San Samuele neighborhood and beyond.

Honestly, I can't think of a thing. I am pretty fussy considering I owned a "real" bed and breakfast in North Carolina (not an air B&B) and so I have somewhat high standards. Ca' Pagan gets it right...unquestionably.

We arrived earlier than the checkin hour ( around 11:30-12) and the person at the reception checked us in anyway which was great because we were traveling with a lot of luggage and a 2 year old baby. The lady taking care of the place was super helpful and very nice! She received us while the final touches were made to the room and served us some water and an orange for our son! she also gave us very good information on things to do in Venice and where to go. The room was very big and very very clean! and was exactly like the photos! The room was modern and everything looked absolutely brand new! The bed was comfortable! the walk in shower was amazing! We stayed in the Deluxe room which is at another location(very very near) which turned out to be great because it was in a very quiet area and also super close to main point of interest. the breakfast was served in the room and it was amazing and was more than sufficient for us!!

We arrived early and received a warm welcome, although we could not go into our room, they held our luggage and made sure we didn't need anything. Great first meeting. Everyone working there was extremely friendly and helpful, David helped with a restaurant to eat and it disappoint. The interior was beautiful, our bedroom was clean and extremely comfy. Continental choice was lovely, very fresh and tasty, also nice to have a choice of coffee. Plus we have never tasted croissants like we had there.

No draws in room just a wardrobe

I had a wonderful experience at this hotel. The staff were exceptionally friendly, welcoming, and always ready to help with a smile — they truly made the stay feel special, Lia and David cannot thank you enough!!!The cleanliness of the entire property, from the lobby to the rooms, was outstanding. Everything was spotless and well-maintained, which made me feel very comfortable and relaxed. I highly recommend this hotel and would definitely stay here again!

The room is beautifully decorated. A travel in time to Venice in the 19th century. The hotel location is so convenient, couple of steps from the center yet slightly away from the packed crowd. (1min walk from San Angelo station). The staff, and especially Lia, are so welcoming and heartwarming. She made our stay feels like home. We visited on Easter and the hotel surprised us with rose petals and Easter rabbit Lindt chocolate on bed. We totally recommend this hotel and we know we'd visit again.

The location was superb with easy access to the center of Venice. The hotel was exactly as advertised, old school splendor which felt fitting when staying in Venice. Breakfast was adequate, there could have been a bit of a wider selection but it was sufficient, but that's why I gave a slightly lower score for facilities. The standout for us was the friendly and welcoming atmosphere created by the staff they were excellent and it really doesn't make a difference to feel welcomed. I would highly recommend this hotel and stay there again next time I am in Venice.

Breakfast as per my previous comments but it was fine.

The location was great within distance to everything we needed and a short walk from the most famous sights. The room was beautifully decorated. David at reception was wonderful and helped us with everything we needed.

The only thing I can mention was the bed was hard, but since I am petite I need quite a soft bed. This is a personal issue though and I don't hold it against the hotel since they can't possibly have a mattress that caters to everyone.

Very convenient city centre location. Good size room beautifully decorated. Nice bathroom with plenty of hot water for shower. Lovely breakfast with fresh fruit and pastries. Freshly cut watermelon was a welcome surprise from Lia, our friendly, attentive host. David also gave suggestions for restaurants and made us a reservation at Ristorante San Marco which was great. We were leaving before breakfast but Lia again left a tray of breakfast things on our bed so we could make our own.

No tea / coffee making facilities in room!

This little gem is so nice and oldie world. The decor was really nice. The rooms where very grand. It was very easy to find and a 2 minute walk from the water taxi at San samuele. The staff was really nice and pleasant. The breakfast in the morning was really nice. Leah was very attentive to everyone. Nothing was too much trouble for her. I took the wrong travel plug for my phone. Leah helped me out with one until I could get my own. She asked if we needed any information on Venice. She was really helpful. I would definitely stay here again !

Beautifully decorated! But the best was how personal and accommodating the staff were. Lia made our stay feel like home in so many ways! She found out it was our honeymoon and went above and beyond to make it special. Breakfast was great and location was off the beaten path a bit so it was quiet. We loved our stay!

Fine for us, but there aren’t elevators so be prepared to only use stairs.