The location was perfect in the middle of the old town. Lots of restaurants nearby. The breakfast was delicious as well. The staff was friendly and room was in good condition.

The bathroom was separated from the single room. Luckily it was a private bathroom, so I could leave my toothbrush etc. there. The problem was that they gave me only single room key. I had to take it with me every time when going to the bathroom, and remove it from the electric switching system in the room meaning the air conditioning switched off, and I had to set the temperature again after returning my room. Another inconvenience is walking through a bright corridor when going to the bathroom during night hours. Needs clothing and wakes me up. The room was very small. Nevertheless, these info was available at booking.com when booking the room, so I do not need to complain. Just inform others.

The location was excellent, the room extremely quiet and comfortable, and the breakfast buffet (though at an extra cost) was delicious, with many great options including eggs made on order. Staff was superb, friendly and helpful!

The location was great!

The room was very warm and we could not control the temperature! If you opened the window, tons of mosquitoes came in, spent most of the night killing mosquitoes!

We were made to feel so welcome by the wonderful staff at Hotel Santo Stefano. Marco kindly stayed past his normal clock off time to check us in after a very late evening flight. The room was small but as you would expect for Venice. It had everything we needed including a lift for heavy luggage. The only small thing - which could not be helped as air con cannot be supplied by italian law until May - was the room was quite warm for us in the evenings. Can't have it all! The weather was beautiful for the length of our stay. We would definitely recommend Hotel Santo Stefano.

The staff was excellent and very helpful. The location is absolutely perfect—just a short walk to key attractions, yet tucked away enough to feel peaceful and relaxing. The hotel itself has a charming ambiance, combining Venetian elegance with modern comfort.

Our room was clean, spacious, and well-appointed, with a nice view on the Campo. However, it’s worth mentioning that it is Venice—so the plumbing can occasionally remind you of the city’s quirks. Nothing that ruined our stay, but something to be aware of. We highly recommend Hotel San Stefano and would gladly return for another visit!

Staff were so so nice. Really looked after me. Very very friendly and welcoming. Made me feel so so comfortable. They were like freinds to me.

My shower wasn't always hot. Water was lukewarm.

The location of this hotel is AWESOME! Located in the San Marco neighborhood, in a quiet little plaza less than a 10 minute walk from San Marco Square. It was nice to feel in the center of everything but still in a quiet part of the neighborhood. Walking distance to the Rialto Bridge and San Polo, and not too far from some quieter spots in Dorsoduro and Cannaregio. Great location. My partner and I had a junior suite on the top floor – it was a quirky, very venetian style room. It was one of the bigger hotel rooms we had throughout our 2 weeks in Italy, comfortable and clean with a nice view of the square below. There's a nice cafe and a Spritz bar right outside in the Plaza Campo Santo Stefano. We walked almost everywhere, and it's a short walk to a couple different waterbus stops. The stairs and elevator are both a tight squeeze, but we made it work even with two checked bags and carry-ons. We had zero complaints about Hotel Santo Stefano!

The hotel is situated on a plaza that is great for people-watching. It is not far from the vaporetto and from San Marco and its surrounding shopping areas. A very nice breakfast was available, and the staff went out of their way to be helpful. Also, somewhat unusual for Venice, there is small elevator, important for those of us with mobility issues.

This is not a “dislike,” but potential patrons should be aware that this is a “boutique “ hotel. In other words, the rooms are small. At least, our room was. It was also comfortable and attractively decorated, filled with old-world charm.

The staff was wonderful. Especially the women who worked the concierge desk. She had such a beautiful and vibrant energy. I loved her passion for Venice and life. She was a delight. As were all the staff members. The room was clean and comfy, felt like living in an antique from a different time. Beautiful view of the Plaza below from my 5th floor room.

The A/C unit didn't work well or disabled itself in the night and wouldn't allow me to switch to the cold setting. And the buttons for the Heating/Airco were damaged or missing the caps.

Location was perfect for the stay, and the surrounding is calm. The staff were helpful, and they ensure to reply to any demand you ask so you have a wonderful stay. The room was big enough for a short stay. The cleaning was done perfectly. The breakfast is simple.

Your stay depends on which room you were giving for the same type of room. At first we had a room that is relatively small, the bathroom with no bidet, and the disposition of the amenities were not comfortable in the bathroom, and moldy. We changed the room during our stay, and we were surprised by the difference of the comfiness. The cleaning parfum of the room was too strong, it was a bit suffocating. And it stays on your clothes bizzarly. The breakfast area is small.