The location convenient. Within walking distance from the train station and many of the town’s sites. The room was nice

Although my reservation said until 11am, I felt somewhat rushed out of my room by the cleaning staff on my final day. It was maybe 10-10:30 am and they were already lingering outside my room/looking in the window etc.. I made me uncomfortable.

This is a budget motel and you can't expect a Ritz-Carlton experience. But it was in walking distance of Northampton center where there are a lot of nice restaurants, the room was good sized, neat, and quiet, and the breakfast was enough to knock the crust out of your eyes in the morning. That's what I was looking for.

The building with the workout room is pretty damp due to the pool.

It was quiet. I decided to stay an extra day, and it was not problem.

Parking spaces were a little narrow for a large pick up truck.

The staff was absolutely fabulous! Front desk, housekeeping and the breakfast staff were fantastic. They all went above and beyond to accomodate our needs.

staff was super friendly and the room was *mostly* clean. Great location and free breakfast.

there were left-over items in the refrigerator from a previous stay.

The room was great. Bed comfortable. Great to have a refrigerator and microwave in the room. My room was clean and comfortable.

I like taking baths. I wasn't comfortable doing that in the tub. the grout was dirty and I wasn't confident the tub was sanitized and clean. The breakfast was weak and not tasty.

Loation

Noise in room 209 location . From9pm till morning there was a constant humming noise and at times got louder like a generator starting up. It had nothing to do with the HVAC in the room

Love the employees. Helpful, thorough, friendly.

Door was difficult to close, air/heater super noisy. Mattress way too soft, sunk in in spots.

Room and location

The aircon did not work and the wall device had to be replaced. A thermostat was alsonstalled. A leak in the bathroom was fixed

Well stocked room. Wrapped towels. Comfortable beds with good pillows. Fridge in room. Decent breakfast buffet.

Older property. Was there an elevator? I have mobility & balance issues. Most rooms open to the outdoors. Not everyone is comfortable with that. Likely, we've watched too much cinema.