The breakfast was one of the best in that class

Nothing specific

Clean and comfortable, with a great selection at breakfast. The free morning snacks at reception during our stay was a nice touch. Staff were all super helpful and friendly

Only that the air conditioning in the room was a little flat, but not to the point of being uncomfortable. It worked okay, but probably just needs servicing to improve it

Fantastic bar staff. Super friendly and helpful. Will be staying here again if I make a return journey to Germany. Well worth the stay

Fantastic stay! We got a wheelchair accessible room, as we asked for by email. Perfectly fine room with a large bathroom. Wide-enough doorway, roll-in shower, grab bars in the bathroom, lower bed, ample turning space for wheelchair. Friendly staff, willing to help with a smile. Very fast check in and check out. At the arrival we were very impressed by the responsiveness of the receptionist Carmilla🤩 She was very polite and helpful. We could park our minibus with a lift on the reserved busparking, it is very important to have a good parking place for the wheelchair user. We love hotel Leonardo very much: good price, easy to find, quiet location, clean room, great breakfast. We highly recommend this hotel and definitely will come back.

Nothing, Everything was fine.

Very clean, comfortable, high quality of everything! Very helpful stuff. Station 10 min walk, one line only to city centre.

None

Great staff and great food.

Liked it all

Great hotel at good value. Clean, efficient and quite calm, pretty and classy. The beds were very comfortable indeed and the pillows too. Bathroom was of a good size and with a good shower. The restaurant was fine and we liked our dishes. Several good vegetarian and vegan dishes, also at the breakfast buffet. We were pleasantly surprised as we chose this hotel at short notice as a quick stop-over. Great parking options too. A great choice in Hamburg!

We could not get the casting option in the room to work, but we also did not try very hard and we did not ask for help either, but it is fantastic that they have the casting option - it should be as mandatory as complimentary body wash.

The location

Staff

The hotel was a pleasant surprise. We really enjoyed our stay. The bathroom was big and clean.

The rooms were okay but it was really hard manoeuvring through the room as there was way too little space to walk through it. Other than that.. the pillows are really small and deflated after a while. Mattresses are very soft so if you’re more into a hard foundation, brace yourself. But it definitely wasn’t a bad stay. We really enjoyed ourselves there. This is simply about personal preferences. Taking those out, our stay was close to perfect.

Very clean and nice.

The sauna wasn’t turned on in the morning, after I used the gym.