Room was spacious and comfortable. I particularly like that the bathroom as both a walk in shower and a separate bath tub, nothing better than a soak in the tub after a long day!

Buffet breakfast, which gives lots of choices, but it’s never as hot as freshly cooked. I wish there was a better way of being able to keep things hotter.

Very spacious luxury rooms. The breakfast was excellent with various delicious selections. The concierge team were very friendly and helped in organising our transport.

The hotel is very comfortable and relaxed feeling, many dining options and the room spacious and comfortable. I would recommend Gingerlilly Bar for a relaxed aperitif

The cleaning staff, the unsung heroes, did an amazing job. Even wrapping the phone wires was very thoughtful. The room was spotless. The feng shui is amazing in this property, you can feel the positive energy. There was no mustiness that hotel rooms often have. The property and our room were very pleasant. There was an issue with our shower curtain, which was immediately seen to. Kitchen staff at breakfast Parvitra (bakery) and Sew Kien (sorry if misspelt - serving team) were excellent, as were others.

I would have liked a check out beyond 2pm but I guess that is hotel policy. It would have been nice to see some halal options, even if minimally.

I really appreciate the friendly, efficient staff that was ever so helpful at any request, in fact they had gone out of their way to ensure that one gets what was reqested/required. Enjoy the variety of restaurants in the hotel, makes dining in, a pleasure. Enjoyed the exceptional service of the reception staff (in particular Kate) as well as the staff at the concierge - brilliant job by all. Appreciated the bedroom service staff for always ensuring that we returned to a very clean room. Lastly, location in Singapore cannot be better than this, place to stay!

Not really much, honestly.

Everything was perfect in the room. Hotel is well located at the shopping street Orchard. Bus Stop in front of hotel to Marina Bay, etc. Subway in walking distance. Bed was very comfortable.

This concerns not the room but the coffee place on the lobby floor: The Air Conditioning is way too cold. I couldn't stay for more than 10min sitting in the Café, even though I wanted to work there, because I was freezing from the Air Conditioning. However, unfortunately, the seem to cool too much almost everywhere in Singapore... Outside it's hot, inside you feel like in winter. Maybe cooling up to 24 degree celsius would be enough instead of 18?

We stayed at the Hilton Singapore Orchard for 5 days this past April and it was amazing! The hotel is located in the heart of Orchard Road with all the designer stores in the vicinity. Every brand from Saint Laurent, Prada to Hugo Boss is there. We paid for the breakfast and it was worth it! They had over 20+ options which included a variety of food options. The housekeeping staff did a great job on keeping the clean and stocked with water and towels. The concierge always helped us he’s a taxi for sightseeing. My husband and I had a great experience while staying there.

Hilton Singapore Orchard had a lot of great breakfast buffet items. However I wish they had some halal food options as well. This would have made it perfect.

Exceptional customer service. Very attentive staff all around. Smooth check-in to check out. Clear communication and assistance rendered whenever required. Very clean premises. Got a room in the new wing. Everything was spotless and in full service. Restaurant staff at the Estate restaurant were on the ball despite having a full house. Great selection of food at the buffet. Food was replenished and checked constantly by the chefs. Food stations were clean, always being managed by the staff. We drove in and had free parking as well.

The four pillows on the bed were really thin and sunk in completely, making it difficult to have proper support while sleeping.

The room is clean & comfortable, and it has a nice design interior. The design makes the room look more spacious. The staff worked efficiently, polite and friendly.

I'm member of Hilton, but since I booked through booking.com, I might not get any point in Hilton Orchard Singapore. Actually in the past I got the membership also booked through booking.com. One time, also I booked through the same channel, in double tree Hilton, the staff upgraded the room.

Breakfast was amazing as always. Staff were attentive, polite and understanding. We have stayed many times over the years and the hotel does not disappoint. So centrally located and with all the amenities we need.

The beds were much firmer than the last time we stayed. We were told by the staff that there was a major upgrade in 2022 which replaced the beds. So this time they were less comfortable. We have been advised to request a mattress topper for the next stay we will see if that does the trick. We would prefer not to look for somewhere else. Also, there used to be an ability to book early check-in for an additional fee, which was great when arriving in the morning from an overnight flight from Europe. This is no longer offered since Hilton took over the hotel and the only option is to pay for a full day for the room the day before to ensure access, which is very expensive. We suggest that the early check-in option would be something which should be reinstated.