Great location with it's own access direct from the MTR . It did not matter that the hotel was in the hospital area as the MTR went directly to the City centre and Grab taxis were plentiful in view of their dropping off of people at the various medical centres. We opted to pay extra at check in to a Club room and were not disappointed. It was nice to have a separate pool on the 22nd floor, free refreshements, free massages, and 2 hours of free booze and snacks 6-8pm. Club room service was exceptional (especially from Ronald who went more than that extra mile to delight guests). The 4 elevators were fast which was important as we were staying on the top floor. The separate pool for the Club Rooms was fantastic -a good size for serious lengths and kid free ! Although we could have breakfast in the Club Lounge, we opted to use the main restaurant as there was a bit more choice. During the week the restaurant was packed up to 9am and then it dropped off as tourists (mainly Chinese I think) went off on coach tours. After our first day we timed our visits to post 9am and were very happy to the extent that we did not feel the need to do breakfast in the Club Lounge. Housekeeping was good with fresh towels daily (even though we did not request them), and housekeeper Suria was very friendly.

Rooms were small, but in fairness there was ample storage, a comfortable bed and a lovely shower. Sound proofing could be better as we had to change rooms as for some reason there were young children in the next door room on the 23rd floor making noise well into the night. I thought children under 12 were not allowed in Club rooms, but clearly an exception was made for them. Fortunately Reception allocated us a fresh and quiet room on the 25th floor without fuss.

The train station was under the hotel, which made easier to move around the city, to location of the hotel was in middle of Singapore which made very convenient to go to the attractions nearby.

The price of the room are very high compare to the room.

Great location, with three malls surrounding the hotel as well as the Novena MRT station underground which made it very convenient to visit attractions and travel around the city. The pool was clean and great for cooling off after a long hot day. We were very happy with our room and it was just as pictured in the photos online, and the staff were friendly as well. We would definitely come back to stay the next time we visit Singapore!

Laundry prices were really expensive even for the basic wash and dry. We were able to go to a laundromat nearby instead.

Very well located - direct access to MTR via subway from lifts that go to the rooms. Also many food outlets in neighbouring mall which was very handy. Pool was lovely Room was a decent size

Some of the furnishings were damaged in my room.

The liked the spacious room and simplicity of the design

The sliding bathroom door as it didn't allow enough privacy. Also the glass between the bathroom and room was not opaque so could see through.

It was well located but still very quiet! Easy to take the tram from the hotel, no need to go outside, it was very much appreciated since I stayed there during the strong rain. The staff was very nice and helpful, the answer to all my requests and were very flexible.

I didn't like the elevators. There were 6 but they were still super slow. I didn't have a kettle in my room.. I had access to the club bar for free and could take any drinks of course. But I like to drink something warm to wake me up in the morning while getting ready.

Location was very good with good transportation links. Didn’t like the fact that if you booked at reception it was one price for breakfast but if you turned up at the restaurant it was considerably more even though we were residents. This put us off so only ate there once.

Room was smaller than expected with very little storage. Very clean & comfortable Didn’t like the fact that we had to pay the increase in tax even though we paid for the room in full 3 weeks before arrival

its on top of the Mass Transport Rail System , and several shopping malls , extremely convenient location . Its three stops away Orchard Road , its so near all the tourists , visitors' targets .

the electric blinds or shade , the toilet's basin , are getting old , not working well

Location is great (walking distance to Mount Elizabeth Novena), staffs are kind

Not all rooms are renovated. Always ask for the corner rooms because they are nice and bright

We stayed in Club Rooms, which allowed access to club facilities including breakfast, all day snacks and drinks, evening cocktail and access to a second pool. Hotel conveniently has direct access to the MRT, which made getting around easy, another bonus was access to 2 shopping malls. The staff are amazing and made our Singapore holiday a memorable one. Thank you to all the staff but much deserved 8 special thank-yous to Iryati, who always greets you with friendly smile, a good chat and is best barista! Hafiz, thank you for your outstanding friendly service throughout our stay, you and your team are amazing 👏 Also a shoutout to Nurul, who always has a friendly smile and Lynn from housekeeping, who kept our rooms beautifully clean and always greets you when passing in the hall, And lastly, thank you to all in the club who accommodated your regular vistor, Steve, you have most certainly made his holiday a memorable one. I am sure we will visit Singapore again and will be sure to stay at Oasia Novena.