I was very impressed with how quickly the staff responded to my requests. Considering the location and quality, the price was exceptionally good value and I was very satisfied. Not only is it within walking distance of Tenjin and Yakuin, but there is a subway station and bus stop right in front of the hotel, so it's really convenient and comfortable.

It was unfortunate that the Wi-Fi in the room was unstable. However, they responded immediately and provided a space where I could use Wi-Fi for free. Because there are many group tourists, the lobby can get very crowded at certain times of the day.

Location. 5 mins walk to subway station, 10 minutes walk to Tenjin shopping area. Many restaurants and convenience stores around. The room is good size for 2 of us. Not very spacious but not crampy, we were able to open both our luggage. Staff were friendly and helped with calling taxi to airport. Provided extra pillows upon request.

There’s no coffee provided in the room. However you can get free coffee at the lobby.

The hotel is located in a perfect commercial area. It is very close to everything but not noisy. It has good facilities and spacious rooms. Parking could be a bit expensive if you need to drive. Besides, we forgot our bag with some important stuff at the airport. The young lady at the reception really tried hard and patiently to help us (for 1 hour probably). Finally we successfully found the bag with her help. I want to so thank you very much and the service was perfect!

No

Location 24 hrs Convience stores nearby Local supermarket nearby Quiet Room size - enough for two opening luggage Lobby welcoming with detailed Xmas decoration Massage service at night Cargo pass luggage service Call taxi to airport service Friendly and helpful staff With two chairs and side table to enjoy snacks Water pressure is strong Ladies floor

Mattress is too soft Room is too hot , Air conditioner cannot turn down temperature (it is common in Japan) but cannot open the window wide enough for air flow No scale for luggage Need to use Google translator when communicate with evening counter staff

The location is convenient and quiet. The facilities and suppliers for baby are also adequate. The room is clean and spacious and the staff is helpful , overall a nice stay

Can put microwave on every floor . Also as the hotel locates in a few stops away from the city centre, it is good to give guests an idea of good restaurants nearby , in case they wish to eat at somewhere in a walking distance.

Location is perfect, the hotel is close to Tenjin where you can almost get everything and eat everything. Parking is a bit tricky, you may need to unload everything off your vehicle as it is not a common parking area. They do have a weight in the lobby which is very user friendly, we managed to weigh all our luggages prior to our flight check in.

The facilities - they provided guest with essentials and so much more, the size of the room - you will have ample size to pack/unpack your luggage, and the service was amazing too.

Location, if you want to go to Tenjin or Nakasuwabata, it is quite a walk. There are some restaurants nearby but not as many as the options you will get in Tenjin.

Very reasonable Service quality high Convenient location Room big enough

Wifi in the room is very unstable and its speed is also low Too many guest in and out at the same time, even to take an elevator, we have to make line....

Location just beside subway and walking distance to Tenjin area, alot shopping mall. Stay 3 nights there best deal, book few months early, average ¥11000+ per night without breakfast, Family Mart and 7-11 just beside and opposite hotel.

Hotel take group tour tourist, be prepare huge pack of people almost every night 6-9pm. Very long queue wait for lift. Morning 7am long queue for breakfast too.

The location was great for us. The breakfast was delicious, plentiful and varied. We found 2 excellent restaurants within 10 minutes walk of hotel. Kiyonari for tempura, etc., and F/Conceot for some of the freshest sashimi ever! When I called reception to ask for a 2nd pillow, they brought one up quickly!

My husband had trouble with the air conditioning.