The room that I booked has a washing machine cum dryer, a microwave, a good-size fridge and a basin. Room is of decent size where I can find a space to put my big luggage. The bed is firm and not soft which I slept well for most nights. The room is also quiet though it's very near to the elevator. I was able to work in the room with no interruption and outside noises. The touchless buttons in the elevator is a good invention! Easy to use the check-in and check-out kiosks. Lastly, the location is also convenient with lots of eating choices, cafes, convenient stores and very near to Kawabata Shopping Arcade/Shopping Street. Use exit 4 or 5 (with elevator) to come up from Kushida Shrine station and you will find the accommodation. You can also walk to Hakata Station (probably about 10 min or so) from the accommodation.

None.

We arrived hotel almost 9pm. We went to Hakata station (about 15 mins walking distance) to have dinner (ramen). Very convenient. The staff are very helpful.

Onsen is located at 1/F which is very easy for outsider to get inside. Some people occupied the bathing area with their personal items (towel and toiletry) and they went to onsen.

Almost everything: The wonderful Japanese breakfast (still hungry for some more!), the excellent location (1 minute walk to the subway—Geon/Kuchida Shrine) (actually, in the morning and evening, I walked to and back from Hakata Station about 7-8 minutes, mainly straight, passing several hotels), the cozy but a little small room, helpful staff (some spoke English well; if not I used AI to help translate), and the nice and very clean onsen. Also, the hotel is near department stores like Canal City, and across you’d find a big drugstore that is like a big 7/11. In some evenings, I found a few Yatai food stalls parked nearby but too bad I didn’t try it.

Very little. Maybe the size of the room (which is quite understandable) and the tatami carpeted room (too good I didn’t dare to spill anything on it)!

This is our second time staying at the Hotel Croom Hakata Gion.. and when we decided to visit Japan for a second time it was one of the first places I wanted to rebook! The location is fantastic… an easy 10-min walk from Hakata Station, and close to Canal City Shopping Centre, Kushida Shrine and Kawabatadori Shopping Street. It was especially close for us to see all the action in the finale of the Hakata Gion Yamakasa Festival at 5am!! The hotel is modern and clean, and our Quad Room was very comfortable for our family of 4.. we also love the Public Bath!

Nothing.. Everything is perfect!

Nishitetsu Hotel Croom Hakata Gion Kushida Shrine is located in the quieter part of Hakata area but still near enough to Canal City and Kawabata Shopping Street. It was also easily accessible from the Kushida Shrine subway station. I loved the tatami mats in the room and the low bed because it felt more like a traditional inn. The layout of the room was great too with the low table and chairs to sit at. I was glad that the bathroom was separate from the toilet so it would not be totally wet when you had finished your shower. The public bath and coin laundry facilities were all in the same floor and made it easy for use. I appreciated the iced lolly I could pick up after the public bath. Staff were clear in their instructions and explanations at checking in and were able to help me book a taxi to the Fukuoka Airport. Overall, a place I would recommend anyone looking for a quieter place in Hakata area.

This is a very reasonable hotel given the price, facilities, location, and room size–it checks all the boxes for me. I did not avail of the breakfast though so I don't have any comment there. If only we can multiply this type of hotel across Japan :)

Not a deal breaker really but the lobby being at the second floor instead of the typical ground floor. There is an elevator on the side though so guests don't need to bring their luggage through the stairs.

Location is great. Rooms are clean, staff is friendly. The public bath was also nice.

The room was on the smaller side, felt like being back in Tokyo.. especially for the price. It’s a great hotel but I wouldn’t say it’s the best value for money if room size matters at all. Especially in the tatami room, where the luggage shouldn’t be carried on the tatami, it feels like there’s no real place to open your luggage. I guess we could have checked the room size beforehand so please do that when booking! Overall not a huge deal, but something to keep in mind. Breakfast was very crowded and the choice of food wasn’t as good as many other hotels of the same price we’ve visited.

Location was very central, close to shrines and temples of central Hakata as well as the canal city (if you are into that kind of stuff) and the riverside yatai. The room was perfectly sized for a one-night stay and the fact that there was a washer dryer was a life saver for me (I had purposely booked a room with this appliance included as I had anticipated I would need it after travelling around Kyushu for a number of days). There is a public bath on the basement which was clean and empty when I was there (there is an indoor and semi outdoor pool, which is great to have), with face towels and other amenities provided to bathers on site. Compared to Solaria Nishitetsu in Kagoshima-Chuo where I had stayed at during my trip around Kyushu, I felt this hotel was better value for money, and would thus recommend it. I didn't have breakfast but I understand you can purchase a ticket at will to be able to break fast there and selection of foods looked promising on the poster.

The hotel is very new, modern and clean. We really liked our Bunk Room for our family of 2 adults & 1 10-year-old! We also had our first Japanese bathing experience at the Hotels Public Bath, and the whole experience was quite comfortable. Would definitely stay here again!

The only disappointment to our stay was at check in we were advised our breakfast was included, however the next morning we were advised that it wasn’t! It was 1800 yen per person, and converting to Australian dollars we thought $18 was a bit expensive for our 10-year-old who wouldn’t get her moneys worth.. however there was no other children options, so we instead went elsewhere for a cheaper breakfast!

Location is nice, just next to the tube station very convenient. Also walking distance to Hakata station which takes around 15 mins. Room is tidy, clean and modern with the big Sony TV. Public bath is nice to relax. Can enjoy late checkout on checkout date just by joining their membership using the app for free.

After using the public bath we are requested to bring our towel back to our room which is not an usual thing. Will be better if we can just leave our towel in the public bath and get new ones