As soon as we arrived, we felt at ease as the receptionist offered us a seat and a drink, while she prepared our keys and checked us in. The whole building has a very industrial chic to it, with bare concrete walls and modern/concealed lighting. There is a lift, which was built with the new extension at the back of the property. The floor levels of the extension are in between the floors in the original building, so there was a small flight of stairs to climb from the nearest lift stop to get to our room in the old building. But that really wasn't a problem. The poor female receptionist even insisted on trying to carry our very heavy cases up the stairs. Our double room was very well laid out. While the footprint of the room was no bigger than other hotels we stayed in in Japan, it felt more spacious. Sliding wooden doors closed off the bathroom area, and also revealed a tea station. They even managed to fit in a desk and two chairs at the head of the bed. Plus we had a balcony. The view was only over the quiet street, but it was nice to have one. The room decor was the same, with concrete walls, and overhead and low level lighting, and exposed wooden beams. The Toto toilet was the most sophisticated one we experienced in Japan. An amazing array of features. If we can find one in the UK, we may be buying one. There were complimentary umbrellas in a stand outside our room, which we made use of on a couple of rainy days. And the reception staff were more than happy to help us with restaurant bookings, which was much appreciated. Location wise, it was only a short walk to the nearest main road, with regular bus services to Kyoto station. The walk to Kyoto station took about 20 minutes.

Not really any downsides to the hotel. With bare concrete floors, we did on occasion hear noise from neighbouring rooms, but this was minimal. As standard in Japanese hotels, no clothes storage to speak of, other than a small rail and a few hangers. And the room had no TV, but as we were out most of the time sightseeing, we weren't bothered.

We loved this hotel! The staff was so friendly and helpful. Before arrival we had asked if they could accommodate a vegetarian meal and they were more than helpful to. -The breakfast was delicious every morning and I wish all of our hotels had this feature. It was so nice to not eat yogurt and edamame/fruit from the konbini and instead have a real, warm meal. Even though it was just the two of us, we splurged on a larger room. -A lot of hotels in Japan have really close twin beds and since I was traveling with my teenage kid, I wanted us to have more space. We loved having a dining table and couch. And it felt like we had an apartment for a few days, we loved it! Very close to subway and bus stops and lots of restaurants within walking distance. The room was very quiet and the natural light was great.

My only tiny complaint, and this could just be because I'm accident prone, is that there is a step up in the sink/shower area. -But it is a few feet in not at the door. It is easy to forget that it is there, so just be careful not to trip. Other than that and maybe a few extra places to hang towels, we loved this hotel and would definitely stay again!

This has been the best place my family and I stayed at in our visit to Japan. The staff were super friendly and lovely. We arrived abit earlier than our check in time. The lady at reception was super nice and offered us drinks whilst we waited for our room. She kept updating us on when our room was ready. We were able to check in around midday-ish The room was beautiful, the beds were super comfy especially for my mom who wasn't feeling well. There was a fire place outside our room but we didn't get to use it as half of us were not feeling well. The room has a fridge, coffee machine and nice robes and slippers with socks ❤️

The room didn't have a microwave as it's outside i the foyer/lobby and shared with other guests. It wasn't much of an inconvenience as we were on the low ground room.

Hotel Itoya Mon is a super cute boutique hotel that was the perfect home base for our 4-day trip to Kyoto! The hotel itself is fairly small (less than 20 rooms), creating an intimate vibe. While the building itself is quite old, they've done a great job renovating it and the common areas feel warm and stylish. While the room is quite small (all rooms in Japan are!), we loved the warm uplighting, the smart use of space, and the large queen bed.

The main (small) drawback is this hotel is not quite as centrally located or accessible to public transit as many tourists might prefer. Since it's well off the main streets, the nearest bus and metro lines are a 7-10 minute walk away.

We were blown away by the hotels quality for the cost of the stay. One of the coziest hotels I have ever stayed at. The staff was very friendly and polite, when we first came in we were given different options of drinks to choose from and enjoy while we were being checked in. There were a ton of free amenities to take at no extra cost in the lounge downstairs. The shower room was very spacious and there was also a filtered water system on the sink. The bed was comfortable and the view wasn’t terrible either.

Confusing light switch system we needed a second to figure out, the order of the light switches and which light it responds to was very confusing, BUT that also isn’t the first and the last time I experienced that as I noticed a lot of hotels have that. No TV, which would fit perfectly above the bed, but that isn’t an issue as we were out all the time.

Our room was beautiful and well-equipped. The check-in process was quick and easy, and we were pleasantly surprised to receive a welcome drink upon arrival. The hotel has a great metro connection, and there are shops nearby, which was very convenient. We have never stayed in such a stunning hotel before, and the experience was truly exceptional. The staff was incredibly kind and helpful—even on our last day, after check-out, they took care of our luggage so we could explore Kyoto a bit more before leaving. We had a wonderful stay and would highly recommend this hotel.

Amazing place. Beautiful design and impeccably thought out. Staff were just so kind and helfpul. The room was super spacious with a sweet view across the roof tops of Kyoto. The location is in one of the best parts of Kyoto to take in cool day to day Japanese life whilst still being walking distance from the awesome Nishiki markets and great food / shopping. Thank you Itoya Mon.

It didnt worry us since the shower was truly amazing, but if you are looking for a bathtub, there isn't one. Also, this didn't worry us either since there is so much to do at our doorstep - but - there is no TV. There's excellent free wifi too. Finally - there are potentially a few steps depending on where your room is - just in case you find steps a problem - I would recommend you check with the hotel first when booking!

The detail in the service was appreciated. They remembered my request for extra pillows. The breakfast is adorable, delicious, and delivered to your door in a little basket. The room is authentic, comfortable, and well thought out. The amenities are plentiful from take home slippers and socks to free umbrellas to food trays. The shower is heaven. The location is near all sorts of public transportation. My teen and I were very happy in our double twin.

There is an elevator, but note that there are a few stairs in the courtyard to reach the building.

We loved our stay here, the space was a good size and had everything we needed. The price is very reasonable for the area and being walking distance from Kyoto station was very ideal. The location is great and though Kyoto is quite spread out, we this hotel seems quite central to everything. The staff here were lovely also and room was very clean. We would stay here again if visiting Kyoto!

Nothing

Lovely small hotel centrally located in Kyoto. Upon arrival we were greeted by the kind staff with complementary drinks and were informed that our room was ready to check in earlier. Room was spacious and clean, with an interesting modern layout. We particularly enjoyed the large separate shower room, the luxurious personal care products and the espresso machine. Breakfast was very filling and we loved that it was served in our room every morning. Highly recommended :)

Just a small comment on the shower water temperature: it was very difficult to adjust to a comfortable temperature as it would switch from cold to hot on its own. But maybe it was just our room.