Our comments are based in the hotel Mimaru Kyoto Kawaramachi Gojo instead of this one because there was a issue with double booking that was communicated to us weeks before our trip. The staff of Nishinotoin Takatsuji took care of transferring our booking to their sister branch, where we oroceeded directly the day of our arribal to Kyoto. The Kawaramachi Gojo is ideally located (a bit far from the Subway Karasuma, though). Walking distance from Gion, Pontocho, etc. and lots of restaurants, convenience stores close by. Plenty of space in the room for a family of four, kitchen and eating area included.

The property was managed by lovely staff. The rooms were very well appointed with amenities and kitchenette that was well stocked with plates, bowls and cutlery. There was a great supermarket up the road called Life. Well appointed with many great prepared meals to take back to the room after a busy day sightseeing. Facilities in the hotel well very clean.

Having to share the washing machines down stairs was a bit of a hassle. Availability was limited, and someone left a tissue or something in the machine so all my blacks came out with white tissue fluff. The room would have been good if we could get some natural light into the room. The beds are incredibly hard. Not firm, but hard.

Like the other Mimaru hotel locations, staff were very friendly and helpful. They spoke fluent English. The location was a short bus ride away from Kyoto Station. However, it was quite a distance from other JR stations. We liked that it had a few good places to eat close to the hotel and there were convenience stores and 2 supermarkets a short walk away to purchase things to eat inside the room. All the kitchen utensils you need were available in the room.

The windows didn't open out to anything and from what I recall not able to let fresh air in. Maybe the venue needs 1-2 more dryers as there was competing space for laundry facilities.

We had a tatami room. The room is catered for 5 pax so there are plenty of room. Bathroom is nice that it had a dry area to dress and wet area to wash. Toilet is small considering the size of the room. Had a little kitchen with all the pots and plates etc. Good to have a proper large fridge to use. The staff are wonderful, very helpful and friendly and spoke very good English. Had a self-service laundry and vending machine on site. There is a bus just a few steps from the hotel.

There are not that many places to eat around, need to walk to the main road. Getting there with luggage is best done by private transfer/taxi, not really practical to take the subway and walk.

Great rooms, outstandingly helpful staff... No wonder everyone says this is the place to bring a family. It's nice to have a kitchen with a good-sized fridge to store conbini hauls, hahahaha. The large dining area with comfortable seating was a huge plus. Even our room, just behind the front desk, was very quiet at night. The bath could use an automated tap shutoff, but the rain shower head is an outstanding addition. Just a great place to stay.

We really had no complaints.

This was by far the best room we had in all Japan. It was quite spacious and we finally could feel with more freedom inside the room. Furthermore, the extra additional “Japanese style” living room was very handy, as we could have and cook nice dinner or early breakfast right in the room. The room was spotless and had all necessary amenities. Transport to move around the city were within walking distance

The location wasn’t that close to the main attractions and you didn’t have lot of restaurant options near the hotel, you always had to take at least a 15 minutes walk.

Excellent hotel with great hospitality and service. The team of staff were always smiley, super friendly and very very helpful and patient. There was a Taiwanese lady at the reception, who provided us with super clear explanations on directions, offered to help to book restaurants for us, and also arranged for luggage delivery. She speaks really good English and Japanese too. She made us feel very very Welcomed. It was a very very pleasant stay for our family of four definitely! My teenage boys loved the hotel rooms so much with he bunk beds and personal space. So much that we decided to book another Mimaru chain hotel in Tokyo for our next few days of travel and cancelled our original booking with another hotel. We were very impressed by the service (all staff speaks excellent English), the spacious room and the convenience. About 7 mins walk (500m) to Shijo Subway, which easily connects us to other stations ard Kyoto. If we ever visit Kyoto again, this will be our house stay for sure.

No big issues at all. If we must really be nitty gritty and fuss over nothing... it will be that they do not provide the luggage stand/table. It may be somewhere in the cupboards etc but we couldn't find it. However, the room is huge and we just lay open our three luggages over the floor space. No problem to us at all.

The staff is friendly and helpful. We had adjoining rooms for our family of 5 and very happy with the size. The rooms are spacious and clean. All the cutleries, cups, bowls, and plates are adequately supplied and clean. Bathrooms are spacious, too, compared to many other hotels in Kyoto.

It will be good to have more washing machines and dryers. We had to wait for our turns to do the laundry during peak hours, usually at night when most folks are done with their day activities.

The hotel room layout was great for our family. I didn't realize laundry was in a shared general area and there was a very long line for the dryers. Our room did not have a window which I found slightly claustrophobic. There was a window but it was frosted over so I felt a bit trapped. The location wasn't ideal. You were in the middle of everything but not really close to anything either.

A window and better laundry options.

We loved the quiet location as Kyoto was really too busy for our liking. It was still walking distance to most things - we ended up walking a mile from Kyoto station as the taxi queue was huge. There were good restaurants (don’t miss the gyoza restaurant round the corner) and cafes very close by plus supermarkets. The staff were really helpful (reception was closed however between 10pm and 7am). The property was well equipped, modern but in the traditional style and very clean and well maintained.

There were 4 of us including 2 teens. We had a 5 person apartment which was lovely especially the separate bathroom areas however once the futons were out for sleeping we lost the living space. It felt quite compact - I do feel the photos were a bit misleading. There were no windows as such so it also felt dark. We had just come from a hotel in Tokyo with panoramic views though.