Beautiful rooms with such character! So close to EVERYTHING. Walk out of the hotel and you have some amazing attractions at your doorstep. The staff were wonderful - very kind and patient. Lots of interesting information is supplied by the hotel regarding the area and a free tour is also provided which was great and so informative. Washing facilities were great. There is a lovely little bar and patisserie downstairs. Starbucks is across the road although when leaving the property to your left and about 5 shops up is a little bakery that does coffee and sandwiches which are great for on the go. We will definitely come back to this hotel as well as highly recommend it.

Everything was perfect.

first of all, I would like to stay here again next time. The facility is new, staff kind and warm. Easy access by taxi. Room clean. DIY bread is good

(1)on the web, please state that you have Wheelchair access so that people can know before they travel (because from the street to the lobby-check in , you have to go down by stairs, difficult for wheelchair user) (2) Every staff should know this too, not after one day stay and some other staff told us. We did not know at the first day when check in (3) If guest needs taxi, please go out the counter and help them, not saying" it is easy to get one on the street" (4) Laundry machine is not friendly for foreigner, we do not have the card to pay, also, only one machine is not enough (5) We asked a shower chair after confirmed booking , but the answer is NO. Is it possible in the future, prepare shower chair for customers if they need, Or state on the website, you can not provide this.

OMO5 Kyoto Gion scores high marks for its setting—steps from Yasaka-jinja and the lantern-lit lanes of Gion—yet blissfully quiet once you’re inside. Staff could not have been more welcoming, answering every request with genuine warmth. Our “larger” family room still felt tight around the edges (understandable with two kids and luggage), but everything was spotless and cleverly laid out. Rates looked steep at first glance, yet they’re in line with other properties in this prime tourist corridor, so the value is fair for the convenience. All told, a solidly satisfactory stay that gave us front-row access to Kyoto’s evening magic.

Very little to fault OMO5 Kyoto Gion, but a few refinements, would be great to have coffee available in the room. Some more hooks around the room for hanging items. Minor points overall, but areas the hotel could fine-tune.

Great location to access the major attractions, Geon School, Museum, Temple, shops and restaurants. The early morning free tour around the neighbourhood was great. You need to book early because our first choice date had been fully booked. Hotel is very clean as if it was just built. You must remove your shoes when entering your hotel room. Everything is well organized and clean.

Can't find a grocery to buy bananas for my husband's breakfast. Can't find regular grocery stores to buy food for cooking on our own. We asked for a kitchen, but didn't have food to cook. Hotel offers making your own bread breakfast which we didn't reserve the service.

The room size is very large by Japanese standards, an apartment rather than a hotel room. We loved the Japanese style bedding - with an active 1yr old the floor beds took a lot of stress out of our stay. Everything was exceptionally clean, the location in the heart of old Gion was amazing, a part of Kyoto we hadn't explored before.

The bread maker was a bit of a rort - 30 Aud for bread mix for a small loaf and toppings which we didn't use. The smell of fresh baked bread wasn't really worth it for us but we didn't find out the price until checkout. A note that it's not very accessible, with the entrance down steep stairs. If you have limited mobility this may not be the place for you

The room was very spacious and very nicely decorated. The kitchen, sitting area, toilet and bathroom were modern and beautiful. Right next to the room was a room with washing machines and dryers, which was a bonus for us. The staff was very kind and helped with any problem that arose. The hotel is in an excellent location and everything is modern and aesthetic.

This is a "problem" in all hotels since the Corona - which reduce the cleaning days in the rooms to once every few days. The cleaner changed towels and threw away trash, but for example dishes in the sink were left for us to wash. The breakfast is experiential - but less suitable for us. There was a bread baker and we did follow the instructions and baked bread that was ready in the morning and we could eat it with 6 different spreads - some of them very "Japanese" and less suited to our children's taste. For breakfast the next day, they brought us in advance a personal bento box for each guest with a variety of types of sushi. Again, it didn't suit our taste, who can't eat fish and seafood "first thing in the morning".

Excellent location in Gion. Staff were helpful and were willing to provide us some recommendations for food etc. Managed to comfortably fit two of us and a suitcase each plus extra baggage. Although it's paid laundry facilities, very handy to be located at the hotel.

One negative was the noise from the traffic lights and crosswalk outside. Was a little annoying as could be heard in the morning and will disturb light sleepers

The room was super comfy and big, also the design is really nice. This hotel is perfect for families because the room has a lot of space, bathroom and toilet are separated and there is a kitchen and living room in the room, so you can buy food and cook it.

The breakfast was not what I was expecting, one day we had a bread with some spreads like butter and egg spread (we did in our room the bread with a machine, which was a cool experience). My friends stayed at OMO5 in other part of Kyoto and their breakfast was bad too.

Location The room’s decoration was stylish and cozy. Complimentary matcha tea served during the day was a nice touch. The pajamas provided at check-in were thoughtful and added to the comfort.

The staff felt distant and not very welcoming. Their English communication skills were quite limited. The hotel interior was noisy at times. Our room window faced the corridor.

Loved the location, right in the heart of Gion. Easy to find, the staff were very friendly. The room had plenty of space and a cute little kitchen. There's a breadmaker in the room and they supply the ingredients to make your own bread for breakfast, we didn't do this as we prefer to go out early but it's a novel idea.

No window in our room, apart from one that looks out into the hallway but it didn't bother us.