Everything was extremely comfortable and well designed - especially the pillows and mattresses: they were the most comfortable I've ever slept on. the view from the balcony on the shrine is amazing. The hotel has keycodes so that you don't have to remember to bring your key with you every time (very convenient). It is located in a great spot, everything is easily reachable - the train and bus stations, quality restaurants, zen gardens to visit, local shops, tea houses, really anything you may need. And finally, the staff was extremely nice and helpful with local sightseeing recommendations. We would definitely come back if we visit Japan again.

Nothing

The room was a corner room, right next to elevator but it was very silent at night. Had a private balcony that was beautiful. The bathroom was small but clean and had a beautiful wooden deep-soaking tub. The location was right off a main road, so it was central to everything (in between central/busy Kyoto where all the shops are) and the Gion district. Also the front desk employees were so kind, helpful and accommodating. I would definitely recommend this stay and will definitely be back again next time I find myself in Kyoto.

The room was slightly smaller than I thought it would be (based off the pictures before booking) but otherwise it was clean and quiet.

Great charming location. Being in Gian means having historic buildings and neighborhoods right outside your door. Walking distance to many other interesting parts of Kyoto. Comfortable clean facility. Small balcony was nice to have. Staff, on the whole, were great.

The only disappointment was at check-in. We arrived two hours earlier than check-in was allowed. We knew that but asked about an early check-in in case the room was ready. The person on the front desk was very pleasant but completely inflexible. Her response seemed to be based only on their policy and not on whether or not a room might be ready a little bit early. The hotel has rather late check in times – 4 PM, and rather early Check out times – 10 AM, compared to other similar hotels. It’s a lovely place to stay and would be even nicer if they were a little bit more flexible about meeting travelers’ needs.

We liked very much the location, in the middle of Gion which I consider the most beautiful quarter of Kyoto, with lots of facilities around, restaurants, bars, and very nice shops, and of course the atmosphere of ancient (though modern) Kyoto, with its temples and geishas. But the most important were the people who received us, they were sooo nice and friendly and, they went above and beyond to assist us and to make sure everything was taken care of.. Their dedication and willingness exceeded my expectations. If you are looking for a great stay in Gion, I can only recommend this place.

My only comment is I would have liked hooks for the towels

loved the rooms, the staff was amazing at front desk, very nice service. tried their best. location is amazing, second to none. everything is accessible i loved that the room had a local covered area traditional japanese style mat etc and was very cozy corner.

only thing i didnt like was that the picture made it seem like a family of 2 with 2 children would be ok to fit, but actually it was small. i had to get another room for my children due to shock of seeing the room the first night. the staff was very nice however and apologetic and accommodating. though they charged me extra for the second room, it was at a discount. we ended up staying in one room the second night as the hotel helped by saving my luggage in their storage. so overall i was very happy with them. they had also put measurement of the room size in the website but i had not taken too much notice of it and relied more on the picture

The hotel was in probably the best possible location in the heart of the Gion district in Kyoto. All the major sights were easily accessible by either walking or transit, and there were plenty of excellent food options within walking distance. The room style was authentic, with a very large bathroom stocked with amenities. The complementary coffee machine was stocked with multiple different coffee types, and was an excellent way to start the day super early without waking up other members of your group. The view was excellent and the balcony was comfortable.

A little expensive based on comparable rooms across Japan.

Great to be in the Gion district instead of a hotel by the station. Tons of places to eat & explore on foot. Close to Keihan train station. Nice property though very compact. Cedar bathtub was unique. Easy to get a taxi by just walking to the Main Street.

If you have a large suitcase, hard to open & place anywhere as the room is rather compact. But our 2 bed room had a sitting area & balcony. Bring mosquito repellent for the outdoors. Rather vicious mosquitoes lurk outdoors at dusk even in late September.

The hotel is situated in a fantastic location for exploring Gion, with its parks and temples. The hotel is run by very friendly staff who offer great recommendations of the local area. The rooms are very comfortable with lots of space (for Japan) and well-featured bathrooms.

The balcony situation was a little odd. It faced a stairwell and another person's balcony (very closely). Maybe think about putting up a light divider if fire safety laws allow it. Nothing terrible though!

We very much enjoyed our stay at Ronn Gion Hanatouro. The room was comfortable and elegant, and the location couldn’t have been better. We enjoyed having a balcony, but at the same time it was very quiet.

Jut one small quibble: it would have been nice if the hotel could have called us a taxi when we departed for the train station. Everything else was great.

Perfect location in Gion, in a quiet street near the main road, close to everything. Traditional style with modern flair and design elements. Excellent staff, comfortable room with all amenities, great coffee machine in the foyer, and washing machine and dryer use for a small fee.

If you are tall, mind your head around the tatami room corner. We kept one of the sliding doors closed to prevent accidental injury.