We absolutely loved our stay at rinn gion. It’s a quaint boutique hotel in the heart of gion near many beautiful shrines, shopping facilities and public transport. The rooms themselves are stunning with lovely little touches and every amenity you could need. Our room had a gorgeous view of a shrine just opposite the hotel and the rooms were spacious and had a little kitchen area and seating area. The hotel staff went above and beyond to make us feel comfortable and accommodated our every need and request. They also gave us tips and recommendations for our itinerary and showed a keen interest in helping us make the most out of our stay in Kyoto! It was my daughters 4th birthday during our stay there and when we got back from a day of exploring the hotel staff had bought her a beautiful tiara and some Disney princess origami paper as a gift which was so kind and generous! She was so happy and excited. We stayed in two more ‘commercial’ hotels in Tokyo and Osaka and nothing compared to the more personalable service recieved in Rinn Gion Kyoto!

My only suggestion would be for there to be a few hooks installed in the bathroom and a large ironing board as an amenity option as ironing dresses on the small one was very tricky!

Everything was extremely comfortable and well designed - especially the pillows and mattresses: they were the most comfortable I've ever slept on. the view from the balcony on the shrine is amazing. The hotel has keycodes so that you don't have to remember to bring your key with you every time (very convenient). It is located in a great spot, everything is easily reachable - the train and bus stations, quality restaurants, zen gardens to visit, local shops, tea houses, really anything you may need. And finally, the staff was extremely nice and helpful with local sightseeing recommendations. We would definitely come back if we visit Japan again.

Nothing

The location was perfect! Easy access to the historical districts and markets, yet on a quiet, safe, side street. The hotel was spotless and smelled wonderful. We used the soaker tub every day, especially after averaging 25K steps a day. Lovely fluffy bathrobe and slippers Staff was helpful and gracious at every turn. This hotel is a gem.

The hotel was very pricey and a few additional amenities would have been nice... a welcome basket or an afternoon tea. More information about excursions or concierge service for cultural tickets.

First off the staff was excellent. I loved meeting everyone and they were so knowledgeable about places to go and restaurants to eat at since I’m walking 20,000 steps a day the beautiful bathroom and the Eun was such a nice luxury that saved my feet. Additionally, I was able to try different Japanese skin care brands using some of the samples that they offer on site. The hotel stuff were so nice and the rooms are kept clean. I loved it there.

The only thing I wish they had was instructions on how to control the air conditioner and the lights. It’s not on them. I’m just dumb.

The room was a corner room, right next to elevator but it was very silent at night. Had a private balcony that was beautiful. The bathroom was small but clean and had a beautiful wooden deep-soaking tub. The location was right off a main road, so it was central to everything (in between central/busy Kyoto where all the shops are) and the Gion district. Also the front desk employees were so kind, helpful and accommodating. I would definitely recommend this stay and will definitely be back again next time I find myself in Kyoto.

The room was slightly smaller than I thought it would be (based off the pictures before booking) but otherwise it was clean and quiet.

Great charming location. Being in Gian means having historic buildings and neighborhoods right outside your door. Walking distance to many other interesting parts of Kyoto. Comfortable clean facility. Small balcony was nice to have. Staff, on the whole, were great.

The only disappointment was at check-in. We arrived two hours earlier than check-in was allowed. We knew that but asked about an early check-in in case the room was ready. The person on the front desk was very pleasant but completely inflexible. Her response seemed to be based only on their policy and not on whether or not a room might be ready a little bit early. The hotel has rather late check in times – 4 PM, and rather early Check out times – 10 AM, compared to other similar hotels. It’s a lovely place to stay and would be even nicer if they were a little bit more flexible about meeting travelers’ needs.

We liked very much the location, in the middle of Gion which I consider the most beautiful quarter of Kyoto, with lots of facilities around, restaurants, bars, and very nice shops, and of course the atmosphere of ancient (though modern) Kyoto, with its temples and geishas. But the most important were the people who received us, they were sooo nice and friendly and, they went above and beyond to assist us and to make sure everything was taken care of.. Their dedication and willingness exceeded my expectations. If you are looking for a great stay in Gion, I can only recommend this place.

My only comment is I would have liked hooks for the towels

loved the rooms, the staff was amazing at front desk, very nice service. tried their best. location is amazing, second to none. everything is accessible i loved that the room had a local covered area traditional japanese style mat etc and was very cozy corner.

only thing i didnt like was that the picture made it seem like a family of 2 with 2 children would be ok to fit, but actually it was small. i had to get another room for my children due to shock of seeing the room the first night. the staff was very nice however and apologetic and accommodating. though they charged me extra for the second room, it was at a discount. we ended up staying in one room the second night as the hotel helped by saving my luggage in their storage. so overall i was very happy with them. they had also put measurement of the room size in the website but i had not taken too much notice of it and relied more on the picture

The hotel was in probably the best possible location in the heart of the Gion district in Kyoto. All the major sights were easily accessible by either walking or transit, and there were plenty of excellent food options within walking distance. The room style was authentic, with a very large bathroom stocked with amenities. The complementary coffee machine was stocked with multiple different coffee types, and was an excellent way to start the day super early without waking up other members of your group. The view was excellent and the balcony was comfortable.

A little expensive based on comparable rooms across Japan.

Great to be in the Gion district instead of a hotel by the station. Tons of places to eat & explore on foot. Close to Keihan train station. Nice property though very compact. Cedar bathtub was unique. Easy to get a taxi by just walking to the Main Street.

If you have a large suitcase, hard to open & place anywhere as the room is rather compact. But our 2 bed room had a sitting area & balcony. Bring mosquito repellent for the outdoors. Rather vicious mosquitoes lurk outdoors at dusk even in late September.