They offer everything I was looking for in a ryokan experience. Outdoor baths were hot spring sourced. Food was amazing, the best meal I had in Japan. Will go back here even just to eat. The location is great too. Many scenic places to walk around with your yukata on including the bamboo forest.

Everything was going well until around midnight, when I witnessed a cockroach coming out of the toilet room and crawling in multiple places in the main room afterwards. We then went to reception and there was no one there, but eventually someone came and accommodated us. I wish they had extended my stay instead of checking out at 11am as I didn’t sleep well at night due to the incident.

The suite was unreal. So amazing and HUGE. And it wasn't just clean. It was EXCEPTIONALLY clean. Like, I've maybe been in few rooms that were this spotless. Not a speck of dust or crumb to be seen. The staff was unbelievable from the first step out of our taxi. They swarmed and we had 3-4 people taking our bags, guiding us inside, settling us in with tea and cookies. Every question, call, and interaction was done with immense respect and service. Top service here. No notes.

Not much to be honest. I don't give perfect scores and if I had to nitpick - I'd say the food? But only because we're two Americans and not used to some of the traditional fare. Not their fault, it's ours. Beds were a bit firm for my liking but my wife loved them.

Warm and helpful staff, great hospitality, cosy and well-designed room, and impressive in-room onsen - the fine detail has exceeded my expectations. Staff volunteered to take photo in the front terrace. She got impeccable photo-shooting skills (with my iPhone 13 Pro Max) and I don’t need to touch up the photos at all. As a totally amateurish iPhone user I do have a lot to learn from her. A bit pitiful is that I didn’t read clearly the fine prints on booking.com so only breakfast was included. However, the breakfast, served in-room, was fabulous - nice portion and remarkable taste that did energise me for the long day ahead. Food is clearly better than another ryokan across the bridge that I stayed for 2 nights last time. I’ll definitely come back for the dinner. Not to mention that I miss the really really sweet team : )

Everything is awesome.

Our stay was a real highlight of our time in Japan. The atmosphere was calm and welcoming, the room was beautifully designed with traditional touches, and the service was attentive and thoughtful throughout. We also opted for the traditional dinner (an additional cost), which turned out to be a great choice. The hotel reached out in advance to check for any dietary requirements, and each course was carefully prepared and beautifully presented—definitely a memorable part of our trip. A very special experience and we’re really glad we included it in our trip.

Food was amazing and the service was excellent. The location is beautiful - we had a Japanese style room with a private outdoor bath tub (which we didn't realise we would get!) which overlooked the river and the forest. We got up early before breakfast to go see the bamboo forest at a tip from the staff and it's much less crowded early on. To be honest if we'd gone all the way to Arashiyama just to see the bamboo I think we would have been disappointed, but this stay made it worthwhile!

We had to pay extra for drinks at dinner which we didn't realise beforehand, but the sake was delicious.

The service was excellent. Every staff we met was kind, friendly, and thoughtful. They even helped us book a reservation for dinner in town which was delicious and welcoming to foreigners Plus, the facilities were comfortable, clean, well-maintained, and even had a section that looked to be recently remodeled. We also loved the food! Every meal was different, delicious, and impeccably timed to fit into our schedule. Fabulous location by the river!

We had a neighbor who had his podcast on full volume, outside his room (when we were in the open-air onsen), which disturbed the peace, but that's no fault of Rangetsu or their staff. Truly, overall it was exceptionally quiet and very relaxing.

From the moment we stepped into Ryotei Rangetsu and the staff greeted us warmly by name, until the moment we departed and they carried our bags to the front gate for us, we experienced nothing but the highest level of hospitality that went above and beyond our expectations. Yamaguchi-san and the rest of the staff took excellent care of us during our stay. They were polite, friendly, attentive, and cordial all without being overbearing or insincere. The room, private onsen, and public onsen were so comfortable, calming, and relaxing, and just what we needed after many days on the road. The inside of the rooms and building are clean, elegant, and peaceful. The views facing the river and mountains are beautiful and serene. The waters of the baths are invigorating and rejuvenating. It was well worth every penny to have such an environment that seemed perfectly crafted to help us rest up and recharge for the rest of our trip. The hotel breakfast was delicious and filling and they even accommodated my request for a vegetarian menu. When I told them that my wife and I were staying for our honeymoon trip, they surprised us with a lovely surprise of a special complementary dish in our dessert course! The location is ideally located just across the Togetsu bridge, and we were able to easily walk around and experience the beautiful sights of Arashiyama. We woke up at 5am to walk through the bamboo grove, located only about 5-10 minutes from the front gate, and were able to have a nice hour plus walk before coming back to enjoy our breakfast. We checked out of the hotel at 11am and the staff kindly stored our luggage for us while we continued to explore Arashiyama for the rest of the day. We had a lot of fun renting kimonos, walking around Arashiyama, and visiting the many cute shops. At the end of the day before we had to head to Kyoto, the staff kindly let me shower again in the public bath before we collected our luggage. Many thanks and we can't wait to return!!

We only wish we could have stayed longer! We are still in the middle of our honeymoon at the time of writing this review, but this stay was such a highlight that we had to take the time to leave a positive review. Arashiyama is such an amazing destination but our stay at Ryotei Rangetsu elevated the experience to an entirely higher level. Thank you Ryotei Rangetsu for the unforgettable memories you've helped us create for our honeymoon!

Location was amazing, just around the corner from the main road in Arashiyama and perfect to wake up early to have the Bamboo Forest practically to yourself. Staff were very friendly and polite, adding to the Ryokan experience. They provided us with informative information, and prepared the room perfectly for us. The room itself was amazing and spotless. We had a private onsen with an incredible view overlooking the river.

Experience was perfect.

The staff were so welcoming and helpful. It was a peaceful stay. Despite some construction work outside, no noise came through into our room. The suite was beautiful and the half-outdoor bath was stunning! We had a kaiseki dinner and breakfast, both were delicious and had a beautiful assortment of food.

I would have liked to try the public bath, but I have large tattoos and could not. I recognize that this is my own problem, and nothing that the hotel needs to change!

The service of the staff was amazing from before arrival through after our stay. Before arrival, i bombarded them with dozens of questions, and they responded promptly and helpfully to each one of them. During our stay, we had a personal butler attend to our dinner, bedding, and every need. During check-out, there was a little hiccup with arranging our bags for delivery to our next hotel, but the staff offered to personally deliver our luggage instead which ensured our travel plans were not affected in any way.