All staff we encountered were professional, kind, hospitable, and extremely helpful. Taku was the staff member who greeted us upon arrive and was delightful to talk with. He also was instrumental in assisting us with contacting Yamato Transport when we missed the deadline for luggage pickup. With his call, Yamato transport came and picked up our bags and delivered them before we reached our next destination at a Narita airport hotel. Our room was immaculately clean and everything was in perfect working order. Only have two suggestions: 1) Remove cabinet door from refrigerator storage to prevent fire hazard as fridge puts out a lot of heat to keep cool. Having it in an enclosed space isn’t such a good idea. 2) Change up breakfast menu each day. Not everyone likes fish in the morning, and just about all of the breakfast food is fish/seafood. Changing it might also prevent boredom for cooks.

Clean and comfy minimalist rooms. Our room overlooked greenery in the back of the building. Lovely location on a quiet street but close to the station and close to main tourist attractions (crowded and non-crowded ones). Great water pressure in the shower. After an email exchange with the staff we were also able to enjoy the plant-based version of the famous MUKU breakfast. It was exceptional and we absolutely loved it. I would definitely come back for more.

The rooms are small but it didn't bother us as we spent time outside. There is also a lounge area with tea and coffee downstairs. One point of improvement - more hooks in the bathroom and the room.

The breakfast was very well prepared. I did enjoy the breakfast myself (however, my fiance wasn't as impressed since it was largely fish options and she isn't that fond of eating fish). I was a little confused about what to expect when I sat down to eat, but it was a very enlightening and delightful experience for me.

The only drawback was that the building would be closed at 10pm so we couldn't enter/exit the main entrance. It would have been nice to have the restaurant open in the evenings to have dinner or drinks later since the rest of the neighborhood is basically shut down after 6pm.

The localisation is great. The staff was absolutely amazing. Best hotel staff in the whole country! The free teas were great too and the luggage lockers work perfectly fine. The room is small but perfectly functional. The person who designed them was very smart and optimized the space so it doesn’t feel small in the end.

I found some dark hair behind the bathroom door. I felt like the cleaning staff didn’t do their job properly as it was so easy to spot dark hair against the white wall. I didn’t like the breakfast at all although I appreciate the effort to present it in a nice way.

The breakfast... Is really what you should stay here for... You shouldnt expect to much on their hotel facility ( Just because they have only basic facilities, but at a very high standard of cleaniness and comfortability) However, the breakfast and location are really what made it stand out from the other hotels nearby, not saying the Price of it being so considerable.

Nothing. You get the basic things you needed for a stay, but all the other categories (service, cleaniness, location, staff, breakfast...) are just so good to ignore that

Reception staff spoke fluent English, especially this young gentleman, who was very enthusiastic to chat with us. Hotel stay included an omakase style breakfast which was top notch and way exceeded the value paid. Room while not huge, had good layout and will be spacious enough for two pax with big luggage. Don't miss the awesome warabimochi shop nearby.

Heat insulation can be improved as the area near the window is colder and the heating doesn't get circulated so well to the bathroom area.

Saying I stayed for breakfast would be an understatement—the breakfast was fantastic! It was fresh, delicious, and thoughtfully prepared for guests. I’d return just for the breakfast and/or lunch alone.

The room is nice for sleep and relax, although there's no TV in the room, which is perfectly fine, the hotel could consider providing a small Bluetooth speaker for in-room entertainment as an alternative.

Breakfast was stunning Japanese “Omakase” style. Might be good if you are adventurous and easy going foodie but a nightmare if you are just a typical western/Chinese traveller that is expecting a “continental” breakfast. (Expect it to take about 1 hour) Service staff was warm and welcoming throughout the stay and that’s saying alot especially by Japanese standards. Always happy to help you with any problems and always happy to see and greet you. Feels like home. They really go above and beyond (and I’m saying this based on Japanese standards) Room is spacious, modern Scandinavia woody vibes like cabin in the woods Lounge on first floor was absolutely stunning and cozy cafe vibes(I literally lounge here every single day after breakfast), not very big but can accommodate about 4-5 couples comfortably. Includes all day coffee and tea and a microwave is available Bathroom is clean and Japanese toilet seat is provided along with bathtub For this price point, I’m sure nothing can beat Yado, i will definitely book this place the next time I visit the area

- no expresso machine/style coffee available - no TV in bedroom - no boiler in bedroom - no tea or coffee provided in bedroom - does not have built in onsen on site

Breakfast was seasonal, healthy and very pretty. It was prepared like a mini kaiseki and they explained everything in english. I loved the local yuzu cider. There is also free tea and coffee in the lounge with a microwave. The room was functional and clean, very reasonably priced. Amazing power shower with shampoo, conditioner and shower gel. The hotel is beautiful, minimalist and modern. Away from the hustle and bustle. Staff were super friendly.

Note, they do lock up from midnight to 5am. There's only one lift but I never had any problems. Fantastic hotel!

The breakfast was beautiful and delicious. Our room was clean, quiet and well-appointed for me and my guests. The staff was accommodating until our last day. The complimentary coffee and tea were greatly appreciated after dining hours.

The air conditioning/thermopump systems were a little difficult to operate. For a multi-day stay, the daily breakfasts could be varied slightly to have a better appreciation of the Japanese cuisine offered at YADO.