The room was spacious, clean, and equipped with many amenities which made living there easy and convenient. The check in process was easy and the house was easy to find. The washing machine and drying rack in the bathroom was great! I loved the built-in dryer inside the bath area, you can set it up to have all your clothes crispy within 4 hours, much better and organic as compared to a coin dryer. They provided cooking utensils and plates / mugs / forks spoons chopsticks, which was great to make quick meals on a budget day! (The lids of the utensils were smaller / bigger than the utensils itself which made it a little inconvenient, but the big one got the job done..) There were only 2 chairs to the breakfast table even though we're 3 people, but they were nice enough to at least bring us an extra chair upon request. They also restocked our detergent pods (although one day later than they said they would, it still counts!)

They gave us a room with a broken sofa bed and the double beds were uncomfortable to share since they were too spring-y and one person moving shifted the other. They gave only 2 duvets for 3 people, and refused to provide us with an extra bedsheet. It is a good place for 2 people, but if you're a party of 2+ , ensure that you lay down your requirements in advance. Even though it's an unmanned property, I personally think that they should customise the requirements according to the number of people visiting since they're charging extra accommodation tax (on arrival) PER PERSON, why not provide amenities in the same fashion?

10 minutes walk from Kyoto station, near several convenience store and chain restaurants. Room was spacious enough for 4 adults to sleep comfortably, having 4 suitcases open. Amenities in the room was very complete too, from kitchen set to washing machine and hairdryer. Everything was nice and clean. Staffs in the guest office was helpful and let us store our luggage before & after our stay while waiting for our next train, so we can shop around the nearby department store which has Uniqlo, GU & Don Quijote.

I was a bit confused at first as the guest office/reception was in a different location, so there was a little misunderstanding in the beginning, but aside from that everything went so smoothly.

Very convenient walking distance from Kyoto Station, stores. Pretty quiet area considering it's near a major station. Not many people were walking around which was great but still I felt really safe. Really loved the washing machine (with provided detergent pods) and the bathroom's drying ability(?). Easy to check in and staff were very helpful and fast to respond when I had questions.

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It's a great location, just far enough from the hustle and bustle of Kyoto Station but close enough to quickly make it to there on foot. The room and building are clean and relatively spacious. I felt my privacy was respected.

The room that I booked came with a couple hangers on the coat rack but there's really nowhere to hang them. Some wall mounts would have been nice. There was some strange debris under the microwave when I got there, kinda looks like cooked rice starch.

I liked my room very much.

My problem was with the way you check-in at a remote location and leave your bags and then have to walk -8 min to get to the room. and wait for your bags to be delivered. I booked on line and there was no instructions except to check in to service center first without any indication that it was not at the hotel site. I have never had to check into a hotel this way and, if i had known, I might not have booked a room.

The size of the unit was pretty decent and it was clean. There was sufficient space to open the luggage and a fridge that was bigger than the usual hotel fridge. As the room came with a washing machine, thoughtful extras like drying racks and sufficient hangers were provided. When I needed more laundry pallets, someone delivered them within half an hour, even though the reception was a distance away. Overall, it was a nice comfortable stay.

Though the location was stated to be 10 minutes from Kyoto station - they mean a 10-minute brisk walk, not when you are pulling your luggage with you. A bit out of the way.

It was good value but was more like an air b&b than a hotel. You have to check in at a guest centre which is approx 10 minutes walk from actual facility. However, the facilities are very good, wet room, laundry facilities, hot plate, microwave & kettle, all good if you intend using food from the many 7’11 type minimarkets. Towels are not changed on a daily basis. There are places to eat in local vicinity but for more choice you will need to walk 10 minutes to nearest train station.

The fact that check-in is at a different location.

Excellent location 5 minutes walk from Kyoto station. Easy process to collect the room keys from a central office 5 minutes walk from our accommodation. The staff were excellent and vey responsive when we asked them a couple of queries, answering via the Booking.com message app within 10-15 minutes. The room was a good size for 4 of us and had the bonus of a washing machine which was very handy. Happily stay here again

All good for us, nothing to report!

Easy to reach from the railway station, and well-connected with public transport.

The apartment accumulated a lot of dust at the time we've stayed there - e.g. on the lamp, behind the microwave, etc. There was just one blanket on the double bed - while big enough, you might have to negotiate it with your partner in the middle of the night. There is little natural light in the apartment on the ground floor.

We had planned for five adults in our room, however when we arrived they only had enough towels and bedding for four. after contacting through the booking site to fix it the staff came in right away to fix it and even made the bed for us. the staff service was amazing and the location was perfect and close to the train station. also they delivered our bags to our room from the guest center check in office.