Great location near Karasuma Oike station which made getting everywhere in Kyoto easy. It also was walking distance to shops and restaurants. Quiet rooms and modern facilities. The in room washing machine/dryer was awesome as after 2x weeks travel we needed clean clothes. I'd recommend it based on location alone.

Smallish rooms. We stayed 5 nights and it was a bit tedious as there was no where to put anything. The in house restaurant looked a bit sad we didn't go in there. Heaps of better options just outside great breakky Cafe immediately around corner at 7 Eleven

I slotted my trip to Kyoto in the middle of my Japan trip. The convenience of having a personal washing machine/dryer was one of the major reasons I chose this hotel. Furthermore, it's location to a nearby train station made it very easy to get around. I stayed in the Annex and it was great. For a solo traveller, the rooms felt huge and spacious. I do not have any complaints at all. If I ever visit Kyoto again, I am 90% probably going to book the same hotel. The only reason why I would book another hotel would be if the price changes or if I wanted to stay in a different area. I definitely would recommend this place to friends and family. The staff was great! Thank you for helping me in my first trip to Japan.

The room is a good size. You don't feel cramped like other hotels we stayed at in Japan. Having a washing/dryer in the room was very helpful since we were doing carry-on only and had to wash stuff every few days. There are a lot of supermarkets nearby and a metro just around the corner. Only about 10 minutes by metro from Kyoto station.

They control the thermostat so we had to open the window to cool the room off during winter. Some people don't like their rooms being hot even in Winter. Not particularly close to any sites most people plan on visiting but being close to the metro helped with that.

This is the third time I have stayed at Tokyu Stay Kyoto Sanjo-Karasuma. I am satisfied with all the services they provide, especially their willingness to accept packages I ordered online. This makes my stay much more convenient and comfortable. Each room is equipped with a washer-dryer and microwave, these facilities meet the basic but important needs of a traveller. Good location, nice shops and bakeries around. The front desk staff are friendly and attentive to detail, I appreciated their help during this stay.

The property was clean and welcoming. Rooms and facilities were exceptional. The breakfast was good and had slightly different variation from other hotel breakfasts, which we appreciated. We’re a fan of Tokyu Stay and during this leg of the trip one specific employee was extremely exceptional. His name is Mr. Kageshima. We had a very complex logistical situation and with his English proficiency and knowledge of Japan made our situation very smooth. His follow-up on the situation was excellent and when we arrived at our final segment of the trip everything was perfectly as planned. I did not worry about the situation despite knowing if this didn’t go as planned one person in our group would need to stay back in Japan to fix the situation. This made our trip a 11/10. Please give him deserved recognition and reward for his hard passionate work.

This is minor but the days we tried to get sake we ran into the situation where the bar was closed during the designated hours or they ran out. So we didn’t get an opportunity to try any during the our stay.

Loved the location, free wifi, good sized room for Japan for the price. Was extremely handy having a washer and dryer in the room which is why I chose this accomodation. Was nice to have the breakfast available however we didn’t utilise this. The staff were great in allowing us to leave our luggage after check out so we could explore Kyoto for the day and then return to collect our luggage. The Netflix option on the tv was an added perk.

The bathroom smelt of mould, which aired into the bedroom as well. Couldn’t see any mould but could still smell it.

The location is really great. There is not only a 7-11 close by, but also a grocery store. It is walking distance from Nishiki Market. There are amenities you can pick up such as shower caps, sponges, cotton swabs, etc. There is also a coffee machine in the lobby of both the main building and the annex. The rooms were larger than the other hotels we had stayed in before. The washing machine and microwave were such a life saver. We had breakfast at the hotel, and it was a pleasant surprise. The food was delicious and the staff were so kind and helpful. It is also close to the train station. Two places we loved that were walking distance, Liberte Patisserie Boulangerie (a cute little French bakery), and Ramen Mugyu Vol 2. We had to take a taxi when we left and the staff helped us call one and made sure we got in and were on our way.

No notes! Honestly, we stayed in about 5 hotels on our trip and this hotel was our fave

The hotel is just steps away from a major train station, and it's within walking distance to cool shopping areas (Daimaru, Nishiki Market, Takashimiya) and a wide array of quick service restaurants. The washer-dryer in the room was a lifesaver for me halfway through a long trip. The room was huge for the price, and I loved the coffee machine in the lobby. And the staff was super friendly too - when I locked my key card in my room, the front desk was able to give me another one within 5 seconds with a smile. I really appreciated that!

Nothing major! The breakfast buffet has a small selection of dishes (it's delicious, though!). Also, the annex lobby could easily get congested because it was so small.

This is an excellent, affordable hotel in a fabulous location. It really exceeded my expectations - it was a great sized room in terms of Japanese hotel accommodation, with extremely comfortable sizeable twin beds, a little table and chair set and a large window overlooking the street below. The room had the added bonus of a washer/dryer, which was super helpful to us as this was the midpoint of our trip and we had washing to do! The staff are also very helpful and courteous, and there is free coffee and ice water available in the lobby. I'll be looking to stay in Tokyu Stay hotels next time I return to Japan :)

No complaints.

The location is great. Central, near the subway and the train. You can walk to Gion pretty easily. I absolutely LOVED having a washer-dryer combo in the room because it was halfway thru my travels in Japan. A great amenity. I stayed in both the main building and the Annex. Both were good. The main building I was on the top floor and had a great view but the room was smaller. The Annex was a bigger room with a hot plate, but no view (in fact, the windows were frosted). The Annex rooms also give you a free sake tasting in the lobby and robes. The main building did not.