Hotel was in a good location, just a short walk away from Nagasaki Station. Check-in was efficient and the staff were helpful and friendly and provided information about the hotel services and amenities. My room was a good size - larger than average for Japan - and had plenty of space for luggage etc. The hotel had plenty of amenities including a large public bath, sauna, coin laundry, and there was a convenience store situated directly next to the hotel. Breakfast was excellent and had a nice mix of Japanese and Western dishes with a good variety and also some local Nagasaki specialities. It was easy to get around the city with the tram and bus stops located within a couple of minutes walk. Overall I enjoyed my stay here, it was a good hotel very centrally located for exploring the city.

No view from the window and subsequently my room felt very dark even though it was a bright sunny day outside. Would be good if the hotel could offer lighting that allowed you to change the tint/temperature as this might help. There was no humidifier/air purifier in the room.

Great location. Comfortable, but compact, room. Rooftop onsen was wonderful -- not huge but just the right size. We appreciated the coin laundry, accessible in the onsen area (men's and women's separate). Breakfast was good. Nice to have a Seven-Eleven on the ground floor attached to the lobby. Car Parking was excellent, good value, and convenient. Hotel was a good value overall.

Bed pillows were terrible, too hard. They weren't even comfortable to lean against while sitting up in the bed, and the headboard was hard. Would appreciate more/different pillow options.

The service from the staff were great! We left our luggage before check in time and when we got back to perform the self check in, I was told by the staff that our luggage have been placed in our room. That was really helpful for us as we were a bit tired from travelling into Nagasaki that day and it was raining that day as we tried to walk around Nagasaki before check in time. The room we got was quite spacious with furniture placed well to make good of the room space. The free facilities were great and that was the reason I wanted to try a Dormy Inn hotel. Public bath, massage chair and midnight ramen are good. Handy that the washing machines and dryers are in the bath so I could get the clothes washed while in the bath. I like that it's not too far from JR Nagasaki station (as I was contemplating between this Dormy Inn and the one near Chinatown). Glad I didn't pick the Chinatown as it's hard to get luggage onto the tram from JR Nagasaki station to Chinatown.

Bed was a bit too hard for me.

It was a truly nice experience staying in this hotel. It was close to the station and the bus to the airport was just in front of the hotel! The onsen facilities were nice and it was amazing to relax after a long day of walking and sightseeing. The additional amenities, like a free massage chair, ice creams in the evening, and the yogurts in the morning, as well as the free serving of noodle soup, were great. The room itself was small but comfortable. There is a shower in the bathroom.

There was some problem with the plumbing in the toilet, sometimes the smell wasn't pleasant. There could be a bigger desk to make working more comfortable. A more general remark is about the no-tattoos rule in the onsen. This is a hotel welcoming international guests and it should take into account that people from other countries have tattoos and this does not mean they are mafia or something. I understand such rules in public places, but in the hotel, it should be adjusted to the kind of guest visiting the place.

We were able to leave our luggage overnight during our 1-night visit to the Goto Islands. Both rooms we stayed in, one on 8th (near elevator) and the other on 3rd (far from elevator), were quiet. We couldn't even hear toilets flushing in adjoining rooms. Water pressure consistently strong. Room design was excellent for 2 people, better and slightly bigger than similar rooms in other hotels we have stayed in in Japan. Cleaner than similar Japanese hotels we have stayed at. All toiletries provided; also pajamas. Fresh towels, bottled water, drip coffee packets provided daily through simple notification next to door. Though we didn't use them, the presence of clothes washers on the 11th floor was a comfort. Washers and soap apparently free while dryers had a fee. LOCATION is convenient to train station and just one short block from Airport bus stop. Interesting feature in elevator: an emergency kit in case one is trapped, including a toilet, water, and flashlight.

Not a con, but an FYI: there are no hooks for hanging clothes in shower room, but there are baskets for placing clothes.

We were able to leave our luggage overnight during our 1-night visit to the Goto Islands. Both rooms we stayed in, one on 8th (near elevator) and the other on 3rd (far from elevator), were quiet. We couldn't even hear toilets flushing in adjoining rooms. Room design was excellent for 2 people, better and slightly bigger than similar rooms in other hotels we have stayed in in Japan. Cleaner than similar Japanese hotels we have stayed at. All toiletries provided; also pajamas. Fresh towels, bottled water, drip coffee packets provided daily through simple notification next to door. Though we didn't use them, the presence of clothes washers on the 11th floor was a comfort. Washers and soap apparently free while dryers had a fee. LOCATION is convenient to train station and just one short block from Airport bus stop. Interesting feature in elevator: an emergency kit in case one is trapped, including a toilet, water, and flashlight.

Not a con, but an FYI: there are no hooks for hanging clothes in shower room, but there are baskets for placing clothes.

Amazing location and 10/10 facilities (the public bath was the best of any hotel I’ve stayed during this trip). Friendly staff and great breakfast selection. I truly enjoyed my stay here. Room isn’t super big but standard in Japan.

The booking system doesn’t work well, at all. This isn’t by any means fault of the staff, who are incredibly helpful. However, upon arrival, the system recorded a stay of 2 days rather than 3. After a while the mistake appeared to have been corrected, but it appeared that we didn’t book breakfast. Because I genuinely couldn’t remember if breakfast had been booked or not, I paid for breakfast, only to be given a refund later because the system now showed that breakfast was already included. Staff was super helpful with this and I’m sure they’re just as frustrated about the system showing things that aren’t true.

This was incredibly close to a perfect hotel. The location is great, very close to Nagasaki station and the tram. The room was a good size and nicely decorated with new, attractive furnishings. The air conditioning worked well so I was comfortable. The best part was the amenities for the guests. On the top floor, there was an onsen/public bath that included a rooftop outdoor bath. It was absolutely divine. The shampoo etc they provided was really nice, too. There was a sauna that I didn’t use but my husband loved, and even a cold bath to dunk into to cool down. Not only that, but there was a small lounge with manga, free popsicles for after the bath, free probiotic drinks in the morning, and two extremely high tech massage chairs that you’ll really appreciate after climbing up nagasaki’s steps and slopes. I was sad to leave.

… but I wasn’t sad to leave my pillow. The one pillow provided was by far the worst pillow I have ever had to use in my life. I don’t like being dramatic but it was a crisis. It felt like sleeping on a child’s carseat cushion or a bar stool. I actually considered going to the local Donki to buy a pillow. For the record maybe they had softer pillows behind the desk and I should have asked and this is my fault, but I really need to speak out against these pillows.

Accessible to all forms of transportation. Amuplaza mall/ JR train station is walking distance , bus station is 2 blocks away too. There's a small onsen at the 11th floor , free ramen and popcicles and free washing machine too! Drying is for a small fee. Staff are very helpful and courteous. Rooms are very clean . Pyjamas are provided as well as toiletries . There's some construction around the hotel. If you open your window at night, you may hear the drilling . We did ,as we can not adjust the AC.

There is nothing that we didn't like

Clean and comfortable room located about 5 min from the Nagasaki JR station. The Atomic Bomb Museum is about 45 min on foot one direction and Glover Gardens is about 45 min on foot the opposite direction. If you don't feel like walking, the bus stop is about 3 minutes on foot and easy to navigate. The onsen on the top floor is very relaxing. For westerners like me who may not be familiar with using the onsen, the hotel provides easy to understand instructions and it's definitely worth stepping out of your comfort zone to experience it. There is also a late night ramen service provided by the hotel and a 7-11 located in the bottom of the building with direct access from the hotel lobby. The staff is very friendly and checking in and out was easy.