Right in front of the hotel is the lift to the overhead bridge. Walked past the hotel without knowing. We arrived before 2pm and the staff allowed us to check into our room as it was already ready. It was such an expected surprise. For anyone who arrives before the rooms are ready, there are lockers to store one's luggage. The tram station is in front of the hotel so travelling by tram is very convenient. Walking distance away is the JR station, the bus terminal and a shopping complex. Very good location. Breakfast was Japanese style and very well presented. Some may find the choices rather limited but since it is a buffet, there is no stopping one to eat more of what one likes.

Nothing

Excellent location. I was able to find bus stops and convenience stores (7-11, Lawson, Family Mart, etc) easily, across from AMU Nagasaki (shopping mall including supermarket), excellent housekeepers, attentive front staff, automated check-in/out at the lobby level with large screens.

Nothing that I didn’t like. I stayed while their exterior renovation was going on (received an advance notice, of course), but I didn’t hear any noise. I could see the construction foot holding thing outside the window. Not really noticeable if you shut the daytime lace curtain (it’s common practice to have lace curtain and sun blocking curtain combo in Japanese hotels)

The location was convenient to all forms of transportation. I did a quick 2 minute check-in with my car parked illegally in a small lot just around the corner. I was given a sheet with instructions to get to the reduced rate lot the hotel uses a short block away, and I was back out the hotel door and on my way to legal parking in about 3 minutes tops. Pleasant, helpful staff. Clean. Well run.

The view out my window was of a wall about 2 meters away.

Great hotel, right on the Nagasaki station, so very easy to get to when getting to Nagasaki, also very easy to get everywhere in Nagasaki. There is a nice alley outside the hotel with good restaurants, and much more restaurants nearby. There are convenient stores right outside the hotel. The room was clean, equipped with everything needed. Very fast WiFi, I could make some work from my laptop which was very convenient for me.

Staffs were friendly and respectful upon entering. There’s free bathroom amenities at hotel lobby for free! Near and convenient to Nagasaki station. Lawson and family mart are beside the hotel only.

Bedsheet doesn’t look like it was clean. Blanket was a bit old. I think it’s time for the hotel to upgrade the blanket and bedsheet. Pillow was soft. Aircon wasn’t cold at all. Property is still under maintenance so hotel view is blocked by construction clothes.

Excellent location opposite Nagasaki station and tram stop. Clean, reasonable size rooms, good size bed, clean bathroom. Staff were nice, one guy was very helpful could speak more english than other staff, and another lady.

Some staff didn't speak a lot of English, so a bit hard to communicate, also I got the staff to call a taxi for me, they called but then it didn't go through, so just told me to hail one off the street, told me the location and I went there and there were no taxis. I had to go to another hotel closeby who called me a taxi instantly.

About 5 minutes away from Nagasaki station via a mall / overhead passage, with escalators and a lift all the way if you have heavy luggage. There is a launderette, amenities like facial wash/bath salts are free and on one of the floors you can help yourself to different types of pillows, lamps, humidifiers and even a trouser presses.

The hotel's external facade is undergoing renovation and entirely cladded up, but it doesn't affect any of the operations, with minimal noise/disturbance. In winter the AC can only be set to either 'heating' or 'fan', and the room can get quite warm/stifling, but this can be solved by opening the windows.

Excellent location just opposite train station with large shopping complex. Tram and bus stops including airport transfer almost at front door Staff helpful and friendly. Very sterile lobby. Certainly no vibe. And only microwave on a smoking floor. Very unpleasant and unhealthy. Public areas should be smoke free. Room very small but functional with comfy bed. Good outlook. Able to open window.

Excellent location close to main train station, tram stop and bus routes. Bus from airport ended its route across the road from the hotel. Good sized room with settee and comfortable bed. Sold one day tram pass which made access to all the main tourist sites easy. Great value. Breakfast had a reasonable choice.

Bland and a little tired. Strange air freshener small in lift.

The location is across the road from the Nagasaki station, and right next to a tram stop. A lot of attractions (26 Martyrs monument being the closest one) are within walking distance, and other points of interest could be easily reached via the tram.

Breakfast was mostly the same every day. But it wasn't bad at all - just could use a bit more variety.