Location was very good for the station, walkable but also just one stop on the subway which we found to be very convenient for less mobile travellers. Staff were absolutely a delight. We used the laundry facilities which is great when travelling as we can travel light! Excellent proximity to small local eateries which were excellent. We sent our luggage on to the next hotel and this is a fabulous when one is using public transport. Not expensive and well worth it. Our luggage was awaiting us upon check-in at the next hotel because we sent it the day before. Honestly this is brilliant.

Nothing.

Clean and comfortable. Great to have a kettle and bathroom amenities. Lots of usb and power outlets. Great shower and bath, maybe a struggle for taller people. Bed was perfect. Mirror over the desk has a light, great for getting ready. Free wifi was great. Decent amount of movies to watch on TV. And a little fridge was also handy. Very close to McDonald's, ramen, little bars, konbinis and train stations.

The air con and heating is central and would be a bit too warm sometimes. You can turn off and open window though. There's no designated spot for smoking within the hotel or outside.

Location was great for sightseeing in Osaka and a couple day trips! We would definitely stay here again for visiting the city! Staff was helpful with questions and held our baggage on check in and out days! Very convenient!

My only trouble with the room was the handle to adjust the shower temperature was very sensitive. I had difficulties getting the temp just right. But there was no shortage of hot water so that was not an issue.. Just trouble with adjustments.

Impressed with the hotel in many ways. The hotel staff were happy and attentive. I forgot things at the previous hotel and had to send the package to this hotel. The hotel staff were happy to be in charge of arranging to receive the package for the room. The stay was perfect according to APA standards. The location was close to the skytrain. On the last day I was impressed by the hard work of the staff. A female hotel employee on duty in the morning on 9 april 2024 had the business of picking up a parcel, which impressed her very much. It deserves to be rewarded for being attentive to customers. That morning, I still hadn't received the parcel and had to go to the office to contact the office myself, but she came to take care of this and was very impressed and will go back to stay again.

none

Value for money, great location, 8-10 minutes walk from Shin-Osaka Station. Not that this is a business hotel. Staff was very friendly and helpful, allowed me to store my luggage before check-in and after check-out. Room was bright and functional.

No luggage rack, but have space under bed to store luggage. Bathroom is small with toilet, sink and bathtub right beside each other. However, it is built very functionally so not a problem if you are okay with the tightness. Would not recommend for more than one person, as too small. Do note that there is a step to enter the bathroom.

Amazing stay! We visited when it was way below 0ºC in Osaka, so having such a comfortable and cosy room made our stay great. It even had a bathtub which, having travelled around Asia for a few months, we had desperately missed - incredible surprise! The room is very small (which didn't matter to us) so just be aware if you have lots of suitcases and bags. There is space for a good amount of luggage, we just wanted to make sure you're aware. The location is fantastic, just 10 minutes or so from Shin-Osaka station to get around the country or using the metro. Self-service laundry facilities were a great, and really cheap, addition too. Supermarkets nearby. Fantastic all round!

The cleanliness of the room we booked, truly reflected the Japanese high standards of hospitality with APA Chain of Hotels. Although the hotel rooms are extremely small for hotel guests, the spatial configuration of each corners were carefully laid out. The room has all the basic necessities, including numerous hooks to hang on pretty much all things (i.e. belts, shawl, sling bags to name a few) you may need to for easy access & convenience. Also, each T&B are equipped with hi tech water closets which made our stay in Japan even felt unique and worth remembering.

The limited floor area for each rooms are already expected to almost all hotels in Japan. This is the only drawback I can think of specially for hotel guests on the chubby side. It would really be a bit of a struggle to move around for people who are a bit bigger in size. The bathroom doors have to be open outwards in order to enter and use the space. A sliding bathroom door would have been more appropriate since the whole floor area is already small.

First of all, we would like to thank the very nice family that runs the restaurant. Thank you for your smile, kindness and help- we send you warm greetings from Ireland. Also we would like to warmly greet the very helpful reception staff. The hotel's very good location, within walking distance of Shin Osaka Station, is an undoubted advantage. Cleanliness in the hotel, daily cleaning of rooms, daily replacement of hygiene products. There are plenty of local restaurants and small grocery stores around the hotel.

The room and bathroom are very small, but arranged so that you can move around as much as possible.

I stay at 4 and 5 star hotels around Europe as well as US the last 28 years and this hotel had by far the best room service. They provided towels every single day in addition to coffee supplies, brushes, toothpaste, toothbrush, etc (even razors). The hotel is just 2 minutes from the metro station therefore you can go everywhere without any issues. Overall, supper clean, quite room, excellent room service and excellent staff!

Nothing that I didn’t like.

Breakfast room is quite small and crowded. There is not so much choice of food as in the other hotels, but we were happy anyway. The twin room was big, lots of space for luggage. Enormous bathroom! However, the single rooms were quite small. Quite kitchy! The armchairs were comfortable but totally in the way of moving around the room.

There is a centrally controlled airconditioning/heating in the hotel. You cannot adjust anything - and our impression is that they have no idea what they are doing. The rooms are either cold and windy (the a/c unit blowing its brains out), or very hot. But the worst were the corridors, there was about 35 degrees C there, unbearable to wait for the elevator for more than 10 seconds.