The location was perfect to go around, very close to the metro station. The room was clean and the hotel agreed to change my initial reservation ( I booked single beds thinking to put them together but it is not possible), so the hotel changed to a double bed room.

We are in Japan so room are very small compared to what we are use to in Europe. I understand that we need to be ecological friendly but I stayed 4 nights and I was expecting to have the towel changed at least onnce which has not been the case. I know that the room service need to be requested upfront, but here i'm talking about changin the towel and not a full room service. In other hotels in Japan, I've seen that new towels are provided after 2 nights. My flight from Europe arrived early in the morning and I arrived at the hotel around 10am. I know that check-in time is 3pm but I think an effort might have been done here especially that the hotel did not seem to be fully booked. So at the end I had to wait until 3pm (I went completely tired to see the neighborhood waiting for 3pm).

The reception staff were very kind, and the location of the hotel is right next to Kitahama station, which makes it convenient to visit various places in Osaka by metro. The hotel reception offered umbrellas to guests when it was raining, which I really appreciated. Lots of cafes and convenience stores in the neighborhood. The Executive room was of a good size, especially for a single traveller, and clean.

There was a constant smell coming from the bathroom (which was bearable by keeping the bathroom door shut), and a bit of noise from the nearby main avenue. The bed could've been more comfortable.

This hotel will charge 5% if you pay by credit card at the property.They also charge 200 yen/person per night for the city tax..They charge 500 yen for laundry service for 3 kg wash with dryer.It’s accessible by Kitahama Line ,Keihan Train & Midosuji Line.Nearby has 7E and Famiky Mart.

Room space

Great location right by the train station and supermarket and just one stop away from the Chuo line. Nice quiet neighborhood. The room was spacious with both a desk and sofa. There was no view but that didn’t bother me since I was out all day.

The room was generally clean but cleaning was inconsistent. The bathroom smelled of mildew and this did not go away after cleaning. Bedsheet laundering seems to be an issue as well because bedsheets had stains on them even when freshly changed several times and a pillowcase smelled musty. One set of sheets made me itchy so I slept on the other bed which was fine.

Location, Price, room, cleanliness, bathroom, breakfast. While checking out early in the morning, this young helpful lady at front desk went down to kitchen and got us some breakfast packed (as it was earlier than 7 AM) along with some juice. Free taxi from Airport (courtesy of booking through Booking.Com).

I requested for Iron (beforehand through Booking.com message), but it was not already in our room. They just give it to me at checkin and carry myself (Iron and Ironing board) along with my luggage (3 pcs) when we checked-in late in the evening (we left luggage to store earlier in the day). In other properties we stayed during our trip, our luggage was already in the room when we dropped it to store before check-in (someone mentioned they did it for them at this property, but not what I got as an experience). Also, free bottled water may add some value (got it everywhere else - 2 bottles per day). The Royal Park Canvas Osaka Kitahama nearby have better service, rooms, and free drinks/coffee/teas.

This is the second time I've stayed here and it was another great stay. The hotel is located in the business district of Osaka but it's just around the corner from a subway station and it's quick and easy to get to tourist areas on the train. Check-in was smooth and efficient and my room was a pretty good size with all the necessary amenities. The staff were all really helpful and friendly if I needed anything. Wi-Fi was fast and it worked well. Breakfast was good with a nice mix of Japanese and Western dishes. There were lots of nearby places to get food / snacks. Overall it's a great place to stay and it's nice that the area is a bit quieter.

I think the last time I stayed here the hotel had vending machines for drinks etc. - these seem to have been removed now which is a shame. But there are convenience stores just round the corner so it's not really a big issue.

Everything was great. The room was pretty big, comfortable, and clean. The AC was quiet. The breakfast buffet was very good and not too crowded. The hotel is very close to 2 metro stations and right next to Starbucks and a rose garden.

The laundry room has only 2 machines. They did both cleaning and drying, which was good, but the dryers were really bad. It took more than 1 hour to dry a week's worth of socks and a few T-shirts, which cost more money and ate up all my morning.

Nothing special about it. A good hotel worth the money, close to the train station and subway! Good to have a large desk for storage. (We had a room with two beds.) Cleaning was done on request and it was always very clean and fresh. It was quiet. Didn’t hear any other guests at all.

It would be better with more washing machines instead of just two combined washer-dryers. It took about 3 hours for one load to wash and dry. People were lining up and keeping watch to get a free machine at 11 PM.

The location of the hotel was very nice as it was close to both Kitahama and Yodoyabashi stations. It is also close to Nakanoshima, a perfect place for strolling during the day and night. The staff was very friendly and very accommodating. Another pleasant surprise that I got was a free upgrade I received, unfortunately I was only there for one (1) night. Everything exceeded beyond my expectations. The room was very clean, the bed was big and comfortable, and there was even a couch for use. The bathroom was also a little bit bigger than the usual business hotels in Japan. Overall, I give the hotel a ten out of ten.

Fortunately there was nothing I did not like about this hotel! I would like to commend the staff for being professional. They made my stay very comfortable though I only stayed for one (1) night. Please keep up the good work!

The breakfast is very complete and has something for all tastes. Near the hotel there are restaurants and convenience stores. The hotel is very close to a train station, however the most used one is 10 minutes away.

The reception staff was not very friendly. It does not have complimentary water even though in Japan the tap water is drinkable. We were washing clothes in the self-service washing machine and before the washing time was up, the lady at the reception was ready to take out the clothes without even asking us if they were ours.