The location of Hotel Monterey is great. An easy walk to Osaka Station, and considering you're surrounded by 5-star hotels, it was a bargain to stay here. The facilities were spotlessly clean, there's a mini refrigerator in the room if you want to bring your own food, an electric kettle, a small closet, tv, and desk. In addition to toiletries, they provide complimentary water, coffee, tea, and my unexpected favorite- pajamas!

The only small trouble I had was figuring out how to turn off the overhead light. The electricity to the room is activated by inserting the room key into a slot by the door, but there was no switch for the overhead light. Turns out, it was a button on the night table that turned it off, but the sign was only in Japanese so it took some guessing.

Convenient location. Spacious room.

Shower is nice but the shower head holder is not very user friendly (every time inserting the shower head into the holder, it will rotate and move, getting everywhere wet). Carpet could be cleaner.

Outside was a modern high rise building in keeping with surroundings but inside quaint European decor in lobby. Rooms also had an old world feel but all amenities in clean rooms were in great condition Walking distance from Osaka Station so excellent location & easy access transport hub train/ light rail/ metro/ bus.

Room lighting a bit gloomy Taps in sink were in keeping with decor but less convenient as not mixer taps

Hotel covers the top 7 floors of tower block. from floor 8 to 14. part of the hotel has a small church built into a courtyard forming a feature one can visit for free. The church was locked when we visited, but didn't ask to go inside. The lifts give the appearance of being old fashioned, but are modern and function efficiently, there are 3 of them so not a lot of waiting. Room size adequate for 2, had 2 rooms. Each room is basically a bedroom with a desk area and adjoining bathroom. Shower is in the bath and bath is very tall so due to our ages we didn't use it as frightened to get in/out especially when wet and possibility of slipping/falling. Only there for 2 nights. Breakfast buffet style, very large choice but mostly Asian. Didn't try the restaurant for evening or mid day meals.

There are a lot of Monterey hotels in Osaka. We took a taxi from the Shinkan-Osaka stn to the hotel but he took us t othe wrong hotel and they had to call us another taxi and explain where the correct one was. Need to make sure you have the whole address and insist that the taxi gets it right.

It was in a very convenient location near the Umeda area. The interior was also nice and lovely.

I decided to stay here because I heard the breakfast was good, but it was very disappointing. The egg dishes were cooked right in front of you, but the lack of vibrancy was understandable when I saw the food. All the food looked like it was just taken out of the packaging and lined up are poor and the taste was the same. It seemed like a vicious cycle, as if they were trying to avoid food waste. The staff's attention to detail was lacking. For ¥3800, I don't think there will be any customers other than hotel guests.

If taking the bullet train back from Osaka or Kyoto this hotel is a 12 minute walk from the stop "BEFORE" Tokyo station. So get off at Shinagawa station and just walk 12 minutes to this hotel. Which is nice if you are flying out of Haneda airport to go home. From this hotel you can walk 9 minutes up to the Tokyo Metro and go one stop to "Mita" station which has great food options and can take the train to Haneda airport (one of the trains turns into the Keikyu Line). Nice hotel, great staff, comfy rooms and bed.

Not the best of food options in the area. Walk 9 minutes up to the Tokyo Metro and go one stop to Mita station (Go out exit A3 and turn left at the top of the stairs (turning right you'll see the JR railway station) but turn left (top of the stairs) and left again outside and walk straight down a small street lined up with food options that leads to the main street and once you turn right on the main street = TOKYO TOWER money shot! Best view of it in all of Tokyo.

The hotel is well located in Osaka. Close to the Osaka railway station ( west exit). You can easily take public transport in Osaka from here but also for JR shinkansen. The hotel has friendly and helpful staff. Breakfast is very good. The price - quality is correct.

One point of interest : carpets in the corridors are neat but may need professional cleaning. Please note this is not a comment for cleaning staff as this is not their job to me.

This older style hotel is designed to look like an older classic Austrian venue in its décor and various sitting rooms. We stayed in 3 Monterey chains throughout Japan. They all differed in design, but the breakfasts were quite similar and very good. This hotel has a charming open courtyard with tables and chairs and a very old chapel. The hotel is in an excellent location that is a short walk from the JR train station. The front desk staff were all very friendly and helpful.

No complaints.

The hotel had a old European style charm to it. Relatively close to Osaka station. The reception was excellent service wise helping us with luggage transfers.

The rooms were a little dated. The telephone on the bedside table took up a lot of room and easily could've have been placed on the desk instead. Dusty underneath the bed. You could hear the trains from the room but it was not noisy. A bit of a longer walk than expected from Osaka station, and the walk is quite decent to the subway stations to get to the tourist areas near Namba.

The decor and cleanliness was excellent. We were particularly impressed with the recreation of the church. The single beds were large and comfortable and we liked the options of both firm and soft pillows. It's very close so the airport limousine bus stop and train stations and the lady at check in was very helpful.

The rooms were very small, and once we had two suitcases in the room it was hard to walk around.