Great facilities - clean, comfortable rooms (but limited space for large open suitcases), public onsen bath, free fresh filter coffee (self serve machine in lobby), free ice cream lollies (self serve freezer), free ramen in restaurant (from 9:30pm), free washing machines (3-4 located in public bath changing room) with separate dryers (for a fee) & great buffet breakfast (Japanese & smaller Western food selection, ¥2280 per person, Feb25). In-room TV also displays how busy the public bath is, so you can decide when to visit; with long operating hours. Men & Women public baths are separate with an entry code system used for the women's public bath. Yukatas and towels are provided in your room for use. In the public bath, hotel also provides shampoo, conditioner, shower gel, hair brush & hairdryers and secured lockers (with key). Hotel also offers an electronic queuing system for the buffet breakfast; else you can walk in (if not busy) or queue at the entrance for a table. The electronic queue is convenient for weekends & public holidays when it gets very busy. You will be notified by email when your table is available; then you have 15 minutes from notification to get to the restaurant before your table is re-allocated. Hotel location is great for the JR Otaru station with a 7-Eleven, fresh bakery, Burger King & other local food options. Plenty of other restaurants & cafes close to the hotel, with a mall & large basement supermarket across the road. Also close to car hire companies, and with an affiliated car park that can be accessed from the hotel lobby. Bus stop for pre-reserved bus to Kiroro Snow World & ski resorts is also 3-minute walk away, across the road. Luggage can be stored before check-in and after check-out.

Nothing.

Very nice staff although only a few spoke basic english (understandable in Japan but as more and more western guests start going to Otaru it would be good if they were able to increase their service in english). Breakfast selection was VERY good, and the restaurant staff were super friendly and polite (as were most Japanese people we interacted with). Onsen was very good. Excellent location across from the train station, and easy walking distance to all kinds of very cool little restaurants and the historical district.

Really didn't like the annoying TV screen & talk show silliness in the sauna (why would they do that, while also encouraging guests to relax and meditate while in the onsen??). Also, the hotel really needs a refreshing upgrade, the hallway carpets have lots of stains, the walls have dents and many corners & doorframes are showing years of wear & tear.

This is the second year in a row we have stayed in this hotel for the snowboarding season. The room is a great size compared to other hotels in Japan and the onsen is FANTASTIC! Location is excellent and the car parking process is always smooth.

This year the price for the room is considerably higher than last year. Also the check in process has been replaced by an automated machine which did not work for me using my passport or full name. The front desk seems fully staffed but this automated machine made the check in process considerably more frustrating especially considering how exhausted we were after driving several hours to get there from central Hokkaido. The staff finally checked us in the old fashioned way and was very quick. I see no need for these automated machines especially when the price for the room has gone up so much from the previous year.

Located directly opposite (approximately 300ft) from Otaru train station and adjacent (approximately 50ft) to Don Quijote. Breakfast is fantastic (First Class- in fact, better than a lot of other 4 or 5 stars hotel that I have stayed). Free flow ramen on the house every evening (2130 - 2330 hours). Facilities & Value Added Services are REALLY GOOD! Onsen - very clean and well maintained.

Location may be a bit out of the way if your main intention is to visit Sapporo. Hourly train available from Sapporo to Otaru and vise-versa @ ¥750 per passenger per journey but staying at Dormy Inn is well worth the ¥1,500 per person that I have spent going from Otaru to Sapporo and back everyday with my family while we were there.

The views..... On the right was the Otaru Station and Bus Terminal. On the left was a view of the sea. And all around the background, all i see was the mountains. On a clear day, just looking out the bedroom window, the view was breathtaking. How i wish we had stayed just a little bit longer. Otaru in itself is beautiful. After a long day, a trip to the in-house onsen was perfect. I feel that the hotel sets itself apart from others with thoughtful gestures. We came early as with Otaru, everything shuts early by 5pm during winter. We were welcomed with a smile and were offered to keep our baggages before the 3pm check-in. Later while registering, our family made ourselves comfortable on the sofa with a cup of coffee available on the house from the coffee machine at the reception lobby. In the lift on our way up, there is even a built-in corner seat for those in need. Something i have never seen before. Our room was beautifully furnished ala the ole-skool Japanese decor. It really created a nice ambience. We simply loved it! There was complimentary water bottles and...get this...cool jellies in the fridge. That night, when we went to the onsen, there was complimentary ice cream and even instant ramen for late night indulgence! We truly enjoyed our stay at the Dormy Inn. We would definitively come back again on our next trip to Otaru.

Just one thing. Maybe a halal ramen for Muslim families like us, so that we too could enjoy these indulgences...

Great location ever, right at the opposite of JR Otaru station. Room layout is good, separated sink and shower/toilet room. Clean and well organized room layout. Super comfy bed. Onsen is good, both indoor and outdoor onsen with brand new hari dryer. Free popsicle and icecrem provdied after onsen. Also have free flow ramen from 21:30 - 23:00. Good breakfast with DIY kaisen don, famous hokkaido menu and good bakery. Staffs are warm welcome and supportive. With new kiosk check in, you can easily check in / check out.

Nothing.

This is the closest hotel to the Otaru train/bus station and a 7/11 store, which are directly across the street. The hotel has six coin laundry machines for guests in the locker rooms for the on-site onsens, which were wonderful to use after a day of skiing. Free ramen after 9:30pm is a nice touch, as most restaurants in Otaru aren't open much after 8pm if you return late, and the ramen was pretty good! Very pleasant experience for a good price. Would stay again!

I do love the onsen that they have in the hotel. It looks serene and glade they open it at night. It was great to have a night bath. The room is clean and also amenities inside is good. I like their strategic location which is located near the train station and also the heart of the town. It is convenient to walk around and go back to have a rest once we are tired.

I did ask them to place us together with my other friend. However i did ask them as additional request if they can provide me with 2 single bed. They didn't reply the message and also didn't tell me yes or no. When i reached there, i found out that it was a queen size bed. I have to go down to request for a change of room so i can get another room with 2 single bed. I do wish they reply earlier instead of surprising me.

Great location just opposite the Otaru JR Station and Senakaku Market, and walking distance to the canal. Great base for exploring the Light Path Festival at canal and the Temiya line nearby. Onsen is lovely with quaint lights and stained glass like Otaru theme. Like the usual Dormy Inn freebies like ramen supper and popsicles after onsen, and free coffee in the lobby. Great spread of breakfast.

Hotel is aging and furniture needs replacement. Rooms are small and quite dated

I like the following: - Free noodles from 9:30pm-11:00pm - Free pineapple and orange slices in room - Large public bath and free manga to read - Breakfast seafood bowl (salmon roe, salmon sashimi, tuna sashimi, shrimp tempura, etc.) - Free popsicle and yogurt drink after hot spring bath - Convenience stores nearby, restaurants, tourist attractions

The property is a little old, but very clean.