The location is decent as there are a few convenience stores nearby, near to the underground passageway and the room is clean and the staff is friendly. The kettle is pretty clean with no rust inside. The amenities (comb, cotton buds, tooth brush and tooth paste) can be obtained at the reception. There are 24hrs reception service where you can ask for help anytime.

It took me a few days to realise there is no cold air from the air conditioning but warm air during winter. To some it is very comfortable but I preferred cold air for my sleep. Nevertheless, windows can be opened to cool the room down. There is a mini fridge where it is able to fit in a 1.5L bottle however, there is no freezer to place my Ice Cream! :( The size of the bed for 2 average sized (169cm) asian adults is relatively smaller than expected. The number of hangers available are limited especially for a couple in winter where you need to hang the jackets and multiple layers of clothing. Suggest to install a long bar and provide more hangers for hanging clothes.

Clean, comfortable beds. Nice location, with a Starbucks nearby and multiple convenience stores around. Very close to Sapporo Ekimae Underground exits 5 and 7.

Twin room was a little cramped, very little space to move around between the 2 beds. My friend used the coin laundry at the lobby and it usually took more than 2hrs to complete a wash/dry cycle, and she said it didn't smell nice probably because the machines needed cleaning already. I realized on our last night that the cleaners haven't been refilling the shampoo, conditioner, handwash, and body wash in the bathroom even if we had our room cleaned every day. They probably would have if we asked but we didn't bother because we could make it last the next morning when we checked out. Overall the hotel was nice but on the expensive side considering we didn't even have free breakfast for our stay.

- Location. Very convenient to all the places, including Odori Park and Susukino for the snow festival, Nijo market and Sapporo Station. There are also several convenient stores near by to choose from. - Friendly Staff. We arrived early and was able to leave our luggage with the staff while we wander around the city. They did all the check-in procedure when we arrived, so when we returned, all the paperwork were done and we got our room keys right away. Very efficient.

- Price. We paid about 30,000 yen a night for 2 people, which is fairly pricy. However, it's kind of justified as it is the local high season. - Room Size. It's quite small. If you are travelling with 1 big suit case each with 1 carry on suitcase, you will have to play Tetris in your room to try to open the suitcase one at a time.

Hotel is centrally located and few minutes away from the main station. Very accessible to the underground metro. Hotel provides free facial cleanser, cream, oil, etc. which adds value for us, we love it. Reception staff are very helpful though we communicate through google translate so time consuming.

Hotel doesnt have option for day tours and its a hassle to book online since there is huge communication issue. We end up roaming around Sapporo only where there is no much attractions. Breakfast serves Japanese meal however it is the same everyday. So, if you stay for more than 2 days, you won't enjoy it anymore.

The location was great for visiting the snow festival—only 10 minutes’ walk from Sapporo station and only a few minutes’ walk from the Odori Park snow festival site. The room was comfortable enough.

The room was very small—we had medium-sized luggage and opened them in the hallway but it was very tight. The bed was also very small. The room got too hot and we couldn’t change the temperature because it was set to heater only. We opened the window and that cooled the room down effectively but meant that we could hear the noises outside more clearly (such as the snow plough at 4am).

Location was great and near to many travel spots e.g odori park, Sapporo tv tower, Sapporo clock tower, Hokkaido government office, next to subway exits which make it very easy to access to subway. Near to airport shutter bus stop at Odori park. Very convenient and shield from weather if U come during raining or winter seasons as U can use underground subway passage to commute within Sapporo city centre without subject to rain or snow and hush weather conditions. There r many shopping areas surrounding the hotel, all with few meters to hundred meters walk. Room we chosen are 2 single bed with decent space to walk around. Very clean and comfortable place, except U have to bear with one pillow which they dont have additional pillows to spare. Aircon is good and quiet without funny smell or too dry. Tv size and picture quality is good, however, only a few Japanese channels which quite disappointing as they should have had added a few english news channels to provide some essential news and info to tourists. Wifi is also good, speed is decent for a normal use.

Room cleaning service, we have to display " please clean this room " outside our room before 10am daily, if U display it after 10am, they will just leave a plastic bag which contains showel towels, hand towels, floor mat, disposal slippers and 2 bath suits. Tv only has 4-5 local Japanese channels which useless to tourists with such a good size and quality resolution. Hotels located within Sapporo centre should cater mainly for foreigners instead of locals. Next is about price is a bit at the high side for hotel under this category.

We stayed at this hotel as a family of 4 including two babies. We chose this hotel because the hotel does not charge any fees for children that are less than 6 years old. JPY 14,580 may not be particularly cheap for a 18-square-meter twin room in early December in Sapporo, but we felt it was still worth it considering that babies get to stay and eat for free (when you pay extra for breakfast for adults) with adults, and that the hotel was accessible from the underground walking space (1 minute after taking the exit 7). Here's a few additional thoughts which may be helpful: Breakfast - buffet style breakfast provided by a chain Italian restaurant. Nothing too special for the Japanese standard, but I believe that you would still be satisfied if you are not picky. Staff - we spoke Japanese during the stay. So, we did not really have the chance to test their language skills. Air purifier - may be brought to your room and used for free upon request. Sofa - there was a small sofa which can be seen in the pictures of the room. This was perfect as a bed for our 3 months old baby.

Nothing really. Please do not buy everything that Japanese users write bad about hotels in Japan in general. They tend to expect the hotels to be absolutely perfect, and those who do not travel or stay in hotels often easily give bad ratings for the factors that cannot really be controlled by the hotels. For example, as of January 9, 2024, I see that this hotel has received negative feedback for: "noise at night", "room being hot", "disappointing breakfast", "parking lot was occupied", "the entrance was difficult to locate", etc.

The location of the hotel is excellent. It is very close to the station, to restaurants and a short walk to Odori Park. The rooms are pleasant, clean and well maintained. The rooms are quite small - but were fine for a two night stay with minimal luggage. The staff are helpful efficient and polite - and spoke some English - which was a bonus for us. The beds were comfortable and the room was well ventilated.

We opted to include breakfast - which was located in a restaurant next door. I understand and appreciate that this hotel is largely used by Japanese travellers - but a little more variety to cater for more Western tastes would be well received by guests.

Approximately 10 minutes by walk from Sapporo Station. Not easy to find at the beggining. Very basic, you have everything what you need. All amenites like shampoo, conditioner, body wash, slippers, nightgown, tea, coffe. It is hard to comunicate with receptionists, but they use translator then it goes somehow.

Asking white europeans if they can speak japanese is ridiculous and unprofessional. Rooms could be cleaner.

This was my second stay with the hotel, and I booked with them as they offered convenience due to the location, and enough amenities at such a low price point. I will definitely return here whenever I visit Sapporo as I understand what I'll be getting at the price offered.

Nothing, really. You got what you paid for. If you are expecting free spa, upgrades, an apartmnent... I mean, really? You go here for the cleanliness, convenience, and practicality. Everything's up to my expectation :-)