Great hotel for a Sapporo stay. Close to major shopping/restaurant/nightlife area. Really close to a train station. We were skiing at Tiene and Kokusai and also did snowmobiling while staying- and the direct buses for the ski resorts stop right out the front which was very convenient. It seems lots of tourist-type tours stop there. Room was normal sized for Japan - we had the room that fit 3 people. Was clean and tidy. Would stay here again.

No complaints.

The hotel is located in a prime location, which is only a few minutes' walk to Sapporo TV Tower and other shopping outlets. Opposite the hotel is the Ferris Wheel, which is really a treat to us. There is a pick-up/drop off lane in front of the hotel, which is very convenient for taxis to pick us. I also love the self-served laundry facilities provided, so our stay was pleasant and clean.

The room is a bit too small for three of us. We are a little cramped to find space around it.

Nice Japanese breakfast. Very good location near the Susukino Site Ice Sculptures. Few blocks away from Minami 3-jo bus stop of Airport Limousine Bus coming from New Chitose Airport. Staff very helpful in calling a taxi for us upon our hotel check out to go to Sapporo Station to ride the Rapid Train to New Chitose Airport.

Hotel staff should clear a short path in front of the hotel that is covered with slippery snow and ice in order to avoid accidents of hotel guests riding a taxi in front of the hotel. Layout of lobby especially during pick up of Klook tours.

great location. near shops, restos, subway, tram, bus stops. can walk to/fro odori park. there is a bus stop close by (directly from new chitose airport). easy to get a taxi when you need one. staff are friendly. clean. there's a pastry shop on the ground floor that sells very yummy cheesecake. convenience stores are just beside and across the hotel. even though they say susukino is a red light district, i felt safe here. there's an option to have your whole room cleaned or just for the cleaners to get the trash - i like that. i don't people rearranging my stuff.

airconditioner/heater. lowest temp i think was 20 deg C. it was only on a heater setting i think. it was so hot :( we just turned it off. (it automatically starts every time you enter the room).

First time in Sapporo and I could not book a better hotel just nearby the main square and all the shopping malls the hotel was great in terms of location. The room was big and comfortable. The stuff was nice and the price was amazing. I booked in advance of course the hotel exceeded my expectation and I will probably book again.

The best location for walking to restaurants and shopping. One block from entrance to subway station and the streetcar stop is right out the front of the hotel. Large Lawson and 7Eleven across the street. Beds comfortable, Hotel clean, view from window of the street scene was mesmerising!

Great rooms and breakfast. Quiet clean. I was unaware that is was so close to the Ees Light District. But if you leave the hotel and walk north rather than south you won't see that area. That is probably a me thing not the hotel's fault

All good stuff. No problems

The location is very good & near to the subway. There are lots of family supermarkets around the vicinity. There are lots of variety in buffet spread that are yummy & delicious . It's a pick up & drop off point in my day tour. The room is very clean & bed is comfortable. I'm very pleased that I stayed at this hotel. I can recommend this to anyone who is looking for a nice place to stay while in Sapporo.

The female staff that is at the reception when I first check in on 8 March 2023 is extremely friendly. I need to command on the great customer service which can serve as a role model for other staffs.

However, some of the other staffs, especially the young man with square-like glasses is quite unfriendly, and need some honing in customer service (no excuses to be professional even if not in a good mood or something bad happened in life).

We enjoyed the stay at the hotel. It is located near central Susukino and one block away from metro stop and underground shopping street. The hotel is super large with many rooms. Our twin bed room is comfortable. From our window, you can see the busy street below. The hotel building also has quite a few restaurants on sites, plus a local food store. The hotel is also a popular stop for skier/snowboarder as the ski bus stop is outside the front lobby. Since it is in a central location, walking to Tanukikoji Shopping Street or Nijo market only takes 5 minutes. Tons of nice restaurant nearby. Make sure that you make reservations ahead of times as we were turned back even at 4pm when we stop by a crab house.