Yes, we had breakfast. Good spread of food. Limousine bus to/from airport was within walking distance.

If hotel can provide more facilities like a restaurant

The location was excellent. It is of walking distance to JR Sapporo station (about 20 minutes of walk underground) or you may take the subway and ride one station to Odori. The entrance at the back of the hotel is at the shopping street Tanukikouji and opposite to the hotel is a Donki store which operates 24 hours. A great hotel at snow festival as it is easily accessible to the snow festivals at Odori park and at Susukino.

All acceptable

Convenient location, room had everything we needed. Parking was a short drive away with plenty of lots. We had to figure out the instructions for the complimentary parking but the management staff at the parking lot were also very helpful and probably used to people getting confused with the tickets.

Some of the staff were not that fluent in English so when we had slightly more complex questions, it was a little challenging but overall everything else went smoothly and they also tried their best to help.

The location is the winner of the all! Right smack in the middle of Tanukikoji Shopping St, with a 24H Don Don Donki at doorstep! The room, while dated, is very clean especially the toilet. The staffs were very polite and helpful. Alot shopping centres and F&B within the area.

The hotel furnishings are dated and there is construction and renovation works ongoing till mid Dec 2023. Personally I feel the furniture/carpets should be changed as the designs are rather old fashioned.

The location was a great bonus as we were travelling with old folks, this is one of the main factor we chose this hotel. It is also near to shopping area which is just a few steps away .As we were travelling in winter season , it is really a great bonus as we can avoid/ minimize the coldness in the open space. Will surely chose to stay here if I were to travel to Sapporo again.

Buffet breakfast is very nice. Japanese food. They, via booking.com provided free airport to hotel transfer for our group of 5 persons, 2 rooms. Hotel is adjacent the Tanuki Koji shopping street. Bath salt, toothbrush, coffee etc are available at the lobby.

Check in tine is 2pm and check out time is 11am. And while the rooms may be available for early checkin or late check out, they only allow it with payment of 1000yen per hour. We stayed for 6 nights.

The location was great. About a 10 minute walk straight up from the train station. We booked last minute because there were no more trains for the night going to Niseko. Booking was easy and check-in was fast.

Very flat pillows, but the bed was comfortable!

Friendly, helpful and exceptional staff. Easy, intuitive check in & check out process. Very accommodating to every need. Meals are very delicious too! Very convenient to restaurants, shopping and, snow festival

We liked everything!

cleanliness, services, offered housekeeping after 3 days even i prefer not to clean my room, breakfast and helpful staff even they cant speak english well, location is accessible anywhere on foot and by train

the pillows, i requested for firm pillows, but its very soft

Shopping right beside the hotel at Tanukikoji Shopping Street. Also, a lot of eateries to choose from. Spoilt with choices. Odori station is within walking distance. Nice hotel. Definitely will come back again.