Location is excellent! You can get to the hotel from the underground walkway via a lift—no need to brave the weather. Seicomart is directly downstairs, very very convenient. The shopping street—Tanukikoji is 1 min away, the Ramen Alley is 3 mins away. Could not ask for more.

Lift a bit slow, small things really.

Location is pretty good. Near Susukino station, 5 mins walk to Odori station and ard 20mins to Sapporo station by walking underground. Room size is decent. Breakfast is interesting but only 2 choices to choose from/

Only 2 lifts so waiting for lift can take a while during peak hour. Need more hangers in room.

The breakfast was really really good, and the location is super convenient. The bottom floor of the hotel directly connects to the poletown mall which has a good selection of food and shopping as well as connections to other malls and two subway stations which connect to most lines, as well as only being two stops from Sapporo station which connects to the JR lines.

Typical Japanese small room with limited floor space. But was expected.

this hotel is in front of mega donquijote in Susukinoof sapporo downtown and so I could easily find many stores and food. I got 3 coins to be able to use them only for restaurant in the hotel. it was great desserts and a sweet cocktail

I had a rental car. but the hotel didn't have any parking lot so I had to park outside away from some meters

The location.. the modern style room.. room is new..

they didn't really help to clean the toilet and arrange the bed ... the house keeper only came in to change the plastic bag of the dustbin and towel.. i had a bag of rubbish .. i put next to the rubbish bin because rhe small rubbish bin was full... but when i returned to the hotel.. the plastic of the rubbish bin has changed but another bag of rubbish that i put next to the rubbish bin was still there.. the cleaner didn't help me to throw it ... breakfast is limited to same type every day... could have been better .. they provide kettle but no coffee or tea are provided.. too bad..

The room cleaning service was not provided daily and the room was not cleaned properly.

Airport bus stop around the corner, connection to underground mall and train station in basement. 'Just right' sized modern room, outstanding breakfast, nice bar. We'll be back without doubt.

My request for a veg breakfast through booking.com did not get understood. Despite this they were happy to make me a custom breakfast! Please contact them ahead of your stay

They gave us the knot coins to enjoy the drinks and food at the bar. We love it and enjoyed the ambience and vibes while looking outside the busy streets. The location is good, connected to the underground shopping area and between 2 subway stations. The breakfast was good but they don't change it daily. Imagine to eat the same breakfast everyday.

There are only 2 laundry machines available for the whole hotel and located at the basement. We cannot view the availability of these laundry machines from the tv which some hotels can. We have to keep making our rounds to check whether are they available. The lifts are slow and takes very long to reach the levels. They also always stop at level 2 which is the reception floor.

The beds were firm, but still very comfortable. The shower has great water pressure and gets very hot.. The location is great because it's in walking distance. Too many restaurants and right next-door are 2 malls. Only about five blocks away to. Odori park. The staff that works there speaks pretty good English and it's only about a 10 minute ride from the Sapporo station to the hotel.. it cost me ¥870

The only downside is they do not offer room service as far as food so you can eat in the room. You either have to eat in the lobby, which is on the second floor. We have to bring food in from outside into your room.

Location is easily accessible to main street food and shopping areas. Also to the odori park in walking distance. If you want to take public transportation Sapporo station in short walking distance or odori station is in a minute . You can even visit to Pole Town , underground shopping district from the knot sapporo

There is no parking area, if u go with big group or big luggage u have to managed from the street to up building 2nd floor reception yourself. Rental car or taxi can only stop a while for designated areas around building only