The size of the room exceeded my expectations. We are a family of four with twin 6-year olds. We had the smallest room and it was still more than sufficient. There was a couch, small table and chairs, and the single beds were more like double beds. The breakfast was excellent with both Western and Japanese selections. The kids’ buffet bar kept the kids entertained with a chocolate and strawberry fountain, lots of toppings, and even chicken nuggets, French fries and meatballs. The staff was friendly and very helpful. And there is a free shuttle bus to both Disneyland and Disney Sea. The staff helped us transport our luggage to another hotel in Ginza. We then took the public bus which was right around the corner from the hotel (170 yen for adults and 90 yen for children) to Shin Urayasu station where we took the red line to Tokyo Station. Comfort Suites is an AMAZING property and for the price, I would recommend to anyone! We will definitely stay there again!

Nothing.

Nice hotel. Rooms were quite comfortable. Great breakfast

Bus to disney is a far walk from the entrance. Bus stop is a good 15 min walk from disney entrance and probably 8 min from disneysea. Would appreciate a closer drop off point.

Great Hotel for those planning to go to the Disney Parks. Hotel had a regular scheduled bus going to both parks. The room was comfortable and had all the amenities you would need, including a fridge with freezer and microwave. The rooms was larger than typical Japanese hotel rooms. The staffs was very nice and accommodating. There's even a Lawson on the property for snacks and drinks.

The location is a little far from everything except the Disney parks. Transportation tip; if you're arriving by train at Shin-Urayasu Station, you can catch the local bus #3 heading towards Ryotokuji University which is located right next to the Hotel. Google Maps did not have this as a public transportation option.

I loves everything! My kids loved the breakfast buffet...they said it was the best! I also loved the shuttle service to and from Disney. It was great to have a Lawson Station connected and the staff was amazing! I would 10000% stay here again!

It was very kid friendly, a family oriented room and hotel. The room was very spacious, the bed was a full size bed instead of a twin which was comfortable spacious to cosleep with my child and had step stool, kids amenities and a Japanese style bathroom which made it easy to bath little kids in. The breakfast was amazing for kids and both adults, a lot of options and had a kids breakfast section with all the kids favourite food!

The only down side we had was the shuttle bus from the Disney resort to and back from the hotel. The bus was actually like the local city bus so it was less seating, no designated place for big suitcases or strollers so it was not very friendly for people traveling with luggage which was the case for us.

Location: We took a taxi from Shin-Urayasu Station to the hotel because we had a lot of bags, a toddler and a stroller, but the map showed it was a 15 or 20 min straight walk, which probably would've been fine if it had been just adults with small bags. Hotel: The hotel itself is SO beautiful! The decor is all themed as "board games" and the lobby has a chess-board like floors, the hallways have large trump card objects, and the room had a puzzle theme. The lobby has a small area walled off where kids can take their shoes off and play, but it is very small so I would recommend it for small babies. There's luggage storage lockers (!?) which I have never seen before in all of my traveling at the reception. We didn't use it but it looked very useful. There is also a Sagawa shipping service (additional fee) next to the front desk so if you want to ship all the things you bought at Disneyland to your home (not sure if they do international shipping), you can do that. There's a shuttle service that goes to Tokyo Disneyland and DisneySea, and also goes from the 2 parks back to the hotel. There's no shuttle to Shin-Urayasu station but I realized a little too late that you can just take the free shuttle to Disneyland and go to Maihama Station from there. Room: The room was very clean, spacious and had a lot of counter space -- something you don't realize you need until you have it! I also appreciated that the toilet and the sink/shower area were separate so it doesn't feel like all your toilet germs are getting on your toothbrushes every time you flush. The entry way into the room is spacious enough to put a stroller there and still have space to walk by. If you don't have your room cleaned overnight, they will leave a bag with all towels, trash bags, and toothbrushes hanging on your door, which is very convenient. Service: Everyone was very helpful, friendly and polite.

Nothing. Traveling with a toddler can be highly stressful but this hotel and their staff really made it so much better. Thank you!!

We loved everything about this hotel!! I would absolutely recommend it despite it being a bit of effort to get to the nearest train station. It was well worth it to stay in such a lovely hotel! (And super easy once you figure it out.) I stay in high-end hotels for work and have gotten very picky about hotels. However, when traveling with my family (kids ages 8 and 13) it is hard to find a family-friendly hotel (with the nice amenities I've becone accustomed to) that comfortably fits 4 people without paying exorbitant prices or having to get 2 rooms with no guarantee that my children will be in an adjoining room. This is especially true in Japan! This hotel exceeded all my expectations, especially for the price! The rooms are large, with a sofa and a table with chairs. The beds are big for a Japanese hotel - 2 actual double/full beds, not oversized twin beds. There was plenty of room for our luggage and we could still comfortably move around the room. There was a fridge and microwave in the room, an ice maker down the hall, and a little convenience store (a Lawson) off of the huge lobby where we could get snacks, drinks, and food. Their breakfast was amazing with both Japanese and American fare. The staff were incredibly attentive and efficient. The hotel was super clean and felt brand new. The hotel was very helpful in directing us to a limo-bus service to and from the hotel so we didn't have to haul our luggage on the train... which really wouldn't have been a big deal, but after a 14-hour plane ride, it was nice to relax in comfortable seats and be driven to our hotel. I think the bus ride was around $35 USD each way for 4 of us. We enjoyed this hotel so much, that when our flight home got delayed a day, we opted to go back to this hotel for one more night instead of staying at the airport hotel we had the night before in anticipation of our flight home. My kids actually BEGGED to go back to this hotel.

We liked everything. The only thing that might be considered a negative is the location. It is a 5 minute walk to the bus stop, then about 5-7 minutes by bus to the Shin Urayasu train station. It takes about 45 minutes to an hour to get to the heart of Tokyo from this hotel. However, it is only one stop by train to Disney (but the hotel has a free Disney shuttle.) All that being said, it was 100% worth all that to stay in such a nice, affordable, family-friendly hotel!

Room was clean, spacious enough and there were 2 double size beds put together side by side. The Toilet Shower 🚿 area is separated from the toilet 🚻 bowl restroom with a comprehensive bidet functions panel for ease of usage.

The location of the hotel was a bit far from the nearest JE08 Shin-Urayasu Station.

Hotel room was spacious, beds were big size. Twins room was good for family of 2 adults and 2 kids. Breakfast buffet was interesting and tasty, kids liked the candy dispenser and mashmallow corner a lot. Lawson here had more food variety than those nearby, but all would be wiped out by 10pm everyday. Laundry room was next to Lawson and convenient to use. Nearby there is also a laundromat, in case you need to wash a lot more clothes. There is a pc room if you need last minute printing.

Shuttle bus didnt stop first at disneysea even though it was nearer than Disneyland . So to arrive at disneysea, expect a 40-45 mins journey depending on the traffic condition.

The location was great, only a 15-20minute free shuttle into disney. The room was small, but that's what I expected, beds were comfy. Lawson is right near reception, which was so handy after big days at the parks and being able to just grab something to eat and heat it in the room for a cheaper option. Reception staff were very friendly. Easy to organise luggage transfer to next accommodation. Great place to use as a base for the parks, but otherwise, I wouldn't stay in that area.

The Pillows in the room were terrible, flat and had beads in them and you only get one each. Breakfast was ok, different breakfast food to what we are used to which is fine but it was the same every day, otherwise a great place to stay.